The staff is very friendly and can communicate very well in English. They are really helpful in organizing trips and the bus transfer, but also if you want to discover Cat Ba on your own. They will ask you specifically want you want so you get the right and not the most expensive trips. They even helped me to get my stuff back, which I forgot on the bus to Sa Pa. Water is hot, the water pressure good and beds are not too hard.

In Winter (mid of Dezember) it can be really cold, but it is everywhere like this (at least in all the stays I had), but you have enough warm blankets!

I stayed at another hotel for 800, I came to this hotel out of curiosity, many Vietnamese guests rated it as not worth the price. i booked here for 950 a night. A great experience for me, the staff was very friendly, giving me all the information on the island, the room was very clean and arranged beautifully and reasonably. Compared to that price, it's too good because I find summer prices here are quite high, but that's the general level, compared to where I live at 800, this place is superior in everything. My good experience with this hotel. Share with everyone, highly recommended

We got the family room which was bigger than the room we requested. The room was spacious and in perfect location and the bed was absolutely comfortable. If you are being dropped off at the hotel make sure to tell the bus driver "Catba island hotel" not "Catba island resort" as they dropped us at the wrong location :D. Breakfast was tasty and was actually bigger than the pictures in the menu. The staff may not be there when you arrive but that is because they are also running the hotel across the street.

Everything was great

Really nice stay, very kind and helpful lady at the reception with great english skills. She didnt try to sell us tours and first day gave us all the tips about what we can do for free. We rented a bike from them and and went for a cruise, all nice experiences. Good breakfast and rooms for the money.

There is reconstruction next door and they really like to make noise early in the morning.

the staffs where amazing and we had a great welcome felt more like a homely place guite close to every place and shops and had a wonderful time the other day of our stay with a great evening and karaoke will all the guests from the opposite hostel had a grand evening welcomed with songs and felt relaxed and easy especially the owner was just amazing and friendly thank you guys . will recommend with all hearts sunil .

all was great

The family running the hotel was always really helpful and friendly. They always answered our questions and talked with the bus company that forgot to pick us up. Without them we would probably still be waiting for the bus in CatBa... The rooms were nice and clean and the hotel was located directly in the center. We were able to reach everything by foot. For breakfast you get a few options to chose from.

Because of some construction happening next to catba island hotel, the owner offered us to change to his other hotel nextdoor, catba sunrise hotel. So less noise bothering. The experience was great. Highligts: Early Check in Location Motorbike rental Breakfast Elevator Hot water Great attitude of the owner, very kind person

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The owner and her family are really very friendly and honest people. She took a lot of time for us to give us recommendations and organized tours and transport for us at very fair prices. We would love to come back and wish you and your family only the best. Thank you for everything :)

Location,staff were very kind and helpful and enjoyed talking with them .A special spot for sure.

Leaving lol, There's always room for improvement but value for money and nice staff go a long ways, would recommend for sure.

Zeo , the property owner is the most kindest soul. She saw to it that we were well taken card of and her lovely daughter used to play with me. I loved every bit of my stay there. I really wish her success and life time of happiness. Thank you Zeo, for making my stay so amazing.