The outdoor pool Lovely room

The room required some maintenance which disappointing The first night there was young adults being extremely loud at the pool until after 11:00 at night. I understand that quiet time started at 11:00 and I wouldn’t have an issue with an average amount of noise because the pool was open but this was loud music, screaming and yelling, swearing, etc. we waited until after 11:00 and when staff didn’t address the issue my cousin went down and spoke to them about the fact that we had small children trying to sleep. We were disappointed that staff didn’t deal with the issue considering there were a lot of families staying at the property.

We love the large, outdoor, salt water pool, and the hot tub. The area is generally peaceful, although they were still finishing the work on the new roadway going along the new buildings while we were there. The apartment we had was very spacious, with a fully stocked kitchen, made cooking easy.

The bed wasn't bad, but a little too soft for my husband.

The townhouse is stunning, immaculate and furnished with everything needed.

Access to beach was awful. Trying to climb from the path down to the beach over a log like construction was pretty scary for two seventy year olds with knee issues. We accessed a different property to make our return.

Bed was very comfortable. The kitchen set up was perfect. Everything I needed was at hand. Great to have air conditioning as the room was quite warm. Staff was friendly. Received a warm welcome that was very appreciated. Really enjoyed my stay.

The apartment was roomy and well equipped with everything we needed for a very pleasant stay. The grounds are nicely landscaped and well maintained. The staff at the front desk and the general manager were really accommodating with our requests.

The pool is surrounded by trees, which is quite nice. The only issue with that is that the pool could be cleaned more often of fallen leaves and pine needles. The beach access from the hotel can be improved. Maybe a couple of stairs can be built to facilitate easy access to the beach.

Love the pool and surroundings. Beds are very comfortable. Our only complaint this year was we did not have a balcony space to eat breakfast outside on the sunny days... Our unit was overall quite dark.

The unit was too dark, the only window was to a shared path with many other units. Hard to do makeup in the bathroom as the lighting was so low.

Excellent resort and exceptional service. Rooms are above expectations. We stayed in a one bedroom suite and also had a studio for our grown up kids. It was a special occasion as we were celebrating my wife's 50th birthday. We were assigned rooms next to each other for convenience. Warren from guest services was very polite, helpful and provided excellent customer service. My wife found the one bedroom suite absolutely amazing and luved it. The only other hotels/resorts that came close to it was the one we stayed at Gold Coast in Australia and another one in Dubai. Monique and Lisa from guest services were very courteous and provided excellent customer service during our stay. Will definitely come back again soon.

The fitness center could have some more equipment including free weights. Being very health conscious we found it could improve with some more equipment

The landscaping behind the unit was beautiful and the perfect place to enjoy morning coffee and afternoon wine. There was a comfortable little table and 4 chairs on the patio, as well as a super comfortable hanging egg chair. I could have spent all day there!

There was some (not unreasonable) noise from the construction. It didn’t bother me in the least, but I suppose some might find it annoying. It would not dissuade me from re-booking whatsoever.

Excellent Service by Staff.

We had to wait until after Cherck-in time to be alloweed access to our room. We arrived an hour before checking but had to ask to be checked in at 10 after check in time.

Outdoor facilities such as heated pool, spa and fire pit area. Room had all we needed. Small kitchenette always handy.

No on site cafe/restaurant . Very quiet the night we stayed ...maybe some piped music throughout hallways ?