We had the absolute best stay right from the second we spotted the building. We were helped inside by one of the front desk workers, he didn't hesitate to help us immediately. We were arriving very early and they were eagerly waiting to check us in and even offer us an upgrade because of our special circumstances. The room was amazing, the cleanest hotel we've been in. The room had absolutely everything you could imagine, the kitchen was stocked with everything you'd need, even a pie plate!! It was the cutest place and so welcoming. We have no complaints, the location was amazing, right near brekka bakery which is open 24 hours, I highly recommend going there for late night treat hauls then store it in your hotel rooms big fridge!!! Seriously this place was the greatest, it felt straight out of gilmore girls, It definitely gave off stars hollow vibes (iykyk) but with all the bright lights and fast pace of vancouver right outside the door. We felt so at home inside our little apartment style layout. The staff were amazing. This place was amazing. We only stayed 3 nights but it was the most memorable time. The hotel even offers a roof top patio that is totally covered over head so you can sit out and enjoy the rain, or any kind of beautiful weather. You'll be surrounded by plants that are so well taken care of. You can bbq, or just sit and enjoy some company. Being up there and enjoying the view was definitely a highlight. We usually stay at the sandman on davies when we come, and yes the view they offer is amazing, but no service they've offered will ever top the service offered at the time square hotel. This hotel is friendly, welcoming, and they just really care and they go above and beyond to show it. Also again, I want to highlight how clean it was, there will be no worries for you if you stay at this hotel. ALSO, THE BEDS WERE SO COMFORTABLE, EVEN THE SOFABED WAS GREAT!!! Highly highly highlyyyyy recommend

I only stayed 3 days!!! THAT SUCKED. wish it could of been so much longer!!!

The hotel is located in a charming and quiet neighbourhood; plenty of great dining options nearby; close to Stanley Park, the Robson Street shopping area and of English Bay; the suite was extremely clean, comfortable and well appointed with a fireplace; staff were professional and efficient; overall, it felt like a very good complement to enjoy Vancouver like a local;

The location is a little off the main public transportation lines, so a little more complicated to get there from the airport…but it’s a very acceptable compromise considering all the other advantages offered by the hotel;

The location in terms of the area to explore was top-notch. I think it had one of the best laundry areas I have ever used in holiday accommodation - the dryer actually dried our clothes in a short period of time. The bed was very comfortable. The shower worked really well, once I’d managed to climb into the bath 😉

The location in terms of overlooking busy Denham Street was very noisy. It was lovely to have windows we could open, but sometimes the level of noise, especially at night, saw us leaving them closed. There was only one old noisy air-conditioner in the bedroom so at times the living area was very warm. The fan helped a bit. In fact we used the fan in the bedroom overnight when sleeping as it was quieter than the aircon and provided the movement of air that was ideal for sleeping soundly. As the shower is over the bath, it may be difficult for elderly folk to navigate.

Central location. Great size of room

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Location great. Nice coffee around the corner as we ventured in to Stanley park for a walk each day. Plenty of shops and food nearby on the Main Street, including a big supermarket over the road. We’re quite happy to walk so getting to anywhere in downtown Vancouver was really easy. Staff were lovely and accomodating to any of our needs, allowed us some extra time with checkout too. And the room was great, spacious, good cooking facilities. We had a nice couple of meals in, felt very homely

Hard to fault. Little bit of noise but expected for city apartment. We honestly had no trouble sleeping in the comfy beds

We stayed for 5 days in Dec. the location is great. The No. 5 bus to take u downtown is across the road. Starbucks & Safeway is next door & Stanley park & harbour is walking distance. The rooms are well appointed. We had 2 bedrooms which had a spacious living area & well equipped kitchen. 2nd bedroom a bit small. We arrived on an early flt from Australia 🇦🇺 & asked for early check in, which they were able to give. A real life saver 👏🏼👏🏼

. The only down side, is they are building a new building next door, which is very noisy! They start at 8am. It will be in progress for a long time. Ear plugs are provided to help with the noise.

Great location, very near Stanley Park. However, it is on Robson and our suite was at the front and was a little noisy in the evening but not too bad overnight (only reason we’re not scoring it 10). This said, we aren’t used to city noise and so this might not bother a lot of people. The apartment was well equipped and Safeway was just across the road so if you want to eat in it’s easy. The apartment was beautifully clean,spacious and comfortable. Staff were lovely, really helpful and happily organised an early taxi to the station the day we left. Lovely roof terrace with bbq’s for use in warmer weather.

Location for the noise, as mentioned, but maybe suites at the back are quieter?

Value for money! The locate was perfect. Directly outside, there is a Starbucks, a bakery and a Safeway (so convenient!). I could walk to the water in either direction - to English Bay or towards Coal Harbour and the Waterfront. Straight down Robson takes you to shopping/stores/art gallery/etc. But it's also far enough into the West End that you don't get the same traffic and noise that you do in other areas of downtown. The staff were very friendly and helpful. The suite was super clean and well-appointed. It has a washer and dryer, which would be helpful if you're staying for more than a few days. I would definitely book here again!

There was a bit of noise from construction going on nearby, but the hotel has no control over that of course.

The room was clean. We arrived almost 8 hours before check-in time due to our train arriving earlier than anticipated. The Hotel was very accommodating and we could quickly refresh ourselves before leaving for the Stanley Park.

There is construction going on near the hotel. That can be a big nuisance as there is constant noise around. Either they could have better windows or we had a bad timing. Also I wish their blinds were better quality and had thick curtains instead. It is difficult to sleep with so much light coming from outside buildings.

My stay was amazing! The position was perfect, located in a small village with plenty of shops, cafes and places to obtain groceries. Walking distance to Stanley Park and marina foreshore. I felt very safe and like I was able to live like a local. The apart.wnt was very well fitted out with everything I needed and some good views of the street. The staff were amazing and you could see they really cared with every interaction. Very disappointed I didn't stay longer.

Nothing! Everything was looked after. Staff even anticipated concern with street noise by offering earplugs (they weren't needed). A suggestion with next refurbishment is to install curtains in the bedroom to help with car lights coming through at night time (but wasn't a concern once asleep).