We had a wonderful stay at this hotel with our kids. The rooms were clean, spacious, and equipped with everything we needed. Daily housekeeping was excellent. The view of the mountains from the rooms was absolutely breathtaking. Breakfast, prepared by the hotel owners, was truly amazing—every product was fresh and delicious. The owners were incredibly welcoming and hospitable, making us feel right at home. The hotel’s location is perfect: just a 10-minute walk to the Penkenbahn lift and only a 3-minute walk to the town center with all the cafes, restaurants, shops, and supermarkets. The value for money is outstanding. We will definitely be coming back!

My room, albeit small as it was a single room, was spotlessly clean and beautiful. The whole hotel was spotlessly clean and so tastefully decorated. It is a beautiful place to stay. The breakfast every morning was delicious, with a huge choice of cereals, fresh fruit, meats, cheeses, breads, croissants and I was offered egg and bacon as well! The ladies, Elizabeth and her staff, were so friendly and helpful. Nothing was too much trouble. Every time I walked in I was met with a gorgeous smell of candles and a lovely homely feeling. It is one of the nicest hotels I have ever stayed in and I would highly recommend it to anyone.

I would have liked a kettle in my room but when I mentioned it to Elizabeth she said I could make myself cups of tea in the dining room whenever I liked up to 10pm. So a kettle was not needed.

We previously visited Mayrhofen and the beautiful Hotel, Glockenstuhl way back in 2011 when we indulged in some very novice skiiing! We'd had a lovely experience but regretfully hadn't had chance to go back in the interim, so this was something we were really looking forward to and certainly didn't disappoint. This is a beautiful family run hotel with a thoroughly welcoming and relaxing vibe. Proprietor Elizabeth (and her super helpful sister Margaret) ensured we had a lovely apartment lounge/bedroom/mini kitchen setup with en suite bathroom and loo. View over the alps from our room was breathtaking. Atmosphere was invariably relaxed and welcoming and facilities were first rate. There's an amazing wellness centre located in the basement with an elevator allowing you to go straight from your floor to the basement and discreetly enter. We were there every evening and our skin is now like velvet! Breakfast offered a wide range of fruits, breads, eggs, bacon and various meats plus fruit juices, tea and coffee. We were stuffed until teatime!

Leaving! We could have stayed for a month! Highly recommended.

First of all, I have been coming to this resort for 20 years and I have stayed in many hotels/guest houses. This is my favourite by far. It felt like I was staying with my family. The ladies who run this hotel are amazing. They are attentive, friendly, caring and super helpful. Breakfast was delicious, it had everything we needed, in a cute dining room with alpine and garden views. A great start to the day. The rooms were very clean and comfortable with the traditional modern Austrian theme. The house keepers were great. The location is perfect, a little walk to the lift with lots of restaurants and shops close by. Also the sauna area was awesome. I can’t explain how amazing our stay was. It felt like I was staying at my aunties house.

Nothing!

I stayed here with my family for a week, we had an amazing time! The hotel is very clean and the rooms are beautiful, new and you can tell renovations have been done recently. Breakfast was very tasty with lots of options. The host Simone is super helpful and kind, anything we asked she was immediately there to help. The location is great for skiing, the ski bus stop is outside the hotel but you could also walk to the main gondola station- about 10 minutes. As a bonus, there is a beautiful sauna and steam room area downstairs. Very relaxing and nice after skiing all day. Couldn’t recommend this hotel more.

The owners and staff were so welcoming and friendly, they were very helpful and genuinely wanted us to have the best time within Mayrhofen. We were greeted with schnapps and breakfast was delightful each day. The location was perfect as it was very close to the train station, right below the beautiful mountain and close to the chairlift for Penken. Facilities including wellness centre were great and the rooms were cleaned daily to a very high standard. We were also given goodbye gifts of chocolate and biscuits! Will be back for sure.

The rooms were slightly too hot and we didn’t know how to turn the heat down but that’s our own fault for not asking. Once we opened windows and door it was fine.

The staff - in particular, Elizabeth - couldn't have been more welcoming and friendly. She gave as all a welcome shot of schnapps on arrival and a jar of homemade jam on leaving, which was a lovely touch. They were happy to accommodate our early breakfast request for 7:30 and there was a lovely range of continental breakfast with delicious fresh fruit from the buffet plus the option to order hot bacon and eggs. It's a small family run hotel where clearly a lot of pride is taken in looking after guests. I only used the spa facilities once, but there were clean and in excellent condition. There was a useful room downstairs to store ski's with a drying rack to hang ski boots and wet gloves overnight. Right on the very edge of the town centre, so a very short walk for dinner, bars etc.

If I have to be critical.... I didn't like the pillows as they were a bit thin for me. That said, I'm sure Elizabeth would have given me thicker ones had I asked. Bedroom was a bit warm for sleeping but that was easily fixed by turning off the radiator and opening window. Not much of a view out of our balcony, but wasn't a problem as we were out skiing in the day anyway. Website advertised at 500 yards from Penkenbahn, but its more like 850 yards. Not a major issue but a slightly longer walk than what you'd want when wearing ski boots.

The hotel is located in a quiet but central location within easy walking distance the all of the local amenities. We were given a warm welcome by the owners on arrival and were provided with a room upgrade free of charge. The room was spacious and comfortable with amazing views of the surrounding mountains from the balcony. Breakfast was excellent. On our departure, we were given a pot of home made jam from our hosts, which was stunning by the way. Can't wait to return next year.

Very friendly and helpful staff, they will go the extra mile to make your stay as pleasant as possible. Very clean and spacious rooms which were recently redecorated, with a beautiful view from the balcony. Location is perfect, just outside the town center, so it is quiet at night. But all facilities, including ski lift and après ski at walking distance. Breakfast was very good, and loads of choice. Free parking in front of the door. Great Wellness/sauna area to relax after a day on the mountain.

Nothing really, staying here exceeded our expectations.

The host. What a charming lady. Warm, welcoming and made us feel at home. The room was fantastic with its own balcony, dining area and kitchenette. Pretty furnishings and spotlessly clean. Cared for gardens and dog friendly. Breakfast was served until 9.30am but dogs understandably are not allowed in the restaurant, but you can pick up things to eat and sit outside.

Extra pillows but we didn't ask, and I am sure that they would be supplied.