The spacious unit, the comfortable bed and the location

I booked 6 months before I went. 5 days before the trip I received notice that there would be 2% added on the agreed price as a cost to pay the bill. I found this an appalling way to do business at such late notice. I was left no time to find another accommodation. There were 3 of us in 3 separate rooms,we have stayed there for 4/5 years in a row and will not be using this chain again. Having to climb into a bath to use the shower. The carpet lifting in the walkway(a trip hazard)

The hotel's location is about 5 mins walk from Parliament Station (exit via Collins Street). Easy to navigate with a map and the hotel has a sign at the entrance so you won't miss it. Parking is not included with the hotel, although there is an available parking across the street (about 1 min away). It's about 17 mins walk to some of the arenas, including Rod Laver and John Cain arena. There is a tram nearby that can take you to those venues, but beware that it's not frequent and can jam-packed full during peak hours (my friend and I couldn't get on the tram, so we decided to walk). I was assigned a 1st floor room and it was accessible by a lift/elevator (take note that I took the option with access to an elevator). The room was spacious and the facilities were very clean. Complimentary tea and coffee were available for consumption. Basic bathroom amenities are included. There was a washer+dryer in the bathroom with some laundry soap available for use. Special mention to the receptionist (I'm sorry, I forgot to get her name). My friend arrived at the hotel earlier than me and after a quick phone call with the receptionist & update of my booking, she managed to make sure my friend was able to get the keys to the room. Wonderful service and thank you for making my stay stress free!

Two main things. First, I knew that there's a construction going on next door (Metro tunnel), but the noise started slightly before 7am. It's out of the hotel's control but do keep in mind when booking especially if you're a light sleeper. Second, a building across from the window of my room can directly see what's going on in the living area. You can use the blinds for some privacy but just be aware.

The look, feel and vibe were just gorgeous- we loved the aesthetics of the Industrial style, the exposed concrete, the way the lights were secured on a cable- floating... some places think "Industrial design" means rough, sloppy finishes- we were impressed.

Kitchen could have been stocked better- It would have been nice to have more glassware- tumblers for water, red / white wine glasses, flutes for champage, tumblers for mixed drinks..Also a platter / cheeseboard, some cheese knives. Get them from the op shop ! So cheap and it was just that little attention to detail that was missing. Also, - need to cater for the coffeeholics ! we had to ask for more coffee pods !

The room was better than expected. It was a converted building with loft style apartments. The high ceilings made the space bigger. It was nice to have the bedroom and living area separate. The location was perfect for our requirements. There was a fantastic Mexican restaurant virtually next door too, which was delicious.

The coffee machine water dispenser needed cleaning - it smelled like cheese, and a tile in the bathroom needed to be glued back in place, but other than that, it was brilliant.

Location and excellent communication from staff. There was construction happening next door and the property did a great job of letting us know hours. We were out through the day so it didn't effect us and I think that's what made it a good price in an excellent location.

The foyer area/entry had a bit of a smell to it. But that was the only thing we noticed. The apartment was clean and quiet (except for the construction noise - but we were fully informed about that, and that wasn't a problem).

Amazingly clean, comfy bed, spacious living room, great amenities, friendly staffs and good location. It’s only 3-5 minutes walk to bus station and 5-10 min to a parliament metro station. There is a big mall just cross the street which you can find some place to eat! Bars are close but not that noisy. I liked the mood around the the hotel which was lively in the morning and quiet at night.

Limited reception hours(7:00-21:00) and stairs from street to the ground level, noise proof is not good between rooms although noise from outside is fine. They didn’t let me know my cooktop doesn’t work before I check in(not until I complaint), I could have been starving at the day of arrival since I checked in late.. But it was just my case. Just hope that they let people know in advance!

Location was incredibly convenient for the MCG, NGV, and Lune bakery, and a short walk to central shopping areas. A supermarket one block away was available for essential provisions. Living area was very spacious.

My street front bedroom on the third floor was extremely noisy on Friday and Saturday nights, both with revellers hollering into the small hours and trucks loudly passing before dawn. Shower cubicle could have been cleaner.

The location is great, close to some lovely parks while being super central.

The construction right next door is very loud and starts from 7am to 5pm. This was not so bad for us as we were out most of the day, however the 7am wakeup to loud banging drilling made it seem as though the windows were made of paper (definitely are not double glazed.) Not to mention the loud sounds of the bin trucks coming past at 5am! They were even louder. I know it's not the hotels fault, however they should offer ear plugs (I had to go buy some) I know it's the city and there's always construction going on but I wouldn't recommend it if you are needing to work in the apartment / on calls, unless you have noise cancelling earphones.

Spacious, decent amenities. The dishwasher was a good touch. Was not expecting the washer and dryer so that was handy! Great location, was within a 4 min walk to all my favourite restaurants and bars.

Dirty walls, patched up in places but not sanded back and finished correctly. No bathtub. Noisy. Could hear all the other guests on my floor, although that probably says more about the other guests than anything else.

The location was perfect for our needs. The beds were comfortable. Having the kitchen/dining area was very convenient. We liked the vibe of the space and I am always keen to support adaptive re-use of old buildings. There are lots of eat-in and takeaway places nearby and all of the attractions we wanted to visit were easy to get to from here.

The shower is over the bath, but a suction mat and wall handle are supplied, so I felt safe enough.