The staff is AMAZINGING! Always eager to help and assist, warm and welcoming. The restaurant has various options of food items to choose from. The location is central, close to the beach, restaurants and shops. The rooms are great, clean, furnished tastefully (I extended my stay and stayed in two different rooms). I also visited the spa a few times, had wonderful experiences there as well. Shout out to Harry, Brian, Joyce, Sunny, Annie, and Ellie who had taken good care of me while I was there. Thank you!

The only issue I had was with WiFi connectivity which was unstable on my phone for most of my stay. When it was on, it was very weak.

The staff at the hotel were incredibly friendly and welcoming, which made my stay even more enjoyable. My room was spacious, well-maintained, and cleaned daily, with fresh towels provided every day. The breakfast selection was simple yet delicious, and it was included with the room. The breakfast lounge staff were always attentive, and the reception team went above and beyond to ensure I had everything I needed. They were more than happy to provide suggestions on things to do, places to visit, and great spots to eat nearby. During my trip to Sapa, I lost my glasses, and Bryan, the receptionist, was exceptionally helpful. He suggested where I could purchase a new pair and guided me to a store where I was able to get them in under an hour. He even offered to book a Grab for me, but since the location was close by, I preferred to walk. As a nice gesture, Bryan gave me some "thank you cookies," which I truly appreciated. When I checked out, Ellie and Annie, the two receptionists on duty, also offered their assistance by helping me book a taxi. The hotel is just 5-7 minutes from My Khe Beach, and there are plenty of restaurants in the area, making everything easily accessible. Overall, I had a fantastic experience and would definitely recommend this hotel to others. I will certainly stay here again during my next visit.

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Friendly staff. Annie the receptionist made sure all my needs were covered. You get a discount on spa services for being a guest. The foot + leg massage was great and relaxing. The room was big and comfortable. Plus you can make yourself a hot or cold bath in the tub quickly. Breakfast had a good selection. Close to a wide selection of delicious seafood restaurants.

Gym equipment was minimal and can use a bit of an upgrade. Coffee ran out at breakfast, though I was there towards the end. Even though I was on the 25th floor, there was still a bit of noise from the street. Consider offering ear plugs.

I had a fantastic stay at this hotel. The rooms were incredibly comfortable and felt brand new. Being on the 7th floor, I enjoyed a lovely city view, which added to the experience. The staff was amazing—receptionists like Ellie and Annie were very friendly and made it a point to check in with me regarding my room during my stay. Although I can’t recall the names of the two receptionists (a lady and a gentleman) who helped me during check-in on the afternoon of September 21st, they were very professional. They took the time to thoroughly explain the hotel facilities, which I appreciated. Overall, I highly recommend this hotel for its service and comfort.

One suggestion for improvement would be to offer more vegetarian options, especially in the hot food section.

The breakfast had so many options and it just felt so fancy eating at the highest floor. The pool was nice - not many people go there because the beach is right next to the hotel but it was nice to have the option of indoor swimming. there was also a small gym next to the pool. They offer massages in the hotel too, we had a full body one and it was ok - not the best though. Rooms were clean and modern, the bathroom was clean and had a bidet.

They did not rent motorbikes to people without a vietnamese licence - understandable though since there were tourist accidents in the past. The laundry was very expensive - they didn't tell us the price beforehand - it was only in the menu book you can find in the room. It's better to do your laundry somewhere outside the hotel - we saw so many services just for 20k Dongs.

The staff was outstanding. I enjoyed my daily breakfast omelet served promptly by the waiting staff while enjoying the view from the 14th floor where the breakfast room is located. The cleaning ladies did a good job and the receptionists (Sunny, Bryan and others) helped us book tickets and gave valuable information for our excursions. We hired Tom as a driver for all of our trips as he was always polite and a safe driver. The beach is great and just a short walk from the hotel. There are also plenty of restaurants in the area.

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I like many things about my stay at White Sands Boutique Hotel. I can say wholeheartedly that from the beginning to the end my stay was excellent, first class!

I have no negative comments, as we we’re very well cared for and looked after through out our stay at White Sands Hotel! Place is excellent and staff are wonderful and take excellent to make the experience enjoyable and something special to remember! I specifically want to thank Bryan and Saunay for taking great care of us, and making our time at White Sands Hotel very special! ❤️

Had a great 2 night stay. The service provided by this hotels staff is second to none and I have stayed in thousands of hotels throughout my working career. From the first messages confirming my booking, to checking out, every interaction was perfect. They also arranged their hotel transport to collect me and bring me to the hotel, facilitating an early check in time also, both complimentary. I stayed on the 15th floor in a balcony studio. A really nicely decorated and modern room with great views of the city, the river and the sea. Just a few minutes walk to the beach and the same in a taxi over Dragon Bridge into the city makes this a perfect location. There are many restaurants nearby with a good choice of cuisines catered for.

Having to check out! :-) The only thing is that only a breakfast service is available. No other food options within the hotel throughout the day or evening. It would be ideal to have maybe a small room service/snack menu available in case of not wanting to go out, when it’s raining for example.

It was a fantastic stay at this hotel in Da Nang. The staff went above and beyond, especially when they learned that I am a vegetarian. They took the time to inform me about the dishes I could enjoy during the breakfast buffet, which made my dining experience much more comfortable and enjoyable. A special thanks to Bryan and Joyce for their exceptional effort and service. Their attentiveness truly made me feel welcomed and well taken care of. For this stay, I was delighted to have a room with a bath tub, which added to the relaxation and made my stay even better. The room is situated at the 10th floor overlooking the city. Highly recommend this hotel for anyone looking for great hospitality and a relaxing stay!

Nothing.

The highlight was the warm hospitality by the crew. Special shoutout to Ellie, Sunny, Joyce and Win! They were so friendly and helpful throughout (and even before) our stay. For the price, the hotel exceeded our expectation. The breakfast spread was decent, and the taste was good, especially the noodles section! For my family, cleanliness is one of our top priorities, and our rooms were clean and looked new. Location is close to eateries as well as the beach. Grab cars are just minutes away. I would recommend others to stay here.