Staff was really nice and polite. The hotel was clean and the included breakfast was delicious. They even have barista coffee right downstairs.

There should be more monitoring of what guests are doing. I have a disability card and had pre-booked parking, however, upon arrival at night, there were heaps of cars without a disability card on their windows taking all of the parking. I then had to park outside, which might as well be the street, yet I had to pay $25 anyway, which was not reimbursed to me. The pillows were awful also, gave us pain on the neck.

We were happy with our stay. The bed for Elizabeth was too firm for Todd was OK. We had appointments most morning, so we were out and came back around 2 pm or 3 pm. but one day we came back early and the room had not been refreshed, we went out to have lunch, then we came back and still had not been refreshed. We had to get up early the following morning so after a walk, we started to relax and then we heard a knock on the door about 4.30 pm or 5 pm with room service, we were tired so we said don't worry about today, but then the following days, again we came back and our room had not been refreshed - so we didn't bother with it all. We kept the room tidy anyways. The breakfast was good for us, the only thing for Elizabeth is that she doesn't like scramble eggs with milk or whatever other things are put on and the bacon was overcooked, but we found some pieces of bacon that were not too hard. We loved the yoghurts and fruits and the hot chocolate (we had to manage the sweetness and it was supersweet but we had to pour some then add hot milk to it. But these are just minor issues, we made do. We love the staff, especially at Reception - Maya :-) and others we did not catch their names. Todd said there could be more variety for the breakfast.

apologies I mixed everything on the other question

Breakfast and the day staff were great, the room has all the key elements to make for a comfortable stay. Cleanliness of the general areas (reception, lift and breakfast area) was great

Given the amount of business that this particular branch gets from the company i work for i feel the issues at check in could have been handled more professionally The room i was in had a faulty fridge that kicked in and out every 20ish mins with a clunk loud enough to wake you, this does make sleeping a little tricky. There was also a half consumed bottle of water in the fridge from the previous guest. Slight concern at the black marks on the wall above the bed but the mold growing around the vent was more off putting. I did tell the morning staff, as i am very aware that if no one tells you - you dont know.

The rooms are nice and clean and feel new, Very good access to trains and large shopping center if required. Being an "Express" hotel the breakfast is quite basic but reasonable. I was travelling with two coeliacs that required gluten free options and the chef was excellent, extremely friendly and helpful in identifying suitable gluten free dishes and providing other gluten free options the hotel had available when necessary. We were there for Taylor Swift and the hotel made a great effort in creating a fun atmosphere for all the guests staying there for the concert.

No complaints.

Convenient location . Room was clean Reception staff were friendly

Second stay in two weeks and unfortunately Breakfast was not as good as week before. Scramble eggs were not cooked and the bacon was so over cooked it was in embarrassing that it was even put out. No way the chef would not have know how bad eggs and bacon was. Also if they are not ready at 6:30am to open for breakfast they should not open till ready than to have staff not so happy that you were getting breakfast. The rest of the breakfast variety was good .

I liked the ambience of the room as i had made a request for a quiet part of the hotel. There was no traffic noise so i was able to sleep really well. Everything was clean and I appreciated the housekeepers' consistent efforts. All the staff I talked to were friendly and welcoming.

Nothing to complain about, except that i did not have the opportunity to try the coffee downstairs.

Great shower, roomy and strong hot water. Soft and firm pillows provided. Total block out blind really works! Ground floor lounge area great for socialising during the day/night. Convenient (walking distance) to Metro into city and to Macquarie Centre shops.

Breakfast buffet was a bit ordinary - could have had more fruit and another hot dish choice.

Room was comfortable and clean. We had to leave early for the airport, so could not enjoy breakfast. We had a lovely stay and cannot complain. Also very close to a very nice running route which I enjoyed. Your staff also very friendly and helpful.

The hotel is so close to the airport, for the rate we paid, one would think a shuttle to and from the airport would be included. It was not and we had to pay extra.

location, parking, room once amended to comply with my original request. Very clean and nicely appointed.

My original request was for a twin room since we were 2 colleagues, not a couple. I phoned to reconfirm this request would be met a few days before arrival and was assured all was recorded. However, on arrival we were only offered a double. After carefully explaining yet again, a room with a king bed was hastily reconfigured to 2 singles while we waited in the corridor.

The room was very clean, but a bit small. The location is good as it is walking distance to the major shopping center. Breakfast was included, which was good.

The bathroom had an enclosed glass panel which we didn't like. There didn't seem to be an air vent/fan for the toilet. The T V didn't work as it kept switching itself off after 15 mins. We were offered to switch rooms but decided not to as we were checking out the next morning.