Everything- Staff were amazing, so welcoming, friendly and accommodating. Special big shout out to Bobby, who went out of his way to ensure we had a pleasant stay. Rooms were so clean, spacious and everything you need. Fabulous rooftop pool/bar (best mango smoothie) will an incredible view. Breakfast buffet one of the best we had in Vietnam with wide selection of delicious food. Perfect Location- Everything is on your doorstep, restaurant, shops, and walking distance to the beach too. Will definitely stay there again when I come back to Da Nang. Can’t rate this hotel enough, thank you for making my holiday that bit more enjoyable☺️😀 was very sad to have to leave.

Nothing

The staffs are all very friendly and helpful. Weeks before our trip staff Hana was in contact to ask if we needed anything to be arranged. She helped to arrange airport pickup and room decoration for wedding anniversary. Staff Micky made our check in very smooth and fast. Had a handful of queries and they were all patient and explaining it to us. During check out staff Luna helped us through out till we left in the car. Swimming pool was nice with the views and bar. Loved the whole experience at Golden Lotus Luxury Hotel. I am already missing it….

Nothing major to say. I think the breakfast buffet could be improved.

Rooms were clean, modern and new. Beds are comfortable. Great breakfast has great variety everyday. Very close walking distance to the beach. Staff were very helpful.

I saw the staff that checks our room after we check-out steal the money we left for housekeeping.

The hotel was very new and it looked great. The staff is very friendly and attentive. Around the hotel were many good bars and restaurants (try the Vietnamese Daily Cuisine, I can only recommend this restaurant.) Even when off-season you find plenty to do around there.

When I am on vacation then I usually want to sleep longer and therefore go later for breakfast (10am or later). In this hotel (and in general in Vietnam) the breakfast is latest till 9.30. So I never went to the breakfast which was included in the price.

Just want to say that we love everything at the hotel. However, We didn't have time to enjoy the Spa service. The staffs: they are helpful, nice and very friendly. When we waited at the reception for our taxi, I have a very nice chat with Olivier Duong. Thank you Duong ( as we are a little bit early for our booked taxi) The room: a very big and comfortable bed. We have all, room service, mini bar with the price more than correct. We have fruit welcome when we check in. All are well prepared. Check in and check out: very quick and you will have someone who bring you to your room and explain everything. Price: very good value for what we got. We got offer an afternoon tea Location: very close to the beach, so for sunrise, really great😊 Swimming pool at the rooftop: my daughter really enjoyed it. It was not crowded at all. From the rooftop, we have a manifiy view to the ocean and the city as well.

Nothing

Very good hotel very clean perfect everything.breakfast should be more choices for western taste

I recently had the pleasure of staying at The Golden Lotus Luxury Hotel in Danang and it was an exceptional experience. The room was incredibly spacious, giving us plenty of room to relax and enjoy our stay. One of the standout features was the big flat screen TV, perfect for unwinding after a day of exploring the city. The hotel's location is another major plus — it's just a short walk to the beach, which allowed us to easily enjoy the sun and sand. The view from our room was breathtaking, with a stunning vista that added a special touch to our mornings and evenings. A particularly memorable moment was when the hotel staff went out of their way to decorate the room for my partner's birthday. The thoughtful and personalized decorations made the celebration extra special and demonstrated the hotel's commitment to excellent service. Breakfast at the hotel was decent, offering a variety of options that catered to different tastes. While it may not have been the most extravagant breakfast we've had, it certainly provided a good start to our days. Overall, our stay at this hotel in Danang was delightful, combining comfort, great amenities, and excellent service. We would definitely consider returning on our next visit to the city.

Wow. Where do I start. This was the best overall experience in any hotel I have ever stayed in. The staff were attentive and went above and beyond everyday to ensure we had a great stay. Bobby and Helen in particular were excellent. But every single staff me never we spoke with was warm and helpful. My partner is a celiac and the kitchen team specially prepared breakfast for him every morning. The rooms were big and clean and had everything you need. The WiFi worked very well and the pool area was lovely. I would stay here again in a heart beat. It made our stay so special. Thank you to all the team, what an incredible hotel!

The only thing I can think of - and I REALLY had to think - is there is no reading lights at bed time. So there are lamps next to the bed but one of the main lights stay on when you use these but this is a stretch.

From start to end the customer service was amazing! They walked you up to your room gave a tour around the room and the facilities. It really raised the expectations of hotel experiences for me. The stuff we’re so kind and willing to help and answer questions for you. It was such a luxurious experience. And the pool area was so relaxing, great views, the stuff there were also really kind was easy to order food and drinks. The rooms were huge and very pretty. I could not say anything bad about my stay here. It was also very close to the beach some nice beach clubs/restaurants. To go to the dragon bridge I just got a grab very easy to commute everywhere and it was close to everything.

Nothing. Was perfect.

The hotel is newer than most. The coffee was excellent and the breakfast was quite good. The rooms were clean and the amenities were modern and all functional. All the facilities were up and running but the gym is only big enough for one person at a time.

Tried to order some of the specials shown on the hotel TV but were told they were unavailable Also tried to order the holiday special and was then told we needed to book in advance. None of this was displayed on the TV or the promotion boards. This made us have to leave the hotel and search on foot in the rain.