We got such a great price on Booking.com we literally didn't realize it was a 5-star hotel until we checked in. The staff was phenomenal. They upgraded our room to an ocean-view room with a balcony for our honeymoon (we weren't expecting an upgrade but it was the offseason so they hooked us up). The bath towels were huge and so freaking soft. The breakfast. Oh my god the breakfast. They offered the most expansive buffet / grab-and-go breakfast I've ever seen (see photos) and they had additional menu options you could order from. And the breakfast was included in the price of the room! We stayed in 9 hotels and ate at countless bakeries across Italy and Croatia and this place had the tastiest croissants on our entire trip. And the location? Are you kidding me?! Private beach cove, indoor pool and spa, 5 minute drive to Pile Gate. Next time we visit Dubrovnik we will only stay here.

The pool was cold and the "hot tub" was room-temp.

Room was extremely relaxing. Bed really comfortable and super king size. Lovely balcony and did not feel overlooked. We had dinner at the Vapor restaurant sitting on the terrace overlooking sea while the sun set - great food and one of the most spectacular dining locations I have ever experienced. We were back in the same spot for breakfast which was fabulous, huge selection of really fresh food. All the staff were really attentive and helpful, and very friendly.

It seems like quibbling to point out any deficiencies after such a fantastic experience. I only things which did not seem quite up to the same standard were the beach cafe which seemed a bit ordinary compared with the rest of the hotel, and not having the choice of any streaming services in the room, other than a small selection of expensive films. Seemed a bit old fashioned when everywhere else we stayed had Netflix and other services available.

The services were superb. Our family of 4 got upgraded to a corner suite with two bathrooms. The room and the balcony had the best ocean view. Everything was clean and modern. It's really cool that there's an elevator in the rock that takes you all the way down to a private beach. We were gifted a wine voucher which we used to taste 4 glasses of local wines. The staff made effort to accommodate our vegan diet at the breakfast. Their welcome snacks in room were all vegan and free of common allergens. I love that there are racks of books in the dining room for you to read. The hotel locates outside of the old town, makes it more quiet and private. We walked to the main touristy area and found that very manageable. You can also take a bus which has stops right outside the hotel. I'm happy to trade distance for the beauty and comfort this hotel provides though. I will recommend all my friends who comes to Dubrovnik to stay here.

Nothing! So happy with this hotel.

To begin with the hotel has a modern design. Very easy to navigate the interior of the building. It has some fantastic vies over the sea. The staff are very helpful and genuinely caring. The food at both breakfast time and dinner times is very good and of such a variety that someone with dietary preferences can find something suitable. The closeness to the old town is really a plus over the other pluses. It’s too bad that the weather did not permit experiencing the beach in this property. My room was a spacious sea facing room and the bathroom was equally spacious. I can’t single out any one staff member in particular. Every one I interacted with were very friendly.

I can’t say that the term did not like applies to my experience in the property. There was nothing I did not like. But somethings could have been done better for sure. I used the spa and had to request for towels and slippers. These items are usually kept in the locker for customers but here the lockers were completely empty. My room overlooks a terrace that overlooks the sea. Privacy would be an issue if the shutters are opened. So although I had a sea view, I could not leave the shutters open to wake up to the rising sun for example. But that gives me the impetus to leave the room early to enjoy the view in another spot in the hotel.

The hotel is very well located on a cliff, 15 min walk from Old Town. Breakfast was very good. Good rooms, comfortable beds and pillows. Very friendly and helpful stuff.

We did not expect the beach to be so overcrowded. It’s not hotel’s fault and they actually do not try to make extra money by offering sunbeds to non-guests which is nice, but still looking at the photos we expected a cozy harbor and it was different. The cleaning of the room was not always good. To reach the room we had to go through the restaurant which was weird at times, when you are getting back from the beach all wet and people are eating. But not all rooms are like that.

A great location , helpful staff and great views. Breakfast was excellent

There was a lack of atmosphere in the lounge at night . A piano might have added more atmosphere . We stayed 5 nights and the short menu didn’t change so we only ate dinner once . At lunchtime and early afternoon there were no snacks available. Gazpacho soup was delicious but not as light lunch every day . Probably a hotel for a two night tourist break rather than a relaxing holiday break.

The VIEW is breathtakingly beautiful. It was spectacular. The restaurant staff was always very kind and helpful. Breakfast was amazing with many food options. Even room service was perfect. We had dinner every night at the restaurant and oh my.. divine doesn't begin to describe it. The best fish and club sandwiches ever! The location is very central, very easy to get to the old town. The hotel let us check out late because we had an evening flight. We got to use the wellness facilities too. 10/10 highly recommend and would return.

There is nothing not to like about this hotel, try it!

Everything was absolutely perfect. Right after entering the beautifully decorated lobby, you will be enchanted by the view from the hotel. The staff is very friendly and professional. The rooms are very clean and nicely decorated. The bed is big and comfortable. Breakfast is superior. The view from the room is wonderful. Although we booked a room without a balcony, the friendly receptionist gave us a room with a balcony, which was a nice touch. The spa and indoor pool are also very well equipped and the staff are wonderful. The location is a 20-minute walk from the city center.

I simply have no objection. You truly get a 5 star experience at this hotel.

too beautiful beach sea views from room balcony. lovely new modern room though compact for a five star and the price. new modern hotel spacious restaurants and private beach with services . The staff specially in restaurant and housekeeping go out of way to make comfortable welcome. The breakfast buffet really delicious and big. restaurant terrace with sea views is so lovely. dinner I ordered Asian food so decent. They have two page vegetarian menu I love love love this restaurant. first time found good food for myself with choices in a otherwise obsessed with eating every possible living being world lol.

reception and concierge staff that I interacted could do with being less snobbish and more welcoming given the price I paid

We loved the breakfast and the general hotel facilities. The beach and beach bar were fantastic. The staff were lovely and always helpful.

The room was pretty small for 4 people. It was such a squeeze for a week. The beach bar was good but pricey and didn't offer things for children other than chips. It would nice to be able to buy snacks like crisps or an ice cream. Also, it's a shame there isn't an outdoor pool.