Very walkable to most attractions with the aid of the free tram zone. Comfortable bed, spacious apartment. Quiet.

unfortunately only one lift is operating due to maintenance of the other which made wait times very long. okay if you can manage stairs. Shower ran hot and cold every 5 seconds.

We stayed in this spacious clean apartment for 6 nights. We arrived at 1am from the airport and the staff were welcoming. 2 bedroom 2 bathroom apartment had very comfy big beds and spacious bathrooms. One of the showers was in a bathtub but had hand rails to climb in (not a problem for us) and slight adjustments to shower head so bathmat didn’t get too wet. Loved that it had floor boards and no carpet in main living area. We had free wifi and free Tim tams from the front desk which was a bonus. Location was great, short walk from free trams but we walked everywhere. The views from our balcony at night were amazing. They didn’t have dinner plates in our apartment but supplied them to us when asked. Nothing was too much trouble. Looked after our cases once we checked out. Can’t recommend this apartment enough.

Nothing

We had a city view on the 27th floor. It was fantastic! Clean and roomy. Balcony was a plus. Staff were always helpful. Lifts were quick. There's an IGA with a bottlo downstairs or a Woolworths and BWS Metro around the corner on Exibition Street. A short walk to free trams and metro or there's a bus stop right at the front door. China Town is a 5-minute walk. Found the best place for dinner there. Empress of China. Great food, great price. We were fortunate to have a great view of the NYE fireworks from our balcony.

The lounge was very uncomfortable. The aircon was a bit noisy. The on-site parking is terrible. One single way in, and it's the same way out. No good for large cars. There is a parking station that looks easier almost next door.

The location is perfect, close to shops, transport and entertainment. The facilities were exactly what we needed for a 10 night stay over Christmas. The apartments are quite and spacious. The balconies are lovely to sit on and enjoy breakfast or a nice drink. The parks and gardens nearby are a pleasure to stroll around.

The parking is a bit expensive for us to just leave our car for such a long stay. We have to find somewhere else to park it during our stay. It doesn't deter us from continuing to book this location though, it is just an inconvenience that we have to take into accounts when booking.

Room fairly big, plenty enough for two adults with kids. Balcony big enough to sit and enjoy coffee. Comfy bed. Everything you need to cook and make food yourself. Close to main attractions, China Town around the corner. Iga and metro woolies around the corner, 10min walk to main streets with hundreds of restaurants.

Clothes machine didn't work, but the staff gave us the machines that were in the parking lot that I could use. Tv in bedroom didn't work. They said they were going to fix it, but didn't during our 6 night stay. Parking is very very tight, Got to be very careful to not hit a curb when going around and the space is tight where you park

Very large two bedroom apartment. The two bedrooms were separated by the living space which gave privacy. There was only one bathroom but it was big and housed the laundry. The building was in a brilliant location, across the street from Parliament train station and tram stop. Around the corner from China town and an easy walk to the Bourke Street mall.

It was incredibly windy the time we spent here and being on the 25th floor the whistling of the wind and the rattling of the windows was deafening. Some staff members required more training in customer service.

The location was great, walking distance to the tram line and walking distance to the city centre and Southbank. Convenience store is very close the same street and a supermarket nearby. We were on the 29th floor so we had great views. The living area had great day light with table, chairs and settee. The kitchen was well equipped. The bathroom had everything we needed.

The washing machine dispenser had water in it. It didn’t drain properly. So we never used it. The cupboard in which the machine was in had a strong food odour. Not sure where that was coming from, perhaps next door. It needs attention. The carpet was very worn needing replaced and also the spare duvet inner needs replaced. I’m just pointing this out otherwise the owners won’t be aware. We did enjoy our stay.

A lovely apartment. Modern and clean with everything we needed. Balcony and views were incredible. Elevator was swift. Car parking was efficient. Very handy to the Parliament Train Station. Good that the reception was open all hours. Good that an IGA food shop was next door and a parking space in front of it.

The bath tub - which had the shower in it - was quite high to step into. There were no towel rails in the bathroom. You need to apply to reception to give you a portable towel rack which I didn't know to do! Other complications not the fault of the Hotel were: The fire alarm went off at 1.30am - very disturbing and causing us to evacuate to the lobby . There was no fire, a drunk person had set off the alarm and was being interviewed by the police! The door keys - actually cards - both, did not work on our third evening when arriving back. Luckily the reception desk was open and were able to fix the cards.

Excellent room with superb view over city and Spring Street to St Patricks Cathedral and Dandenongs with glimpses of sea, which I guess was Port Philip. Feng Shui is brilliant, furnishings modern and comfortable, bed super good, kitchen useful with good bench space. Lifts have been replaced and are now fast and wait times even on upper floors are now less than two minutes. Parking lots are worth reserving and work well. Wifi is good and easy to use. Staff are very pleasant and helpful. Nice little supermarket next door which seems to stock literally everything.

Microwave was broken when I arrived and needed to be replaced which happened the next morning. I ordered full housekeeping as I had to go out a lot, and it was fairly basic. I needed to remind them to make the bed for example. I have an injured lower back and pay extra for this service. However, reception staff were apologetic and helped get it done immediately on each occasion, so all in all I still had a great stay at a really nice hotel.

2 bedroom apartment - extremely spacious and comfortable for a long stay. Was a close walk to shopping, venues, attractions.

Lift had several issues whilst we stayed which made for long waits at times. At one point there was only one lift working and was hotel was fully booked. Our room key needed to be reset almost everyday while we were there, which meant we had to catch the lift (which had issues) back down to reception getting in late at night with kids this was inconvenient. We stayed for 9 nights (husband checked in a day earlier than us) - only had our sheets changed on the last day - our kids beds weren’t changed at all. Had to ask for fresh towels. These downsides were definitely did not outshine our stay, just giving constructive feedback.