Great location in Central city with great view from our upper floor. Superb communication informing us by text/email of each step. Very clean and spacious for the four of us. Kitchen was well-equipped to cook simple meals or make tea/coffee. WC separate from.shower room is big benefit. This is not luxury, but super value for experienced travelers. Plus owners offer similar rentals in other cites we want to visit.

A few items needed repair or attention (but none of these detracted from our enjoyment) - WiFi for our apt had no data but we connected to Wlan of another Smartflats room ok - TV set works as a 2nd PC monitor but lacked a feed to satellite or cable shows.(We don't watch TV anyway)

the location is PERFECT! The apartment has all one need. But lacks some finishing touches.

It's a lot of steps to walk up. For older guests this is not good. I personally bought lots of goods and had to walk 5 stairs down with total 80 kilos.. So, this should be mentioned when advertised .. but this was the only bad thing.. the rest was super, and still gets 8 points from me.

We really enjoyed our stay here.The apartment does have flaws(TV doesn't work,no rack in dishwasher)but for the location & price we were really happy with it.Communication with smartflats staff was good and they answered promptly.Beds were comfortable,apartment was clean

TV doesn't work No rack in dishwasher Up lots of stairs but to be expected in an old city But we were happy with it all as we just used the apartment as a base

It’s very good location, close in center city

It’s at 3rd floor, without life, no parking. bad luck for us neighbors was very noisy at midnight

The location, and the apartment was amazing

Internet and TV wasn't working. There were no door locks in the bathroom

Location was excellent.

Lots of steps to get to the appartement.

the location

1. TV remote could not be found. 2. Internet was not working and tech support was terrible 3. Nobody mentioned that the apartment was on 4th flor (92 steps through very narrow hallway, very inpracticle when carrying the luggage) 4. A terrace is actually emergency escape stairs 5. The apartment looks nothing like the one shown in pictures

There was construction being done in the building of our apartment. Lots of dust in the hallways and drilling early Saturday morning. The bathroom curtain was torn and the toilet didn't have a lock. Location was good though.

The apartment was spacious and clean. The bed was very comfortable. The location of the apartment was great; near public transit and tourist attractions. Lots of shopping opportunities nearby and great restaurants as well.

There was no wifi in the apartment despite it being listed as an amenity. The TV was not functional and the "customer service line" ghosted me after 2 days of my reporting these issues and we went back and forth with no resolution. Also the location of the apartment in the building is extremely inconvenient. To get to the apartment you enter through this very non-descript door and go up several stairways (in the dark if its after the closing time of the NIKE store downstairs) and walk through what is basically the backrooms of the NIKE store situated on the 1st floor. There are signs of a dumbwaiter system that is suppose to make it easier for you to bring luggage to the upper floors but it doesn't work. And if you get the apartment on the top floor (5th floor) you will wish you packed SUPER light cause navigating 5 flights of stairs in the dark is not fun. So either already have movies/shows downloaded to your devices or bring a book; or like me spend most of your nights out drinking to pass the time.

Great location

Hair dryer not working. The mattress is very uncomfortable because of the springs. Construction work was being carried out in the apartment just below us and it started at 7:30 every day. There was small insects in the apartment. Water flowing from the shower cabin flows into the apartment below. Since the dishwasher did not have a basket, we had to wash the dishes by hand. Even though we reported the problem, it was not resolved for 5 days.