Location is fantastic, you can walk to the centre of the old city , it’s right beside the metro and over looking the canal. But we heard no traffic noise . Our King Room had a great view of St Stephen’s Cathedral. Bed was super comfy with quality pillows, linen and fluffy towels. Huge bath and walk in shower The view from Das Loft is stunning . At night Das Loft has fine dining and also a vibrant bar area where you can also eat. Great staff on reception …very very helpful. Great electrician who fixed the problem in our room immediately with professionalism and humour

Having to queue every morning to get into breakfast. A combination of hotel guests and people coming in for breakfast to enjoy the stunning views means there are a lot of people….however there was only one supervisor ( albeit lovely) on the desk who then showed guests to their tables….which made for a very slow and at times chaotic breakfast service… the staff are lovely and try to be helpful but there needs to be more of them and they need more proactive management and better communication between managers, servers and the kitchen.

Great location and views of the old city. Large rooms, decent breakfast. Above all, amazing service. We had drainage problem in the shower and sink, although it took them 2 days to fix they tried to compensate us.

Dark rooms TV is a bit far from the bed.

Modern luxury. The best views of the city you could have from a hotel room. It was worth every euro.

Almost everything.

The spa doesn’t open until after checkout. I’ve had this a couple of times in my life, but find it utterly bizarre. Unless it’s a ski hotel, where people go to the spa late afternoon, every other time you’d have a swim before / after breakfast. The spa was one of the reasons for booking it. I’m sure it says the opening hours in the booking, but it’s fair to assume it would be open when most people would use it.

One of the best hotel experiences I've ever had! From the moment we arrived to the moment we left, everything was absolutely perfect. It was my birthday, and the staff went out of their way to make it special. They upgraded our room to a larger one, and the views were simply stunning. On my birthday, they surprised me with a cake! The lobby staff were incredibly friendly and helpful. They assisted with everything we needed, provided free water and coffee, handled our luggage, and quickly replaced my lost room card without any hassle. Breakfast was phenomenal. The selection was vast, the service was top-notch, and the food was delicious. There were plenty of options for vegans and vegetarians, which is rare in most hotels. Room service was impeccable as well. We were sad to leave, but we're already looking forward to coming back very soon. This hotel has definitely earned our loyalty!

Everything was perfect

Breakfast was very good. Rooms were very clean. Mini-fridge gets daily refilled with water, juices and snacks and it's free. Staff is very nice and willing to help. Location is just the best. Room windows are unique and the view is amazing. Noise isolation is very good.

Daily room cleaning was not in a set hour, sometimes they came during breakfast and sometimes they didn't arrive the entire day. We kept getting just 2 towels although we were 3 guests and although we asked more than twice at the reception to give us 3 towels. We had to ask for a 3rd towel daily. Some days we got dirty towels (one day even with with blood) which was repulsive. The toilet is not in the same room as the shower and you could hear the water flushing loudly anywhere in the room. The floor is very slippery if getting wet. You could hear other tenants closing their windows. The loft restaurant is stupidly expensive.

Situated in a prime location, this hotel seamlessly blends modern design with practical functionality. The rooms are elegantly styled, with attention to detail that balances refined aesthetics and everyday comfort. Every space is crafted to enhance the guest experience, featuring state-of-the-art amenities in an inviting atmosphere. With quick access to major attractions and excellent transport options, this hotel is the ideal choice for travelers who value both style and efficiency in a remarkable setting

Das LOFT is the best thing about the hotel. Breakfasts have decent variety and a great view from the 18th floor of the whole city centre. The room was clean.

The bed wasn't comfortable, it had a tilt. During night time room lighting simply wasn't strong enough to have a bright room. Our room must have had an issue with the current because some of the lights did not work if turned on at the same time. Furniture is showing signs of tear, some of the drawers were sticky at the edges. Air conditioning controller felt like it did not work at all.

Cleanliness, comfortable bed, room design, free drinks and snacks in mini bar(water, juces), hotel location, view from the window, wonderful dinner, exquisite cuisine in the restaurant The Loft on the 18th floor with a fantastic sunset and view of the city, friendly and very polite staff, we checked in earlier, since we arrived on an early flight, it was very nice and a big plus for the hotel

There is nothing special to say, I liked everything, the only thing missing in the bathroom is hooks to hang a robe and towels

Such a beautiful room with an even better view! The loveliest staff and perfect location. We arrived a few hours before check in and so we asked if we could use the spa facilities which the staff kindly let us do. After about an hour in the spa our room was ready. The room was gorgeous and very clean with lots of little extra touches such as toothbrushes, vanity kits, slippers, robes, bath salts and a nespresso machine. We were celebrating our anniversary and the staff decorated the room and brought us delicious cheesecake. They also have a pillow service and we ordered two more pillows and a sleep kit which came with bath salts, hand foot and body moisturizers, a lavender bag, sleep masks, ear plugs and more, it was truly luxurious and they delivered it within minutes. I fell ill the first night and stayed in bed watching tv which had a really good amount of english channels, I also was able to cast my phone to the tv. The staff let us check out an hour late the next day due to me being ill and allowed my husband to use the spa facilities after check out. We also left our bags for the day while we went out. This hotel is wonderful and made even better by its caring and thoughtful staff! We cannot wait to come back.

Nothing! It was perfect!