Prime Biz Kuta was a fantastic little hotel near Bali's international airport. We were able to take a Grab straight to the hotel with ease and did not have to wait hours in traffic. The hotel offers massages which we would HIGHLY recommend taking up - we did the couples massage after our long flight and felt super relaxed. The hotel is a perfect location for a one night stay near the airport especially if you have a flight to catch the next morning. It is great value for money. Keep your expectation at a min - its no frills no fuss.

The room is a bit dark overall (wall colour etc), but we didn't book this room for aesthetics.

Breakfast was disappointing - would have liked more Western options, bakery

The bed was uncomfortable and noisy - needs replacing

Very accomodating and professional. Beautiful roof pool with a view. Breakfast buffet was decent (both local and international cuisine) from 7-11 (or maybe 10:30?). We were allowed late check out. Also they let us store luggage which was super helpful. They have print service which was useful. 30 min walk to the beach, close to the airport. All in all, a great place to stay near airport! We also used their spa service which was a nice massage.

Strong cologne smell everywhere and not my taste of music playing. No shade at the pool.

Nice hotel, really good breakfast to western people also, nice staff

The water from the shower filled the hole bathroom

This hotel located near by the Airport and easy to go everywhere. Friendly and helpful staff as well. The parking area was ok and there was security who available for 24 hours to help you to park your car.

The bed was so noisy and make my 8 months baby always awake when I move my body when asleep but when I reported it to the Reception, the lady who in charged at that time was helping me and solved my problem so thank you for it. The Breakfast variant was just bored and less western menu.

The location of the hotel are very perfect with many grocery stores and restaurants nearby. The hotel is really close to the airport and Kuta Beach. The breakfasts are great with many variations, especially the local dishes such as sambal matah are delicious.

The hospitality of the staff in the restaurant would be great if they were more smiley and friendly. Some staff were nice, but some didn't even have smiles, so if they had more smiles, it would add perfect value to this hotel.

All the staff were very friendly, helpful and professional, reception, restaurant and house keeping. Nothing was too much trouble. The hotel was spotless.

It would have been nice to have a bit more choice of European food at breakfast. But we are in Bali so made the best of it. Not really a complaint just a suggestion.

Overall the hotel was clean with good facilities and very friendly staff! I really enjoyed the spa facility, the massages available were excellent and very good value. The lady was very professional and made me feel comfortable and at ease throughout. Also the pool was really nice and always quiet, which was a bonus!

I didn’t like that they did not have wine available in the restaurant ( even though it was on the menu) or that there was no milk available in the room to accompany the complimentary tea and coffee.

so close to the airport! book their transfer service to escape the MADNESS of Bali airport arrivals! Friendly face waiting just past arrival door, clearly displaying our name. Honest staff! my son left his little bag containing his Nintendo Switch in the airport transfer car and the driver, desk clerk Solihin collected it and kept it safe until our return - I hope he received the tip we left for him to say thank you!

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Booking and check in process was super easy - we arrived about two hours early and they managed to get us rooms (2 rooms) immediately. Staff was friendly and professional. We ordered food from room service, delivered fast and tasty. Location is awesome, surrounded by various restaurants/street food and shops. Easy to find and close to the airport. Rooftop pool and gym were quiet and clean.

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