The room was comfortable, cool and clean. I was very glad to arrive and be given a warm chocolate chip cookie. The staff were friendly and the spa treatments were relaxing.

The shuttle is only every hour and as I was travelling alone meant I didn't feel comfortable waiting at the airport, so do plan for an extra expense to travel from the airport incase you flight is slightly delayed or immigration is busy etc. There was a damp smell when I turned on the a/c. I later noticed it was because of mould on the a/c unit. I am sure they would have clean it if I noticed earlier, but keep an eye out.

Super convenient location to stay to get to airport with amazing outdoor pools. It’s not a good location the explore el centro of San Jose. There is a cute little complex a few minutes walk away with several restaurants to have casual or fancy meals. I would not eat at the hotel restaurant. Choose to walk and explore these cute eateries. Nothing else to walk to in this area.

The location is not convenient to the center of San Jose. The heavy traffic makes it over an hour of travel by taxi. This hotel should be booked to get to and from the airport. The rooms are just adequate and the bathroom could use an update.

Big room, lovely pool area and great breakfast. We were only there one night after arriving in San Jose and could have happily stayed a few more days.

The hotel was what you would expect from a Hilton hotel - friendly, efficient staff, good facilities, comfortable bed. Location was good for us - fairly close to the airport and only a 15-minute taxi ride to the centre of San Jose. Pool and pool area were very nice, spacious and not crowded. Buffet breakfast was excellent, so many options, wish we'd had more than one opportunity to sample it!

It wasn't a surprise, but the hotel and the restaurant were quite expensive (though food was good quality). Although our room was great, its window was below road level so it was a bit dark without lights and we couldn't really see the sky - the view was only of about 15 feet of garden before a wall.

They were open to check us in after our flight was 6 hours delayed so that was awesome. We could not get rooms close together and I am pretty sure the room with the two beds was not two queens but two full beds. The bathroom in my room was super tiny and awkward and the drain was clogged. Overall a nice hotel but I wouldn't suggest staying there for long periods as the area is not the best. There are stores and restaurants nearby which is nice. Pool was nice and the restaurant was nice

could have bigger bathrooms and better pool bar service.

The pool and bar give this place a holiday resort vibe and yet it's only 15 mins from the airport. We loved the free airport shuttle and that it's only a $3 uber and 5 mins from the Enterprise car rental depot for pick up and drop off of rental cars (you can't pick up/drop off cars at the airport). Dinner at the hotel was good too. Would recommend for a night when you need to be close to SJO.

Strangely, the coffee supplied in the room wasn't compatible with the coffee machine in the room. But at least the coffee in the lobby is free.

The breakfast was average to good, but expensive. The staff were helpful but when I pointed out about the location of the rooms it was a not my problem shrug.

We had huge problems with the shuttle service even though I emailed on 2 separate occasions post booking to ensure that the late evening transfer would be there for the 12 of us. Also the breakfast was extremely expensive for what it was. The rooms were not together nor near the pool as requested and confirmed.

Good spot for an overnight stay: nice pool and entertainment on site and its a few minutes walk to a supermarket and several restaurants. About 20 minutes from the airport (the free shuttle is every hour on the hour). Beds are comfortable, and liked the big tv screen with plenty of English channels.

No bottled water in the rooms, no charging station options, and late checkin time. The lounge access was nothing special, its basically just free sodas, cake and small snacks; there was no alcohol and the coffee machine did not work.

It’s close to the airport, and they offer a free transfer to the airport. The beds are comfortable, and the furniture is nice. The room is quite large. The restaurant has good food options for breakfast, which is served as a buffet.

The Jacuzzi and sauna were out of service. The room was with a strong smell of moisture, which was on the ground floor. not many entertainment options for kids. The coffee machine in the room was not working.

Great location near the airport if you are travelling to/from San Jose. The room was spacious, with two comfortable beds. The pool was unfortunately too cold, but the jacuzzi was very nice. The staff was really nice, both at the restaurant and at the bar. A nice hotel to ease travelling in from abroad before exploring Costa Rica.

The pool was too cold to swim in with young kids (we visited in December)