This was a modernized Hilton, refreshing, very clean modern lines. It was very relaxing. It was away from downtown Vail which would have been nice to stay as there was a free Bluegrass Festival on. At the same time it was lovely to come back to the serenity of this hotel. We would definitely stay here again.

The laundry only takes quarters and there was no change at the front desk, or at the bar and restaurants. So I had to go around asking the guests. That is not a very nice thing to do to your guests. Why not just add a credit card reader. However I am very grateful there is a washing machine and dryer, so I do not want to complain too much. Having a washer and dryer sealed the deal in staying here. The restaurants are run independently of the hotel, so on Sunday morning although we were hotel guests we could not get seated for brunch, as there was a queue of outside guests.

The property was beautiful. The shuttle driver named Don was so nice and helpful, giving lots of good advice about where to eat and shop and walk in the Village. Great restaurant right next door.

The front desk staff wasn't very welcoming or approachable. Busy doing other things on the computer and stood there for a long time with no acknowledgement. Breakfast not free or included.

It was super easy to book this hotel. I was stuck in the middle of traffic when I-70 shut down. Compared to other hotels this was the cheapest for it being in a hotel resort. It was a beautiful place to visit.

I didn’t enjoy how expensive the resort fee was. I also thought that the idea of paying an additional $15 for breakfast was absurd.

nice

Adam at the front desk was Super helpful but in the morning the young woman at the desk was extremely rude and left a dour taste on our mouth.

the pool and hot tub were very nice and warm. the room was clean and the extra couch area could serve as an additional bed. shuttle into town was helpful.

not enough hot water for four showers in the morning considering the hotel wasn’t at full capacity.

Shuttle service is amazing, great breakfast, friendly staff, beautiful lounge.

One of my friends couldn't sleep because of the noise from next door, my housekeeping forgot to leave toilet paper and soap 2 daya, everything else was great

The staff were exceptional. Professional, helpful, friendly, often going above and beyond expectations. The location was also very convenient, and the facility was very clean. The hot tub and pool were also great. The complimentary shuttle was also very convenient.

The room itself seemed tired. Cigarette burns on the bathroom wallpaper, scuffed paint and worn carpet. The plumbing backed up twice during a four day stay. The walls were thin and you could hear dogs barking, drunken conversations, and rattling fan belts from your neighbors.

Beds are so comfortable!! Staff so helpful and friendly. The breakfast café is also very tasty. Great menu.

Can’t say much about this. I enjoyed my stay very much.

The on site restaurant was very good for breakfast. The items available in the gift shop were good.

Cleanliness of the pool could be improved

The room was way bigger than we expected for what we paid, it was a great, clean place to stay with a wonderful pool and hot tub. The staff was easy to work with and were there for every need. We would come back!

The coffee maker in our bedroom was broken and the air conditioning system could use some instructions, I was able to find a youtube tutorial, but I think that could be something improved on.