Room was nice, balcony was beautiful. Food and service was excellent. A really nice night.

Late at night I went to go to the gaming room from my room. I had to leave the hotel and walk around the other side of the hotel. Felt a little uneasy especially since I didn't know where I was going. I did talk to the attendant in the gaming room about it. He did offer to walk me back. Thank you.

Beautiful hotel in a stunning location

There was nothing not to like. The hotel is so comfortable and the beautiful wide verandah was a lovely spot to relax and enjoy the views, including magnificent sunsets.

Loved the location, across the road from the pier. Room was good and bed was comfortable.

Nobody's fault but the guy in the next room did not have an inside voice volume.

Great value motel rooms for overnight stay in beachside location. We stayed here for a friends 70th being held at the hotel. The amenities of the motel rooms were more basic than the heritage hotel rooms but the beds were comfortable and rooms clean. Parking was convenient for driving in and out. The hotel menu for both dinner and breakfast offered great pub fare and the drinks menu was extensive.

Our room was one of the first adjacent reception and as a result it was quite noisy. If you are using the family motel room with single bed off to one side, the head of the single bed is right by the door leading to the main corridor and reception, so there is some noise.

We loved being able to park our car safely, at no extra cost, then walk from our room to a function that we were attending within the same building. Our room was clean and smartly presented, large comfortable bed and It was quiet (Tuesday evening) I liked the 2nd door opening to a private patio overlooking the garden and the beach across the road. The staff at reception and cleaners were all very pleasant and helpful. Our lunch function in the Dixon dining / bar was perfect for our group of 22. Waiting staff were attentive and very helpful. The heritage dining and bar areas are magnificent.

Nothing!

The location was great. Walk out the door and across the toad and yhere is the jetty and beach. The hotel was lovely with nice bars and restaurants. Historical but also with new features.

We stayed in the 2 br apartment next door to hotel. We were advised we were on 2nd floor with just stair access but that was ok. The apartment was roomy but we were not advised about the old spa bath. It is about a 1/2 metre step up and over and non functioning it is a bit dangerous to get in and out of. The spa then made for a very tight fit for toilet that had to be accessed side on. Apart from this the apt. Was great.

apartment was comfortable and fairly quiet, position and view was fantastic, I liked that I could go to bed and read and husband could watch tv without disturbing me

screen door on balcony was hard to open and probably needed new rollers, was hesitant to open in case it fell off, a small table and chairs on balcony would have been really good, we would have sat out there to have an afternoon drink and nibbles.

Exceptional friendly and happy staff. We were generously room upgraded which was a lovely surprise. The room was clean, and the decor had a touch of old-world nostalgia. Loved the balcony area where we shared a cup of tea/coffee. Took me a bit to find the tea/coffee/fridge hidden in the beautiful dresser under the tv LOL. We also had dinner and breakfast downstairs. They were yummy and price comparative to other places in the area. Enjoyed the walking distance to the beach and main street shopping. Staff advised that the train station (walking distance) could have taken us to Adelaide....next time that's our go to travel to Adelaide instead of driving.

From the moment we arrived it was amazing. The hotel itself is absolutely stunning. The room we had (room 11) was spacious and gorgeously appointed. There was balcony access to view the wonderful beach across the road. The restaurant and bar facilities were well stocked with the most delicious food and drinks.

I would have loved to access some type of streaming service with the tv however that is not why we went there lol.

Well managed. Neat clean rooms. Sea view Garden area with out door settings- excellent with view of the ocean.

The only blemish was the price of meals. Excellent choice of meals well presented - not one schnitzel on the menu though - lunch or dinner. We would have loved to dine in the eating area lunch and dinner on both days, however pricing was a touch too expensive for us. The meal we had was exceptional .