Facilities and hotel room was great! Located opposite McDonalds and has a 7-11 store within the hotel.

Quite a distance from the nearest metro station, which was about a 15-20mins walk. Hotel was doing some sort of maintenance on my last night with no aircon or hot water between 0100h-0500h. Even though we were informed via a note placed on our beds a few days before, we were not informed about it during check in. We had to request for a change of room and had to go through the hassle of checking out of our room and into a new room that was not impacted. Can’t imagine staying in an enclosed room with no aircon or fan for a night…

I booked this accommodation because it had a washing machine and looked reasonably clean from the photos. The lobby of the hotel is extremely grand and the room itself was up to standard whilst not 'grand' compared to the lobby. Every time we walked back into the room, i could smell a slight disinfectant smell and think they used this to mop the floors which was great to know.

I stayed in 4 other accommodations during my trip and every location was going green, providing big refillable bottles of body wash, shampoo etc. This was the only accommodation that still provided the mini travel containers which we had to ask for extras almost every single day. For a hotel lobby as grand and new as it was, the room cabinetry felt quite dated (still clean and functional) but just dated.

The property is very well located. We booked a double bedroom type of apartment and for Hong Kong people it might be bigger than their own flat!

The staff at reception is short in English. It would be good to level up the English level to help poor non Chinese speaking tourist to get around and book restaurants on our behalf while explaining some diet requirements such as being pescatarian. The cleaning staff even not speaking English and which we can perfectly understand here were super duper nice. Could manage to experience it by their greeting and large smiles 😍

The central park and metro stations are all nearby with 10 min walk. There is a direct metro line to the airport. Helpful staff, tasty and fresh breakfast with many options and they are changing daily. We had a Canton Tower view room and the room was very spacious. It was a good value for the price considering the location.

The carpet was stained, I’m not talking about small spots but rather stripes of stain that you can feel them with your shoes on.

This hotel is fantastic! So clean, the room was huge and bathroom was amazing. Buffet breakfast was so good, so many options and there were different things every day. The bed was huge and comfy!

The staff we encountered on Day 1 didn't speak much English but that was totally fine and we managed to work it out! Everyone was still so lovely and.helpful. Pool was closed because of the weather even though it was sunny and hot.

The room exceeded all my expectations, big beds, clean, everything you need in the room, beautiful view from the 23rd floor. Extremely friendly everyone at the reception. They know enough English. The hotel is located in a business district surrounded by tall buildings. Shuttle bus to Canton fair free of charge.

500m away from the metro, but the taxi is extremely cheap so the metro is not even needed

Location is good specially if you go to Canton Fair. The area is nice for walking. The rooms are very comfortable and have many amenities. Good view from the room.

There is not a place for sitting and waiting in the lobby. There are seats for consumption area, so you can sit there only if you buy something. The resting are has only few seats. Not enough for many people. Not all staff in the from desk understand english.

The property was a good location for us, enjoyed the buffet breakfast each morning. Liked the 2 bedroom apartment had 2 bathrooms. Bed was hard but comfortable. Overall enjoyed our stay here

The aircon in the room was loud and if turned it off the room would get to hot. Overall we enjoyed our stay nothing bad stood out

Room was excellent , breakfast plenty of variations for different tastes , location is around 7 mins walk from Line 3 Metro , ideal for Canton Fair , around 20 mins away . However there are buses for the fair from the hotel , both directions , around 4 different times , but last day Sat on 1 bus at 8.30 .

The hotel is great, location is excellent very central and easy access to the city by taxi and Metro. The lobby is nice, the gym and pool really good. Room was decent and very quiet and air conditioning worked well.

My only complaint would be the beds are very solid, it's not what I used to found it a bit hard.