Been here several times always felt at home. I love the pool and jacuzzi amenities but wish the maintenance and cleanliness of pool as well was more attended too. The quality seems to be going down. Peopke are expecting what they see advertised or what they are told. Its different when you get here. The staff and lobby reps are fantastic! Best part of my stay besides pool n less than half working spa lol. And shouts out to the elevator! It's constant use with no breakdowns is unheard of. Thank you Riverleaf for the care you very given me and my family. Always ready to do whatever is needed at the time 24/7 . KUDOS to the m a ids who I can see working tirelessly to assist and respond to room needs accordingly. BUT all this wouldn't be possible without Raul. I think of him as b the Wizard holding ot down and holding it together with great staff. Thank you for taking care of us at every stay.

One of my problems don't cleanup behind them. Its their resonsibility as well too use the trash reception so child can see parent/guardian People let their dogs just poo anywhere. Its very unattractive. Think cleanup staff needs to be more thorough with the litter and dog poop situation. Dogs should not be allowed to just poo anywhere unless owner is required to pick it up. Its mostly big d poo gs from what I can visually see when I take my little 7 lb 11tr old mini poo. Can't let her run freely without fresh,old,new poo in the way. Thats on the customers that are allowed to stay here and should not affect overall work from staff. I think their should be a sz or lb limit to keep grounds clean of feces. I still love this hotel and stand behind them 100%.

Staff was courteous and professional especially Raul who would always helped me with the lobby doors which was especially helpful when I was totally occupied with luggage. Location is central only 4 miles from beach. Near downtown and mission heights as well. Bed was super comfortable

I was bothered by the number of vagrants hanging around the property and using the microwave and laundry access to those amenities should be linked to the room key.

My family and I had unexpected things happen and ended up needing to stay in hotels for a week! we came here before bcuz their prices are always reasonable…but let me tell you guys every single staff we interacted with were so kind and helpful! they truly made things happen for us to be able to stay here without changing rooms or having to leave due to rooms being sold out during the weekend! I don’t think they understand how grateful we are for all the Accommodations and effort that came from them at a rough time like this ! we are forever thankful!!! Ringgold family ❤️

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The value was great especially in these trying times. It was nice to find a place that wasnt tearing .y pockets off.

What I didnt like was the ridiculous prices of the merchandise that you have in the lobby. That kind of ruins the experience of having great value. I'd suggest getting rid of the merchant and buying and selling your own products at a reasonable price.

Staff was extremely friendly and helpful, at the end of our trip our battery in our truck was dead and the gentleman at the front desk helped jump it, he was so kind and helpful, we want to vote him employee of the month. Great location

I cannot complain about much of anything, the pool needs a little more upkeep, but other than that it was a good stay, very accommodating for families.

Check-in and check-out process were great as the staff were super friendly and welcoming. The parking was sufficient, and if you follow the directions with the hotel key card, you will not encounter problems.

Housekeeping did not come by since checking in. Our shower door did not close all the way, and there was no handle on the inside to close the door. We had wet floors. The bathroom sink faucet was a little loose, and it would not tighten. I had to figure out how much to turn it to stop the water from dripping.

The employeeeees 💓 the lady who checked me in was super funny made me feel so comfortable usually I don’t like going in to talk to the front desk when checking in bc they make you so uncomfortable but I felt so safe with her we had a few laughs! It was Halloween night I wish I knew her name. And also we called the front desk saying we might have to stay a little longer n they gave us an hour with no charge! But we ended up leaving on time anyways I really appreciated that!

Nothing to dislike

All accomodations i asked for were met, beteween the combination of GiGi and Maria the feeling of welcome from the moment you step into the lobby is unbeatable, super friendly, welcoming, and knowledgable. Whenever i am in the Mission Valley area this is my go to place for comfort, free wifi and a friendly enviroment with perfect privacy.

The price paid for the stay we had ! & Location central to most everything we needed to access ! Last was the recent interior & exterior update with a fresh & welcoming feeling!

I can’t say that I really disliked anything ! If anything the need for a couple more handicap parking spaces near the building!? That would be my only dislike.

The staff are family oriented Were very kind + beyond helpful

They have to give written reciepts for payment As they charge a 20% security that turned up As fraud on my credit card freezing my accounts. It especially messed up my debit card at a small Community bank in Santa Barbara CA They froze my card + shut it down Leaving me cashless till the new debit card Arrives next week