The location is amazing, the staff is amazing

The AC was not working properly, it was hot in the room, also the room and bathroom were very small, so standard rooms are good for one person.

Staff was freshly trained and passionate about their work, eager to help with any requests. Room layout was very well thought through with evrything in the right places. The location is in the heart of the city yet it isn't noisy.

Room: Modern with classic style, well equipped, everything of good quality. Lots of slots for charging cables, both Type A and Type C. Bedding: Super comfy with just the right softness, even the pillows. Location: Perfect, quiet (at least that’s how it felt from our room), lots of cafes within walking distance for great breakfasts or dinners. Public spaces: Nice area on the 2nd floor where you can sit and work with a laptop; there is a public computer with a printer-scanner machine. Service: Perfect.

The only tiny thing was with the shower cabin; it was leaking a bit, and after a shower, it was not very pleasant to enter the bathroom with a wet floor. But additional cleaning solved this.

A new hotel with fresh, high-quality facilities. The staff are exceptionally friendly and helpful, ready to assist with any questions or needs.

The air conditioning in the room doesn’t work, and the temperature stays uncomfortably high at 26–28°C. I asked the staff to open the window because it doesn’t have a handle and requires a specialist. They opened it, but now that it’s too cold outside and I want to close it, I can’t, as I still don’t have a handle. The choice is either to freeze or overheat.

The rooms are new & clear Staffs are so kind Location is very good

Rooms are small. facilities were few for example. Wax kit and shoe heel puller are not available in the room. There is no bag for dirty clothes in the room. Hotel housekeeping didn't have hard/firm pillow and all pillows are very soft. On the last day, when I was taking a shower, shower gel is finished, which was clear that not refilled before. The amount received for the room was so high and better hotels can be booked in Yerevan with this cost.

Location is perfect, lots of pretty bars, restaurants and landmarks around. The hotel is brand new, modern and clean. Beautiful Christmas decor. Staff is lovely. Very professional, friendly and helpful. As an unexpected treat, getting to use the sauna after a day of ski was amazing.

Can get noisy on some nights due to the bars in the street. Rooms are sometimes done after 6 pm, which is not ideal but no deal breaker. I would definitely go back.

I loved the style of the hotel - more modern than the Mariott in Yerevan. Very clean, everyone’s working in the hotel is friendly and helpful. Coworking area is super cute and there are meeting rooms (Although I haven’t used those). There is also a great spa. You can exit right into cafe Paul on ground floor for coffee or breakfast.

The staff at reception, the bar and breakfast were excellent

windows suck (too noisy), air-conditioning is never stable (too cold, or too hot...)

location, everything was clean and comfortable

room size. there was no even place to put cloth in, so not best for longer stay. tv. there are tons of articles in internet, that people can not connect devices, which happened to me as well.

Our stay was great. The room was clean. Spa zone and gym were outstanding. The staff always helped and offered late checkout for free. They even brought a cake for my birthday.

The room is very small comparing to other hotels nearby.