Location, room size and facilities.

Paying for the kids to swim…..understand it’s the local way yet still find fascinating it costs $100 to use the pool

Staff so polite and they have a free shuttle bus to Maihama station.. the hotel room so cute and magical for little one.. magic mirror and big toy key to make some effect . My child love to play it all the time . The bed so comfy and the view from the window is so beautifull.. sea view and you can see the Fuji Mountain if the weather is clear

Altough im already booking for include breakfast.. they said that my kid not include for breakfast! So i have to pay 2600 Yen per day for my kid breakfast.. my kid is 5 years old and they still charge for full prize.. i already argue with them that i should get include breakfast even for my kid (exactly like my booking). but they insist that its booking.com fault.. well that quite ruin the mood for breakfast.. oh and the breakfast food have a lot of variant but none of them really have good taste.. its so so taste only.

Hilton was great, it’s one of the stops for the Narita airport limousine bus, shuttle buses are provided to Maihama and Bayside station for easy access to Disneyland and DisneySea. It’s actually right across the road from Bayside station which is one stop away from the DisneySea station. Lobby has a play area and Disney movies showing on screen for the kids and step stools are provided in the lobby toilets and rooms for easy access for the kids! Room was big enough to accommodate 4 beds for us and the 2 kids. A Disney store and 2 Lawson in the lobby area as well !

Breakfast variety could be improved or rotated as it was the same across my 3 days but food was ok

The Tokyo Bay Hilton is the best value for a Disney partner hotel there. Excellent rooms, a shuttle to the monorail to access the parks and the gateway station to connect with the JR Keio Line. The rooms are large and the beds are not stiff as you would find in some hotels in Japan. For after hours food, they have not one, but TWO Lawsons covnience stores on property. Another cute feature, if you can fit in them, are the pajamas for a family of four Asian sized folks.

The dining hours are very regimented. If you sleep in, you'll miss breakfast. Stay at the park until closing, you'll miss dinner.

Affordable spacious family room. Location is within walking distance to Bayside station. They have complimentary shuttle buses to both Bayside & Maihama stations. Can book airport express bus from the hotel. The sea view from our room is perfect! We could see Mt Fuji. Excellent customer service prior to our stay. They replied emails promptly, good command of English. There is a cafe, bakery and Lawson. Easily can find food within the hotel. Didn’t try their restaurants though

The room is quite old. We had to wait very long to take the lifts during peak timings as the hotel is very big & crowded during our stay in Dec.

The location of the hotel was fantastic and only 5 mins from the metro station. It only took either 5 mins journey to get to Disney Sea or around 10 mins to Tokyo Disneyland. We had to pay for the metro but it wasn't a lot of money and we bought a 4 day ticket. The room in the hotel was bigger than I expected and we were 4 adults that shared a room (4 ind beds). We have adult children who came with us. The food in the hotel for take away was very good and the convenience store that was there was always filled up and had plenty of stock.

Nothing, we really enjoyed this hotel.

services on-site free shuttle bus and in-house stores and staff were amazing thank you for your hospitality

buffet was overpriced restaurant wish we knew how much it was before we ate. We booked our stay at the wrong time if your gonna have 4 different school groups make sure you put them in rooms away from regular guest both nights we had to listen to giggling teenagers / thumps and bumps through the walls obviously making tiktok atleast I hope 👀 up until 3am in the morning and the lines for the lifts are absolutely chaos no matter what time you try to go up surely another lift. also definitely pack ear plugs they sell some downstairs at Lawson

Big room for family of six. Cute theme without being over the top. Gorgeous bay view. Easy walk to Disney monorail station. Nice breakfast buffet. Disney store and Lawson downstairs were very handy. Check in and check out were easy. Nice play area for the kids right by the front desk. Staff were all friendly and knowledgeable. All of the ones we interacted with spoke English, which was very impressive.

Not enough drawers to unpack clothing for three night stay. On-site parking was reasonable, but very few spaces were left when we were there, which was not during a peak season/holiday. This would worry me if we were returning.

About us: 2 adults and 2 kids (7 and 2 yo) Location: being one of the affiliated disney hotels, location is excellent, only a short 5min walk to Bayside station. There are free shuttle buses that go to Bayside station, as well as shuttle buses that go to JR Maihama station. These buses are disney themed with Mickey windows and seats. The hotel is in between the Toy story hotel and Hotel Grand Nikko. The room: super spacious. Coming from hotel rooms in central tokyo, these rooms are WAY more spacious and even comes with a seating area with table and views to tokyo bay. Bath and shower combo is big and the beds are very comfortable and easily fit 2 adults and 2 kids. Beds are comfortable and the rooms super clean Staff are amazingly friendly and will even try to help you in english. If they don’t speak English, most will have a portable translator to help you. We have stayed at Grand Nikko and the disney ambassador hotel, and the service here was better than those two by far. There is a yamato transport counter right at the hotel, they charge an extra 500yen but make luggage transport super easy. We had our luggage delivered here and then forwarded on to our next hotel so we didn’t need to lug it with us as we explored. For those that have never done this, it is a game changer when travelling with kids and not needing to lug your luggage with you on trains and shinkansen. There is a convenience store located right in the hotel so you can stock up on snacks and drinks. Quick tip, onigiri will be totally raided at night when everyone returns after the disney parks close. Buy these earlier in the day if you don’t want to miss out. There is a disney store located in the hotel which stocks some of the same merchandise as the disney stores in the parks which is another bonus if you want to avoid the crowds. Transfers to Haneda airport and Narita can be organised directly from the hotel, saving you a lot of hassle.

Nothing. This hotel is exceptional and well worth it. I recommend this over the disney themed hotels such as toy story, disneyland hotel, ambassador and hotel miracosta. Not only is it more affordable, but I preferred the room size and amenities in comparison.

Very nice hotel with good features. Super convenient for Disneyland. Hotel shuttle to/ from station and also Monorail super close by. Great themed rooms and good restaurants. Lawson on site (24 hours) which is convenient.

All about the hotel was great - no complaints. One tip: When the people come back from Disneyland (7-9 pm), the facilities (esp the Lawson) get super busy. ie stock sell outs or lengthy queues. Suggest to buy your things earlier to avoid the rush.