The room was spotless, comfortable and clean. The car park was good and secure (a little bit tight though for a big car). Staff were excellent and allowed early check in.

Sadly during our stay lots of work was being carried out and some facilities like the pool were closed which was not disclosed at check in or ahead of arrival and no compensation or partial refund was offered. Other than that, an excellent stay in a beautiful location.

The location was great. The room was spacious. Easy access to cabriolet and the village. I like the underground parking although it's quite pricy - $22 per day.

The bed was too soft and lack of enough support. The navigation in the parking lot was a bit confusing at the beginning. One of the elevator was broken during the last a couple of days during our stay. So I used the stairs on my checkout day hoping to skip the elevator waiting line. When I tried to go from the main parking to the RC level, I ended up in a few wrong places and had to run up and downs multiple times to eventually arrived at the front desk.

Excellent location. Right next to the free gondola which takes you to the upper village where you have all the activities and restaurants.

There are two buildings set apart by the Gondola and the street next to it. Google maps leaves you at the Gondola spot and it took some time to find the building which had the reception. Some signs would help.

The hotel is beautiful, the room (we got a free upgrade to a studio), and the location are fantastic. However, nothing matches their hospitality, especially two staff, Chantal (who upgraded our room) and Doris. Especially Doris was outstanding, not only she helped us decide which trail might be best but also she guided us to the added facilities (such as shower, it was raining crazy and we completed Grand Brule (although Doris warned us against doing it during the rain)) even after checking out. Thank you Doris Harnandez, without your support and guidance our trip back to Montreal would have been miserable.

The location could not be better: it's right in the village, close to shops, restaurants, and telesiege. The staff were kind and welcoming. The room was clean.

There are no specific facilities. Parking was available in early October but is small and probably challenging in high season.

The room was very nice, clean and comfortable. I loved the layout. Plenty of clothing storage. We appreciated that we could remain parked a while longer after checkout.

The mattress and pillows were not comfortable for myself and my husband. The room could have been a notch cooler for sleeping hours.

We were greeted every time when we went by the front desk with a Bonjour and a smile. The kitchen was clean and well stocked with utensils ,glass ware , plates and more. Beds were comfy. We were at the base of the Village , looking toward the lake with mountains in the background. Pretty view but better when the sun came out. Went out in the evening for dinner. Variety is there but like all places after Covid more restaurants closed . The restaurants we went to were good.

Bring your own groceries. Very expensive at the local little market.

It's at the beginning of the village, right beside the Lift to the top of the village, right beside starbucks which is great (when it opens again) The facility is nice, nice pool, great hot tub, parking is not tight, bikes racks are available. Staff was extremely nice and extremely helpful. It's like they want you to ask them for things The kitchen was equipped, which was very handy since we were staying for a longer period of time We are very happy with the stay

The beds can be more comfortable

Location is great, very convenient

We arrived by car, almost impossible to figure out where to go initially, had to ask multiple people how to find the entrance to the hotel. Hotel needs better instructions on directions to reception, a map, a sketch - something, anything! Especially if you arrive in the evening - good luck to you. After the initial learning curve it becomes easy to navigate, but NOT when you just arrived.

The hotel is located at the bottom of the hill which made it more quiet. The room was clean and comfortable. The kitchenette was a nice bonus!

I prefer a big comfy comforter on the bed. Not just sheets. The Murphy bed was a bit unexpected, big gap from wall that pillows kept falling into.