splendid view of the sölden heights. a fabulous hotel, with luxury services and facilities. The staff are attentive, available and offer a very high standard of service (in French). Splendid pool and spa with mountain views, excellent meals and breakfast. Excellent value for money for a hotel of this category (luxury). We had an excellent vacation, in a fabulous location with mountain activities close to the hotel. Translated with DeepL.com (free version)

nothing. everything was perfect

Everything

N/A

The staff was the nicest we have ever experienced. The receptionist was taking her time with us in the fireplace area as we got wine when hearing about our room. She also helped us find locations to visit in the area. The waiters were very service minded and kept an eye on our table the entire time. Especially a nice female waitor from northern Germany did an outstanding job. The breakfast and dinner were exceptional and with many delicious options. Of course, the mountain views were also some of the best things about the hotel, as you could gaze over the mountains from basically any room. The spa/wellness area was very relaxing and we really liked the many sauna options. The infinity pool was also great. Our room was huge, beautiful and very comfortable. There were also many parking options, and we enjoyed the Tesla destination charger for our car. In general, the hotel deserves 5 stars, as it is beautifully located, very nicely decorated, has the loveliest staff and is so relaxing as you can ever imagine. We look forward to come back very soon!

I cannot come upon any thing we did not like

Everything about this hotel is wonderful - from the service and staff, who are lovely and do everything they can to make your stay top-notch, to the food (which is excellent at breakfast, afternoon tea, and dinner), so the spa facilities. The location is great if you are skiing, as it is ski in/out. The views are unbeatable. I've been here twice now and will make a point of becoming a regular!

Overall our the stay was amazing and we are pretty sure we will come back! * We had a corner room in the newer wing of the hotel. The room was spacious with an unbelievable panoramic view. * The cleaning was regular and thorough. * Great food: buffet breakfast, a la carte dinner + very generous "snacks" for the lunch. * All the staff was super friendly, nice and helpful. * Spa area and the outdoor pool are the best. * Very close to the lift if you want to learn skiing, and even closer to the slope if you are already good at it.

There were a few minor flaws that did not affect the overall impression in any way: * It was a bit stuffy in the relaxation area (the one located at the lower level). * As the hotel is high on the mountainside, there was no area around it where we could walk.

The staff was amazing!

The view is amazing! Dinner is so great, every night there is a menu and you can choose what you want to eat. Breakfast is even better! In Buffet there’s everything you can imagine, there is an option to order eggs. And the wellnes area is like heaven!

It’s too warm in rooms and there’s no possibility to change the temperature.

the view is more than amazing, location as well - right to the ski slope. Polite and friendly stuff, clean room. Food (breakfast, lunch and dinner included in the price) delicious! you can find all kind of fruits/meals in the middle of the winter there.

Not all of the stuff on reception (and other as well) know English well enough, so sometimes your hands and peace of paper required to explain something

First of all a great service from the whole staff. We had a flat tyre and as well Tesla or any one else could help us on a Sunday. But yes the Hotel did and went that extra mile to get us up and running again to make sure we could depart and safely arrive at home! For the rest a great service, great food and feeling really welcome! Thanks and see you next year!

Nothing all was fine

Everything. It was perfect.

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