Great breakfast (even though it's a small walk from the hotel the restaurant is amazing), great service people were pleasant and went above and beyond to solve our needs. The room has a good size and the location was quite amazing the neighborhood is awesome!

Only small things, pool was closed at 7-8pm (when we still had sun an could enjoy the sunset), gym was a little too bureaucratic to get inside, there was a wifi issue one day (but was worked on by hotel staff). Slightly overpriced IMO.

the view to the andes from the room is remarkable. I loved the big windows, and I'd have tea in the morning looking at the mountains... my 7yo loved it as well. The location is great as well. The breakfast is packed, mostly because the restaurant is small, but it has good quality items.

it'd be better to have a drain stopper to enjoy the bathtub.

The staff was extremely helpful, polite and friendly. The room that was allocated to me initially had some pluming issues and I got immediately upgraded to a very spacious suite. The place was clean, quiet and comfortable.

The place could use some improvements. It is evident that it was once a luxurious hotel, however it seems that no upgrades have been made for a while or that the place is not properly maintained (pluming and TV issues in initial room, flood in storage room).

The staff was very nice and helpful. The rooms were very clean and the location is amazing - . Breakfast was perfect. The room has a small kitchen which made ordering food and using utensils much easier. The bathroom was of good size with a tub. There are things to upgrade and do better next time, but I'll surely return again.

They didn't take the trash out before we arrived at the room. Plates and other utensils weren't updated for 3 guests, so we had only 2 of some things. The shower only had a strong flow available which made showers unpleasant.

Great location, comfortable room, clean, enough space for longer stays, friendly staff, I loved our morning hikes to the breakfast block in the green beautiful neighbourhood. rooftop pool was good and breakfast was okay, liked their baked goods, fresh fruits and cheeses.

Getting in and out of the bathtub was a little bit tricky for me, I am a fit person but short and had to hold on to the bathtub’s handle to support myself and avoid slipping. The half door glass was annoying .

Very nice and cozy hotel. Well located in a quiet residential zone. The room was good and big. Breakfast was very completed. It is located out of the building

The bathroom was very uncomfortable and the internet so bad.

Very central in Las Condes, reasonably priced, good breakfast, and reliable parking.

WiFi was inexistent in our room, in a business hotel in 2024 this is unacceptable.

Extraordinary staff, beautiful efficiency, walking to metro/subway, shops, free parking.

Not great that breakfast is at 2 minutes walk, at Sister hotel, but it is really marginal problem in comparison with what is good

Incredibly helpful staff, very clean and comfortable room

Some fixtures loose in the bathroom but was still functional

Nice location

Seems to need a renovation. swimming pool is just a tick in the box. It’s not functional or comfortable to be there.