The staff at check in was awesome. The in room service dinning staff exceptionally awesome. The engineer who fixed the light switch was awesome and was knowledgeable of info. So because of them we would be back

When I booked I put a note in asking first something special in the room. It said it could be done. No one contacted me. I did not know I had to contact concierge after I had already asked . So it was not done. I then asked for a microwave. To be in room. It was not until I asked. The light fixture was broke. I called someone for that. The outside cushions were soak wet. I waiting no one came to replace. The Henry’s greeter was not friendly.

The hostess gave us an upgrade when we checked in. The room was excellent, super big with 2 bathrooms.

The room was very close to the elevator and we could hear the engine every 20 seconds during all the time we stayed. Also the room service crew removed the do not disturb card without our authorization, and entered the room without knocking while we were still there at 10:30 AM. The checkout is at 11:00. the room was relatively dirty because I could see dust in every surface of the TV, mirrors, bed frame etc. One of the TVs was broke. For the price of the room, comparing to other hotels, this one did not offered cotton pads, Q tips and hair caps.

We loved having the terrace

The couch clearly had old throw up stains on it, you don’t expect that in a suite. We also tried to pay for early check in or late check out and they were unaccommodating both days even when offered to pay.

Enjoyed the upgrade view.

No tea or coffee facilities in the room. No free water unless you’re willing to drink it out of the faucet. Bottle water prices are astronomical. CVS pharmacy was our go to for bulk water purchases, I mean for the price and the resort fee….come on !

Great hotel have stayed there many times before it ticks all the boxes

I had a lot of bags in this transit through vegas, I found the staff to support with bags pretty rude on both arrival and leaving, not what I’ve seen in other hotels

Location is perfect. Great casino and restaurants.

It took a while to check in. I also lost my room key during the trip and it took a while to get it replaced. Always a line at the front desk.

The view from our balcony and how it is center to everything Las Vegas is known for.

Bed bugs, blow dryer was broken even if we are staying in a suite.

Everything - food and view

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Nice comfy good location

Terrible bartenders at the sportsbook i mean terrible rude as well

The balcony

They didn’t tell us about all the amenities and I wasn’t impressed with the casino.