This is a fabulous hotel with its own unique style. It is spotlessly clean and our room was very comfortable. What makes this hotel is the staff, who are kind, caring and go out of their way to make sure we are happy with everything. We felt looked after! A special shout out to the beautiful Rose who helped us check in and showed us around and of course two other beautiful ladies Erica and Anita - all of these ladies made our stay so special. I do need to mention the excellent and complimentary (and unexpected) afternoon tea - this was delicious, and added a touch of class - although not good for the waist line! And the bedtime cookies!!! We also had Dinner one night and compliments to the chef as this was delicious! Highly recommend staying in this hotel. Every member of staff who works here were kind and helpful so thank you, to you ALL for making our stay so great 😊

Cannot think of anything!

The staff was really amazing, i aw a lot of hotels but here they were the best. Especially Dorry and Clara. Besides the staff the breakfast was the best was i ever saw in vietnam.

The hotel was great, maybe as a tip: the airconditioning was to the bed, you can get a cold from it. Maybe its better to change it to a different location in the room.

Although I have stayed in several hotels in many Vietnamese cities, I would say that this was the best. From the bellboys to room service, the staff was excellent. Ms. Rose and Anita, in particular, went above and beyond to ensure that you had a nice stay. The hotel's rooms are spacious and immaculately clean. The hotel is well situated across the street from the beach. Breakfast was delicious, with a wide selection to suit every palate. Anybody contemplating a trip to the stunning city of Da Nang should definitely check out this hotel, in my opinion.

Nothing everything was excellent

This is a great value for a stay in Da Nang. Rooms are clean, bedding is comfortable, large TV with in room safe. Location is fantastic and the hotel staff is great. Very professional and friendly staff. Excellent buffet breakfast with super attentive staff. ‘Erica’ particularly was fun and engaging. She gave us helpful information as did other staff members about the local area. There is also a 24 hour convenience store about a 2 minute walk away. Directly across the street are terrific restaurants right on the beach. WIFI is also free and consistent.

Nothing to complain about.

The staff of the Hotel are its biggest asset! They treat you like family and are always there with a smile. Thai service standards are of a very high level and they go out of their way to make the stay comfortable. Couple that with meat and clean rooms, good food, great location and Monarque emerges as a sure shot winner

Nothing in particular

A huge effort was made by the staff to make sure our stay was comfortable. They gave me a surprise Birthday Cake, helped with my travel itinerary. The afternoon tea was awesome, they also gave us goodnight cookies. A free two night upgrade, due to long stay, the staff felt like family. We loved the beach, towels were provided. We will definitely be coming back to this hotel again.

A little bit of a distance to walk to shops, but seafood restaurants were close by.

Our Stay at the hotel was great. The breakfast had an array of dishes. The staff at the restaurant were great. We liked our room. Room service was done on time. High Tea was great too. The location was good for us. We received complimentary spa. The spa was exceptionally good. The spa manager, Olga & Mila were amazing. Absolutely professional and worth the treatment.

We did not like the Ba Na Hills Tour operator which the hotel had provided. This was a very disappointing experience. That being said. We did give our feedback and complain about this tour to the Hotel. The hotel management were very efficient in taking action about our Tour. I would advice those who are keen to book the tours, to make sure you get good information about the tour operators who are going to provide you the service for the tour.

Well, I was only in Da Nang for one day and night and ended up not leaving the hotel... which I think says a lot about how good it was. Amazing value for money, especially compared to Europe. The staff all had a hello and a smile for you, the food was good, the spa was good, the room was pure luxury. The lovely Anita checked me in, and I got a Sea View upgrade (thank you again!). Highly recommend! Maaaaybe don't travel in October if you help it, I arrived right bang smack at the start of the rainy season. Or else do and treat yourself to a rainy day, luxury hotel experience!

The staff were so friendly and helpful, breakfast was really good , we were given a free airport transfer and a complimentary Vietnamese meal because we were staying for longer than average.

Our initial room had a poor view of the building next door, we upgraded the next day and got a discount on the upgrade for the remainder of our stay, the weather wasn’t great but we can’t blame the hotel on that 🤦‍♂️

The staff members we interacted with were all incredibly hospitable, and we received such wonderful and heartfelt service. We had a very comfortable two-day stay. They even prepared a surprise cake for a birthday, which was such a thoughtful gesture. I believe her name was Sophie(sorry if I am wrong)—she was especially attentive and considerate. I truly appreciate everything she did for us.

If I may add, the scent of perfume was a bit strong.