The Berkeley hotel was perfect for our stay in Dubrovnik. Lovely spacious room that was spotlessly clean. The pool area was great to relax after a day exploring. Breakfast had lots of options with a good selection of hot and cold food. What makes this hotel great is the staff - nothing is too much trouble. Kasim and the reception staff were incredibly friendly and always on hand with local knowledge and Mirijana and the ladies who served breakfast were did a fabulous job. We arrived on a catamaran from Korcula so there was only a short walk from the port with our luggage. It’s also walkable to get to Dubrovnik old town but there is a bus stop right outside the hotel which takes you all the way if you don’t want to walk. I wouldn’t hesitate to stay here again.

The hotel is situated less than a 5 minute walk from the ferry port. The bus ride to Old Town is about 10 minutes. The hotel can arrange transportation from the airport for an additional charge payable to the hotel, NOT the driver. I emphasize this because we paid the driver directly who once she realized that what we had given her was much more than a tip, promptly (within 10 minutes) called and retuned the cost less the tip to me. We stayed 5 nights in room 33 which was a Double Room with a Balcony and Sea View. The room was large even by US standards, and the bed was very comfortable. The hotel and the rooms were clean and well maintained. I would describe the hotel as a boutique hotel with an intimate feel where the staff gets to know you by name and remember and cater to your specific needs, like how you like your toast, coffee, or bacon. The breakfast is a combination of buffet and order service. Some items such as fruits, cereals, deli meats, cheese, and juices are served buffet style. Other items such as coffee, tea, cooked meats, and eggs are made to order. The food was delicious and plentiful. What sets this hotel apart is superior service. Most of the staff here is not set in defined roles. If you go to the lobby and ask for ice, the person behind the desk does not say “I am the desk person not the kitchen staff”, they get the ice for you. The person you see at breakfast may later be one of the people refreshing the rooms. What this means for you as the guest is that the buck is never passed. No matter who you ask for something, you are never told you have to wait because what you want is not in their job description. The staff is extremely friendly. We felt like we were guest at one of our relatives’ house. It was truly service with a smile, not out of obligation, but done with a genuine warmth that you could feel and sense. I could go on and on, but suffice it to say, if you are in Dubrovnik, this is where you want to stay.

We arrived off the ferry from Korcula and the hotel was only a 10 minute walk from the port - we are met by very friendly staff and were upgraded to a beautiful room overlooking the sea. First thing we did was take a dip in the pool as we were so hot. There is an honesty bar beside it with soft drinks and beer which we availed of. We spent 3 nights here - the room was fab, the breakfast was lovely - cereals, fruit, juices, cheeses, meats and an option for a hot breakfast also - cooked to order. The pool was a lovely break from the busyness of the City. Location wise, it;s near the port and very handy for ferries to and from the islands. We also spotted boats doing tours to the islands so a good area away from the city. The hotel doesn't do dinner but there are a range of restaurants down the steps along the front. Our favourite was Buon Appetit which has a special every day and great wine. The buses into the city run very regularly - Pile is the destination to the Old Town. Buses 1A, 1B and I think 3. We bought a 300 kuna card for 3 days from reception which included the Walls of Dubrovnik walls and entry to a range of museums. Walls alone is 200 kuna so worth it for us. The card also included 6 bus trips. Bus station also close by from where we took bus to the airport (Platanus is the company). Great hotel - great staff - great facilities and we will hopefully be back. Oh yes - the tv has a casting option so you can cast Netflix or whatever from your phone.

The biggest asset of Berkeley hotel is their staff. The manager Maria, Liana and Ines at the Reception were amazing. They tried in every way to make our stay comfortable, including changing our room the second day when I requested a higher floor, even though they were fully booked. They also gave good advice about what to do in Dubrovnik, where to go and what to eat. Breakfast was exactly what we wanted, croissants, cheese, cold cuts and yoghurt oat bowls, plus delicious grilled vegetables, eggs, sausages and finally home-baked desserts. The staff at Breakfast were the best, especially Tomo and Anja, serving with happy smiles and so much goodwill which put us in a great mood at the start of our day. Anja told us to spend the day at St. Jacob's beach and it was lovely. We will surely return to Berkeley Hotel.

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We would like to thank the staff for their hospitality during our stay. They made us feel welcome from once we checked in. They gave advice on trips, attractions, restaurants and booked a taxi for us to Montenegro. The room was big with a nice bathroom. The house keeping staff did an excellent job. The ritual products in the room were a nice touch. The buffet breakfast was delicious consisting of juices, fresh tea and coffee, waffles, fruits, yogurts, eggs, cheese, meats, cereals, bread, salads and different desserts each morning. Thank you to the staff in the restaurant- Marija, Anja and Tomo who were always so friendly and did an excellent job. The hotel has a pool and spa which we never got around to using. The hotel is about a 20 minute walk to the old town with plenty of fabulous shops and restaurants close by on the marina. Finally a huge thank you to the receptionists- Liana, Ines and Pero who were always smiling and had time for a chat. This made our stay so special. To Pero for driving us to Montenegro and the airport. This is an exceptional hotel, if you get a chance stay here. Thanks again for a wonderful holiday. We will be back.

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The room was fine with balcony overlooking sea view in between 2 buildings. The bed was comfortable. The staff was good.

I booked 4 nights in the hotel but my flight could not land in Dubrovnik and was routed back to Athens. The second day same thing my flight could not land in Dubrovnik and was routed back to Athens. I finally arrived on the third day and stayed there the last 2 nights of my reservation. I requested a refund for the first 2 nights I wasn't there but the hotel refused to give me a refund. I offered to accept a refund for at least one night but they refused to give me any refund.

Breakfast was wonderful. Nothing too much trouble. Lovely coffee . Bananas were bought in especially for us.

Perhaps shade umbrellas at the pool.

Hotel - [ ] Really pleasant & helpful receptionist on all days. Just super helpful with bus location, timetables etc. - [ ] Gave us access to room prior to 10:00am which we were grateful for as we’d had to disembark from our cruise early. - [ ] A nice spacious & modern room. Good water pressure in the shower. - [ ] Tea & coffee making facilities- a really big plus +++ - [ ] Location for cruise boats is excellent, an easy 10-15 min walk (depends where you are docked) with only one set of steps and after that, it’s pretty flat. Walking into the old town and Lapad a bit longer but doable. There are buses of course and they drive right by the hotel or you can walk one street down to the bus station. - [ ] Breakfast room is lovely, spacious and light. A nice breakfast but the big plus is the lovely friendly staff in there. It was nice to be made so welcome. - [ ] If you don’t want the hassle of dragging your suitcases up the many steps in the Old Town, we recommend you stay here.

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The hotel's location, cleanliness, equipment, amenities were great overall. But what made this place a really excellent one, is their staff. They were so welcoming, attentive and helpful that it's hard to describe. Our stop at the hotel was an emergency, because my wife and my son of 2 years became ill, with both ending up at the hospital. It is during such distressed situations, when you appreciate a super helpful staff. They helped retrieve my wife's cell phone, which she lost during her cab ride back to the hotel from the hospital. They even sent someone to get her the prescribed medication from the pharmacy. Any questions about breakfast, food brought to the room, special parking request, etc were handled in a very professional and kind way. You can tell they receive a lot of guests from the US, and their service would match that of the best hotels in the US. Great job, really!!!

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Excellent! Travelled to Dubrovnik in December with a colleague for business reasons. Booked two standard single rooms and a parking place. The hotel was easy to reach. At the front desk, the check in went smoothly and we were kindly offered upgraded rooms with a sea view, free of charge. Rooms were spacious, comfortable and spotlessly clean. A fair breakfast with different freshly made food. Excellent value for money. The car was in garage. The staff is very warm, communicative and ready to assist. Strongly recommended.

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