Free parking Clean room Working thermostat and temperature control in room Room equipped with tea, coffee, kettle, iron, ironing board, secured safe for valuables, alarm clock, lots of usb and powerpoint sockets for charging phones, shower cap Polite, friendly helpful staff at reception, restaurant and housekeeping Excellent variety of breakfast choices including gluten free and dairy free Use of well equipped gym during stay Free and fast wifi Choice of pet-free rooms on the 1st floor Room service option

Small point, but no biscuits to go with the tea/ coffee in the rooms, but they do have a vending machine in foyer where such items can be purchased Noisy guests in the corridor on their way to their rooms, so annoying!

Exceptional welcome from all of the members of staff. Lauren at Front of House, and all of the restaurant and kitchen staff welcomed us each morning for breakfast, which was delicious, freshly-made and abundant - something for everyone. Comfortable beds ensured a good night’s rest for us all. We had a two queen with sofa bed room which amply accommodated our three sons and ourselves. Great location for exploring Northamptonshire and its surroundings, and perfect for visiting Silverstone. Parking was incredibly reasonable and well worth the very small charge. Thanks for a lovely stay - we look forward to visiting again!

Breakfast was the best part. It was way more than we expected. The breakfast staff were very hospitable and accommodating. The grounds seemed inviting but did not get the time to explore.

Reception staff on arrival were a bit moody and cold. I was not aware there was a charge for parking...Was no where on my booking.... Why is there a charge for parking to get to a place in the middle of nowhere? This took me by surprise and irritated my evening. The room for 4 was large enough but there was not enough towels and toiletries for 4.

General helpfulness.

Right at the end of the corridor.

Spacious room for our family of 5. Staff are always so welcoming and friendly. Great to see Lauren and her team at breakfast on Monday, and for her to remember us. Breakfast is hearty and with so much choice - well worth adding to any stay. Beds are always comfy with good pillows too. Plenty of storage space within the room.

If I were being extra picky, some of the room decor is a little dated with some of the furniture looking a little tired, but it really is not a deal breaker.

the hotel and our room was very clean and modern the size of the room was very good two queen beds and a sofa bed which were very comfortable the breakfast was exceptional everything cooked just right and so much choice and quality was excellent the staff were very polite and helpful and the ambience of the hotel was lovely all in all a very lovely enjoyable stay in a extremely pleasant and high quality hotel

there was absolutely nothing to dislike

The hotel overall was very clean and well furbished. The suite was larger than expected, and very comfortable. We slept well and work well rested. Breakfast choice was very good with something to please every palate. The reception staff, both on arrival and at departure were excellent. Very friendly and welcoming.

I was disappointed to find a refrigerator standing on the floor in the lounge area of my suite. Not what I expect from a 4-star hotel. Also, there being a charge for parking and wi-fi was disappointing (although I did not use the wi-fi), especially when the nearby Express by Holiday Inns provided both free of charge. Also, in contrast to reception, the dining room and bar staff (on the first night - we did not use the dining room on the second night) were brusque; and, in the dining room inattentive.

1. Comfortable beds; 2. Free Wi-Fi; 3. Able to use the Shower toiletries (Crabtree products), which were very nice; and 4. In-room food and drink ordering which was quick and easy. Overall, it was excellent! Well done, Hilton Northampton.

The walls next door to our room (151) were very thin, and we could clearly hear the conversation next door without being in their room. That was very strange! However, maybe something like wall installation is needed moving forward, but this cost would have to be impacted by the client's room pricing to get done, but it would be worth it.

Amazing breakfast, quiet, comfy, lovely staff

We had a dinner bed and breakfast deal. I was told that the kids were included in the dinner and breakfast a on arrival was told theh weren't The manager sorted so it turned out fine but I think the website needs to be clearer on what's included or not. If I'm booking a dinner for 4 people I'd expect them to be fed When we checked in we were told breakfast ran to 11am but then we had a call at 9.30am to say it was 10am so we had to rush down. Great a mistake was realised and corrected so we didn't miss breakfast but was a bit late notice

The staff here are INCREDIBLE they can’t do enough to help you! We stayed here with our baby after my husband came out of hospital and they bent over backwards to make us feel comfortable and at home and it was such a relief after a traumatic event!

The rooms are a tad dated and could have been cleaner but this wasn’t the end of the world!