If you want to stay in the hip neighborhood of Vienna, this is the place for you. Second hand shops, photography exhibits and street art are just steps away, as is a main shopping promenade. The tram is literally out the front door (so ask for a courtyard room if noise is an issue for you), and the metro is 3 blocks away. The bed is quite comfortable and you get ample towels. The first offering of your mini bar is free of charge and comes with water, sparkling juice and a beer. Tea and coffee are available 24/7. On the second floor there's a sitting area with easy chairs if you want to read outside of your room/bed. The staff is eager to help and they'll email you suggested restaurants and events. Go to the schnitzel place just up the street. It's mom and pop, with HUGE portions. One schnitzel late me three meals!

In order to tolerate the building's heat (it's quite warm, even with the radiator off), I needed the window open, so the trams are bothersome. There's no secondary lock on the door, so housekeeping got to see my tatas.

We thoroughly loved our stay at this wonderful boutique hotel. From the moment we arrived, Alex went over and above to make sure we had everything we needed. A big thank you to Alex who helped us recover our mobile phone which was left in the taxi on route to the airport. We couldn't have done it without you!! Our standard room was very spacious and comfortable and also included tea, coffee and a kettle. There were even some delicious biscuits on arrival in our room and the drinks in the fridge were free for us too!! The bathroom was very spacious too and the bed was super comfy!! A fabulous location right on the tram and bus lines. Cafes right outside plus supermarkets, bars and restaurants. We walked everywhere....to St Stephens Cathedral, the museums, the shopping malls etc.

The only drawback is there was a bit of noise from the trams and the curtains weren't blockout.

Perfect location, super friendly staff - especially when we arrived. They took the time to explain some information and gave recommendations for the city attractions and gave us a map. They always have some coffee and ice tea in the lobby. And each time we had a question they were very nice and helpful. The building itself is also historical and special.

Specious rooms, really nice and clean and in a minimalistic vintage style that I personally like very much, but there are certain areas that are a bit worn that need a little more maintenance or refreshing. One small thing - there was no towel hooks in the bathroom.

Family run hotel, very helpful with transport options,places to see, things to do and restaurant recommendations etc. Room comfortable, has fridge and tea and coffee making facilities. Wifi was good. Location excellent. Easy 15 min walk to Hofburg palace. Tram 49 stops outside the hotel and takes you to the ring road. Looks further away from the centre on a map but is easily walkable. Easy to get to from Westbahnhof train station. Would stay again.

If you’re a light sleeper be aware you can hear the trams at night. Didn’t bother us as not too loud.

One of my best booking on Booking.com experiences ever. Absolutely made our stay. A tiny very special hotel, with very special people working there who were truly caring about their guests. A cozy place with a lot of original decorations still there, at the same time rooms nicely renovated with a big comfortable shower which to me is very important. An elevator also makes life a lot more pleasant, especially when you arrive with luggage. The location is also very nice. About 15-20 minutes walk to the center with big fancy buildings part of Vienna, but in a much more pleasant district than that very center, with narrower streets, a lot of cozy cafes and restaurants and small art shops. Will recommend this place to my friends coming to Vienna. Thank you for all your care♥️

I'm trying to remember something but nothing comes to mind. Maybe the only thing might be the tram. The windows are wooden and the tram noise which can be heart a little might irritate someone who is a light sleeper

The hotel was cozy, the staff was very helpful, there was a personal touch in everything. In the room, when we arrived we found a very nice pack with bonbons and the drinks in the fridge were complimentary. There was daily cleaning in the room and change of beddings every other day. Breakfast was very carefully selected, everything was high quality. The location was also very nice, we would get to the city center on foot.

Nothing really, there is only one minor recommendation about having a second bin in the room.

The staff was exceptionally helpful and quick to respond to inquiries. We told Alex at front desk what we wanted to accomplish in our 24+ layover and he helped us come up with a plan to get as much done as possible. The hotel is in a lovely, old building with loads of history. Location, perfect. Within walking distance to major museums and around the corner from a classic Viennese coffee house. Next to a tram line and underground station. The rooms are simple and comfortable. Get the breakfast. Definitely worth the extra Euros. We can't wait to return.

Not that much can be done with the small bathrooms. We found it a little difficult to maneuver to/from the shower stall. Nonetheless, very nice water pressure.

A pleasant light vintage hotel with an excellent location and very friendly staff. The gentleman at the reception was extremely helpful, accommodating, and knew how to give us good recommendations for a stay in Vienna. I am a woman, as soon as he saw me coming, he helped me with my suitcase, he was very friendly. The room was more of a vintage style, with wallpaper, but very clean and comfortable, as was the bed. The location of the hotel is within walking distance of attractions - Mariahilfe strasse, Hofburg, parliament, Kunsthistorisches museum... The proximity of the tram line may bother weak sleepers with the window open, but we slept well and I consider the close transport connection (bus and tram) an advantage.

Had breakfast only one day, but it was amazing! Eggs cooked to order and everything else you would want for breakfast. Our room was large and comfortable, no complaints. The location at first seemed like it was a little farther out than expected, but once we got there and realized everywhere that we wanted to go was within a reasonable walk, the perception changed. We didn't use the tram but there are multiple tram stops right in front and one block away from the hotel. The location was great!

Nothing!

A beautiful family run boutique hotel with so much history and warmth. The staff were always very helpful and warm and made sure to accomodate any requests or questions we had. The location is great, the rooms are spacious and very clean and the breakfast provided a great start for the day. We traveled with our three year old daughter and they provided a cot in the room with very cute bedding and special cutlery for her at breakfast which was so nice of them.

Nothing really, but the tram stop could get a bit noisy so you just need to be prepared for that.