Perfect place for a night if coming in late on a flight and/or leaving early - or both. Convenient short distance to walk from the arrival terminal to the hotel. Courtesy pick-up was also offered which we took advantage of since being jet-lagged and saving a bit of time and re-orientation late in the evening upon arrival. The breakfast was the best buffet we had during our stay in Australia incl. sweet and savory, much due to the juicer with access to ginger among other fruits and vegs. Good beds and bathroom facilities as per expectations for a hotel in this class.

Nothing really - all in an all a good match between flights and just what we needed.

Staff were exceptional, and the provided shuttle to and from the airport was a great help. Breakfast was good, they had self serve juicers and fresh fruit and veg, I didn't get a chance to use it unfortunately but it looked good. The room was spacious and beds comfortable, the cot provided was comfortable and clean and the hotel provided a baby care kit with soap and stuff and extra face washers, we only stayed a night, so we didn't need to use it, but the gesture was appreciated. Staff also gave me 2 activity books with crayons for my children, which was kind. Most importantly, we couldn't hear the airport despite being so close.

The door could stand to be more soundproof with people getting in at all hours from the airport but it wasn't too bad.

The executive suite is large and very comfortable, a quiet room. The staff are pleasant. They have a great airport shuttle service which is very convenient and there is a luggage scale in the foyer so you can check your luggage isn't over weight prior to departure.

The executive suite is advertised on Booking.com as having an additional toilet, but there is only one. There is so much storage shelving in the kitchen and hardly anything in there, just tea and coffee making facilities, plus a fridge and microwave, no plates or cutlery, it's setup with shelving for a family home but all the shelves are empty, it's a bit weird unless your planning to stay for a month or two. The restaurant and 24 hour room service prices are a little steep.

Very Convenient and well signposted , to walk to Airport. Probably 10 min. A free shuttle bus also available. Room is compact, but comfortable. Clean , with a separate coffee making area, and small fridge- again, very convenient when travelling.

We left the hotel well before daylight. Not Holiday Inn’s responsibility, however some of the street lights ( walking to Airport) were not working. Roadworks near hotel atm, again not the Holiday Inn’s fault, but once these things are sorted/ completed, it sure gets a 10/10 for convenience and easy access to Airport.

Close to airport and convenient as well as a comfortable bed

Shuttle bus took ages so we walked, ok as was certainly quicker! No apologies from staff

Loved the free shuttle picking us up at the airport even though we arrived closed to 1am. Would recommend you call them when you are still in the airport so that you don't wait too long for them to pick you up. We didn't the first time and waited a bit but second time was perfect timing. I found the place excellent for travelling with young children, little details that didn't go unnoticed like the free activity booklet on arrival, the breakfast buffet with plastic bowls and cups for the little ones, the colouring activities etc. It was lovely. Thank you....makes travelling with children so much more relaxing for parents. We only stayed one night and it was the perfect way to start our holidays.

Nothing it was quite good for the price. We will go back again.

Arriving late at night after a 24 hour journey from the UK, the warm welcome at reception was more than appreciated. The bed was wonderfully comfortable and the room was exceptionally cleaned to a high standard. The toiletries in the bathroom were exquisite, the scent from the soaps was fabulous. I have to say the breakfast was second to non. If you wanted it, it was there and if it wasn’t there the staff would try their best to get it for you. Food was delicious and each member of staff we came across was professional and polite. This one night stay over for us was the best way to finish our flying part of the journey and set us up nicely for our touring journey of NSW.

Nothing whatsoever.

We had a lovely welcome by the front desk when we arrived at the hotel and check in was quick and efficient. The welcome pack for the kids were a nice added touch. Our room had everything we needed and the beds were comfortable. Dinner at the restaurant was good and they had a kids eat free with paying adults which was great. We were allowed a slightly later check out as our flight was only in the afternoon and this was much appreciated. The hotel offers a shuttle service to the airport drop off and you are able to say what time you would like to go. The hotel could do with a renovation as it's not exactly cheap but we were happy with the overall stay and great service offered by the staff.

Very nice facility close to the airport. Breakfast was excellent and easy to spread out to avoid any crowding. Rooms comfortable. Restaurant in evening was a bit confused, but food was good although a bit pricey.

The shuttle only picks and drops off at terminal 1. It is a long walk if come in at terminal 3 or 4. Just took an Uber at terminal 2. The reception desk was not easy to understand when calling about shuttle. In morning the shuttle driver was very nice and said she would drop at terminal 2 on our request, but then dropped us at terminal 1 saying it was terminal 2. Still, everyone was friendly.

Location in that you could walk to the property if you wanted too, otherwise, a free shuttle was available. Travelling with our young son they added in a cot and his own toiletries kit which was a super nice touch! It is value for money, absolutely nothing wrong with the room if you’re looking for a more budget style room. The staff were so friendly and the curry of the day in room service the most amazing food ever!!!

Weren’t there long enough to not like anything. Maybe if any thing there’s a shower curtain rather than a glass door, however, that is super picky!