Spacious room , nice breakfast, spa facillities, available bathrobes and slippers in the room. The shuttle bus that drives you to the gondolas is very convenient.

Please bear in mind that the room's kitchen has no appliances at all. So if you are a family with small kids and you wish to boil an egg or warm some milk, please consider that there isnt any cookpot to do so.There is nothing you can do with the kitchen provided but to boil some water with the kettle. Also the sofa bed is not convinient at all. The mattress is very thin and the sofa is too noisy. I think the sofa bed is only suitable for kids under 12years old. There is no children's pool. The pool's depth starts at 127cm. Families with younger children take floaties with you.

Roomy apartments, good heaters, good food (though not too varied), location. Rather good gym, sauna and large and good ventilated pool.

1. Underground parking is available, but the area kooks like a material warehouse... plus seems to have remained as work in progress... no finishings whatsoever. 2. The bed linen were clean but seem old 3. Billiard and football tables were not really funtioning, but the staff was helping kinds ro restart them when coins were stolen by the machine :-) 3. No smart TV but good quality of cable transmission ... some channels were at least in EN 3. Despite electric stove and cooker, not at least a pan or skillet. Otherwise, table forks and spoons, plus one knife, were there

spacious room with a small kitchen and a big balcony; nice view on the mountains; fantastic indoor swimming pool

the receptionist didn't know anything about public transport or hiking paths; I prefer a dining table to a bar with barstools; the breakfast was OK, but due to the limited number of guests there was no buffet breakfast; quite absurd that you have to pay extra for kitchenware as pots and pans (50 lev); quite far from a small supermarket that was open (a lot of shops were closed); loud barking dogs at night (but the hotel is of course not responsible for this).

Very nice hotel with close access to the ski resort. You can take one of the 5 shuttles to gondola in the morning and the other 5 back to hotel in the afternoon. Or, by car, if you are an early bird, you can have quick access to parking places close to gondola terminal on top. You can walk in the evening for 10 min to the restaurants area. The hotel has a nice and big pool with jacuzzi and 2 saunas, a bar with some pool tables, and fitness room. It has a a very good restaurant, with diverse breakfast. Also you can take the the dinner either with menu order or with buffet and you have the same diversity. Unfortunately my wife twisted her knee, but the whole hotel staff helped her in a way or another. From a walking support pole to help her to get breakfast when she came to restaurant after we left to slopes.

Nothing, everything was very nice.

perfect hotel

if you want to cook something in apartment, they will charge you for dishes.

St George Palace was such a welcome stay after a long day on the slopes. Rooms are huge, and come equipped with most of the essentials. Also, the hotel has a pool, sauna, and everything you need to relax. Also, renting skis and equipment here is an absolute breeze. Nicky at the ski shop is so passionate and knowledgeable, and we even managed to change our bindings and sharpen ski edges as the week went on. It is abit of a walk from the slopes but still manageable at 15 minutes or so. Very happy we chose this hotel!

Hotel comes with a kitchen but no pots or pans.

-It is not completely a Hotel, it is apartments complexes that’s why keep your expectations of service low.(that’s why I can’t complain about service) -Apartments are new, clean and modern. -The swimming pool, lobby and other common spaces are nices. -The parking is free and good enough. -Despite of it is same every day, the breakfast was good. -Stuff was kind for Bulgaria.

-The only minus for me was dinner. It could be in bigger booth area more options of food. If I knew I would rather buy room and breakfast.

The rooms are spacious, the staff is friendly and patient. We had to check in at 15 pm but our room was ready when we arrived at 13 pm so the staff was kind enough to check us in two hours before the official schedule. The pool is spacious and was empty nearly all the time. The SPA area is clean and spacious. The restaurant is neat and the food is excellent. I mostly like the rooms, which are great and spacious and the location which is peaceful.

The Spa and pool were great and well-maintained. The water in the pool was warm enough. It would have been nice if the Spa and pool area worked 1h more until 21:00, giving more flexibility with the dinner planning. The staff was very friendly and helpful. Quiet.

There was too much chlorine in the Jacuzzi. The rooms/apartments could be better maintained. In our bathroom, the towel holder was not properly installed and would fall. The soap holder in the shower was broken. All the faucets are terrible, it is very difficult to adjust the "right" temperature. They are very counterintuitive and do not necessarily look better than a simple faucet. These are small things but they add up to the whole experience.

I loved the rooms and the spa

I didn’t like to pay extra to use the kitchen in our room, I think this should have been included in the price