We loved it was very close to west Ed mall. It was clean and the staff were all friendly . Particularly one staff ( lady) at check in and then saw several times during the stay. She was absolutely a gem and friendly to even my fur babies . The breakfast was so good and lots of options for myself and my son who has celiac.

The only complaint was our pool time first night . There was ball tournament and the kids took over the pool which is fine except when myself and others were in we were whipped in face with hard balls. I did tell a staff member and he acknowledged it wasn’t good but didn’t do nothing about it. I then for my whole stay swam elsewhere as they were there the time of our stay. So that sucked as we particularly wanted to enjoy a pool .

There was ample parking. The front end staff was so incredibly friendly, like even text me a while later to ask if the room is okay. Was very helpful and smiley.

It had nothing to do with the property and everything to do with the guests. There were hockey team kids running up and down the hallways at all time and playing loud hockey mini stick games in the hallways and by the elevators. Absolutely zero respect.

Exceptional front desk ladies Lily and LJ greeted us with their beautiful smile and warm welcome. Swimming pool area is awesome water is warm in the big pool, my kids enjoyed the mushroom water falls design of the kids pool. Cleanliness of the room is ⭐️⭐️⭐️⭐️⭐️ I usually spot check our room when I go to hotels.

I am not aware that there is no microwave in our suite we call the front desk they said standard room don't have microwave which is a little bit disappointment and not expected. Overall our stay is excellent and looking forward to be back again.

Breakfast was always delicious. The variety is always a must for breakfast choices. Although I was looking for raisin and corn flakes choice, Cheerios was on too. Coffee always delicious and I love the idea of the side table with coffee, hot water and lemon water that we can have at any time.

I was looking for a mirror that I can look while I was fixing my hair in the back, sometimes hotels have extended arm mirror or some sort of mirror that adjusts to see back of your head.

Hampton Inns never disappoint! I love them and chose them wherever I can. Rooms are always fresh and clean. Beds and pillows and comforters super comfy! Really the cleanliness is all I care about when choosing a room, but they also offer 24hr coffee/tea station which is lovely, no need to dirty single use coffee machine in room just pop down to lobby for a fresh and good coffee any time. Location is good, a short easy maybe 5 min drive to west ed mall. Walmart and other stores/restaurants available right across the road.

The barn door on bathroom was a new experience to me. Does not give full privacy and with no fan in bathroom the whole situation could go badly lol Thankfully the hubby did not join on this trip, just me and the girls so it wasn't an issue this trip but would be only thing I might double thing about if staying at this location again.

This hotel was outstanding. Extremely clean, comfortable & great pillows!! Cora, at the front desk, was amazing. Cora was nice to talk to & and really helpful. I couldn't have asked for anything else at the breakfast buffet. It was delicious 😋

Nothing.

very well maintained. big rooms. late pool access. friendly staff. any issues, they fixed immediately. the continental breakfast was full of variety and very clean. the hotel staff were very attentive and kept the trays full.

the tiny garbages in the rooms. seems silly, but the garbages (one bathroom, one main area) were not big enough to hold much of anything. a simple call to the front desk and they were their instantly to dump, but inconvenient. The bed was also awkward to sleep on, I actually had to sleep on the opposite end of the headboard as the mattress was tilted

Personal in hotel was perfect. Breakfast was good enough for this money. The location of the hotel is not bad.

Booking.com made reservation 1 bedroom room for 3 adult people. They did not contact me to update it and rejected to make a rebate for my inconvenient.

Great location near West Ed and main arteries. Breakfast was ample and the hot items changed daily. Gym was very well equipped. Front desk and kitchen staff were terrific.

The sliding door to the bathroom didn’t close properly and let in sound and light from one room to the other.

The property was clean, the staff was super friendly and attentive, and the room was comfortable and quite nice for the price. You couldn’t ask for more helpful and attentive staff.

I don’t have a single complaint.