The location was great - easy walk to South Bank & Queen St Mall etc. The facilities were maintained well I utilised the pool, spa & sauna. Overall a great little getaway.

The apartment we were in 2507 most of the surfaces were dusty, the furniture could do with a good clean & an upgrade some items were chipped, the shower screen handle is broken & it cut my finger, mould in the shower alcove, the bin is rusty & looks shabby, the toilet seat was very loose & was dirty underneath, all fans & filter grids were filthy & every surface had finger prints on them. Just needs attention to detail on the cleaning side.

The view was spectacular. The location was great!

We had Internet problems at first. The staff pointed us toward the Internet provider who was able to resolve the issue. But, as we were travelling on a holiday and arrived late, we had to wait until the morning to get service because the provider's office was closed. I don't think it was the hotel's fault and they immediately sent someone up to try to help. So I think if it had been left up to the hotel, the problem would have been solved immediately.

Great location and good value for the area. Very walkable to food, shops, Southbank and West End areas and public transport (south Brisbane station, the cultural centre main bus hub and ferries along the river). Right opposite the QLD gallery and state library. Nice pool and gym facilities. Fantastic views from the higher floors. Reception helped us to store luggage and we had no real issues during our week long stay.

WiFi was patchy at times, had to call the IT support company twice. The pool was crowded on occasion but not much can be done about that.

Loved the view towards the city, 2 bedroom apartment was perfect for 2 teenagers and 2 adults. We were on floor 18. Location was excellent. We walked to qpac and easy to get across to queen street mall and all of south bank. The price for what you get is very competitive, had to pay for parking but I highly recommend it. Pool and facilities was good too!

Couple of small things the view amazing but with this comes the early morning sun through the blinds so the room got sunny and hot at about 5am (with aircon going). And they could invest in some better quality toilet paper for such a nice hotel. Otherwise we loved our stay! We will definitely be back next visit in brisbane

The apartment was really nice, clean and spacious. Good gym and pool facilities and sauna was a good size!

Kitchen didn’t have some things we’d considered to be essential such as scissors, bottle opener, bread knife. All the knives were blunt too. Shower leaked a bit but not really a problem. WiFi was a bit annoying as you have to log in again every time you are off your phone for a while. Had to ask for more things like toilet roll, shower gel and dishwasher powder. There was no house keeping which we didn’t realise until we’d arrived. Rubbish disposal room was disgusting! Really bad smell and flies.

Comfortable and clean. Beds are good. Internet connection was excellent. Love the pool. Staff always very pleasant and helpful. Great location. you can walk everywhere and the bus and train stations are super close.

The kitchen could be better equiped. there were only 3 mugs, and from memory, one saucepan and fry pan, no colander and no large bowls for salad etc. Also a cafetière for coffee would be great. We stayed 5 nights. We were both working so didn't want to go out every night. We managed fine with what was there but just a few extra things like that in the kitchen and to be able to make a pot of coffee in the morning would have been great.

The location was very convenient to everything I wanted to do. The hotel staff are professional and efficient, and very nice. Comfortable bed. Spacious apartment.

The room was too expensive for what was provided: Basic fittings in the bathroom meant there was no bench space to place my toiletries. The water pressure is average. Room was not 100% clean - stains on carpet, some rubbish left behind. Unpleasant noise from squeaky train brakes nearby! No room information (how to operate TV, aircon, in room phone) and no location information (what's nearby in Brisbane, no welcome note, no decor, nothing. Very unwelcoming room. Note: general hotel information was given by hotel staff.

The availability of the staff especially on my late check-in. The location next to a train station to bus station and soon the metro also 5 minutes from a mall very convenient. The casino is not too far and the citycat bus-boat to travel on the river. The city view especially from the higher floors

The smell in the lobby could be improved and the speed of the lift, sometimes a bit long to have one. The curtains in the bedroom which let the sun woke me up at 4am… a bit harsh on holidays.

Generally convenient location in terms of walking, but we ended up ubering most of the trip. Great view from the rooms, one room and the balcony had full view of the river and sunrise, while the other had a smaller balcony but with ensuite bathroom. All the facilities in the room were great, spacious kitchen and bathrooms. Pretty clean and basic furniture, all functional. Rooms are quiet and we had a super nice view.

The pool was lovely but the spa and sauna did not work every time we went to check, button wouldn't work or it just wouldn't turn on, there were others in the spa just sitting in lukewarm water unfortunately. The TV was not a smart TV and a bit old so we didn't spend a lot of time with it. There aren't nice restaurants or shops in the immediate vicinity of the apartment, but it's a 10 or 15 minute walk to find them or to get to the river.

I arrived at AM time but staff had made my room ready as they saw my message. That’s so nice. Room is so big for one or two people and all the basic kitchen wares and bathroom wares are provided. The view is so beautiful at Floor 28. Very near to bus station and train station. Walking distance to museum, art gallery, South bank

There is a height difference at bathroom entrance but it’s hard to see the difference as colour and tiles are the same. I bumped my toes at least twice there. It’s better if there is a caution reminder. Couch and carpet have some old stains on them.