Large and clean rooms. The cleaning service was provided daily. Breakfast was very tasty with good options. It is very reasonably priced for its quality. I liked the fact that there were fountains for drinking water and ice makers. I would recommend it for visits to Saint John.

Perhaps a restaurant on site would be great. Even if there are quite a few restaurants nearby, their quality was not great. It would be nice to have the option to dine in the room, but overall, this is not classified as an issue.

AMAZING breakfast! Very helpful front counter staff, and I liked the book of menus they had for helping choose dinner location. Incredible view (though we did have the best room in the hotel). Lots of parking. I liked that pillows were labeled as firm or soft. Lots of USB plugs.

Helpful details were posted around the hotel, but I often noticed too late, such as breakfast overflow seating and how to let staff know we didn't need cleaning on a multi day stay. I wish there was space in the breakfast area for a large family (all tables for 2 or 4, except one tall table). I found the cleaning staff started super early, which made us feel a bit pressured to get out quickly (though they were always polite). It was difficult to get out of the pool area from the dry off space without getting wet again, maybe put the towels closer to the door?

The hotel is clean. The room is very spacious and good equipped. The beds and bedding are fantastic! The breakfast is great.

Location is not very attractive. The very unpleasant moment was that one minute after our check out I remembered that I forgot one pair of pants in the room. I run back to reception and the concierge reactivated my card. When i got to my 6th floor the card didn’t work. There was a cleaning lady nearby who saw us leaving. But when I begged her to open me the door she refused to help. So I needed to go back to reception and ask for help. Finally with all this turmoil we lost 15 minutes and it left me with very unpleasant feelings about our stay. It was unfriendly incident.

Clean, large rooms, very nice evening staff - had our room keys already before we arrived. Good showers and plenty of hot water! Large room with frig and microwave.

Rooms on street side were a little noisy - apparently there are a few “muscle” cars around in the city. Not too bad - just every once in a while late at night.

The staff is great. Very friendly. John and Anthony at the front desk are amazing and helpful. Tanya the room maid was extremely friendly and kind. The staff at breakfast too were great. People make the difference in this hotel. I was there with my 5 kids and they all say they love the hotel because people are friendly there.

The TV in the rooms need to be upgraded to more modern ones.

I loved the pool, its depth, comfortable and a large pool. A large and depth of a pool is important to me. The clean and odour free of the room. Plus, I love the hours of the pool. I was very happy that there were enough towels. I just wish the towels were larger.

I wish that the habour side to be less money. It would be nice if my IHG membership and/or CAA membership would give memers an upgrade to a suite and/or haour front room. Plus, a better discount with a CAA membership.

The breakfast was nice and simple, exceptionally clean and organized. Food was re filled as it ran out, so the staff are very keen and helpful.

Main parking area was limited. So the first night had to park my car out in the back. Which had lots of room,just not sure how secure it is back there. I will say the staff still do their best to fit as many vehicles in the main front lot as possible.

Great breakfast. We stayed two nights and there were different choices each morning. Loved the closeness to the walking path taking us to the downtown. We had a fire alarm one evening. The staff at the front desk was superb at ensuring everyone was out of the building promptly and kept us all updated. In the end it was a false alarm but we appreciated the calmness of the staff.

Very welcoming front staff. Room was comfortable, ample space, very comfortable mattress. The continental breakfast was great! Much better than most continental breakfasts we've had with many options, warm and cold. Ample parking.

The room doors slam, which can be rather noisy at times.

Holiday Inn trains its staff very well and I congratulate them on that....best reception staff that I have ever ever encountered. The room was great, clean ,comfortable..very impressed. I would stay here again. Great breakfast also. Wonderful place( none of my family or friends work here).

Single ply.