Location: Amazing! Staff: Beyond Amazing Spa: Unbelievable Truly an unforgettable experience!

The Hotel is an oasis of calm with good staff and the best facilities in Cairo, the pool area, the breakfast over the lawn, the fact there are no leaves on the grass and its clean.

The Hotel is perfect, Cairo on the otherhand is a box of broken bisquits, its like a nightmare, where they have shot the people that clear the streets and kidnaped the health and safety officer.

The location was spectaculair! Breakfast or dinner with the pyramids in the background. And walking distance, 10 minutes, from the pyramids.

The room we had was a bit older. It was perfect clean but the shower was in de bathtub and really small and low.

An unparalleled location. Truly an epic view and beautiful compound. The most incredible pool!! A spacious room with a very comfortable bed. A great buffet restaurant with fresh and delicious food, and includes Egyptian food which was a welcome change. I want to recognise Mahmoud in the restaurant for his warmth and kindness. I’d also like to recognise Ali who was the housekeeper on my floor (Room 230). He was so friendly and his attention to detail in how he serviced the room was outstanding.

The rooms are a bit dated and should have a revamp to be on par with other 5 star resorts at this price point. The majority of the team in restaurants and bar were exceptionally attentive and warm, and this means staff who aren’t really let the side down. There was one young woman in the restaurant who was rude, abrupt, and didn’t seem to enjoy the hospitality part. I did let the manager know and the manager apologised and heard my feedback. A hotel of this quality cannot afford a poor performer in customer facing role.

Initially, we booked this hotel since we dreamed of having a pyramid view from our hotel room (for 3 days & 2 nights) As well as the fact that this hotel was built on history. Other than that, I love the spa services. Everything this hotel offers (from diverse breakfast, helpful staff, cleaning services, pools, and the like) seems elegant & lovely.

I'm not sure if it's just me or I noticed the indoor tables were unsanitary (filled with a speck of dust) as we dined for breakfast & lunch in 139 Pavilion. Moreover, when my family ordered 4 plates of spaghetti for lunch, my mom had an unbalanced portion of minced meat. Objectively, I would say 3/4 of minced meat covered the entire meal and there's only 1/4 portion of spaghetti pasta left in it. On the other hand, we asked for a free bed (more than twice) and it didn't arrive that exact day we checked in. It arrived one day before we left.

View of the pyramids from the hotel was amazing. Having coffee at sunrise with a pyramid view was just magical. buffet breakfast was probably the best we had during our visit to Cairo. I’d probably consider staying here again just for the breakfast 😂. Staff are super helpful, friendly and professional. Compliments to the staff! They definitely made the stay a pleasant experience. Hotel swimming pool was open until 8pm. Bathroom was clean, water pressure was fine too.

139 pavilion was closed during our visit which was actually part of the reasons we decided upon staying at the hotel - they only informed us last minute like 2 days before our departure which was quite unprofessional as we couldn’t even make a cancellation and make changes to our plan at that time. They were doing construction throughout the entire evening past 10p.m. making a lot of noise we could hear from our rooms. The shelf next to the table had dust collections.

The pyramid view from our room was excellent. Worth having if you are in Giza for a short time. The pool was also beautiful and grounds well maintained. There is also a high level of security as you come in.

We went for a walk past the original part of Mena House and were ushered into the construction site which seemed odd by a staff member and then taken into a surprise jewellery/ tourist gift shop in the middle of the construction site. Interesting by Western standards this would not be allowed without a safety induction to be let into a construction site. Like everywhere in Egypt tourists seem to be ushered away into a tourist store and pressured to spend USD, despite being told ‘there is no pressure’ to spend.

Big beautiful hotel complex. Has very nice view of pyramids from the breakfast area and my room. Ordered a room service for food and the food was very good with generous portion. Enjoyed a late checkout by 3pm without additional charge(Initially asked me to pay $20/hour for late checkout but the manager graciously waived the charge).

I was not informed of breakfast and SPA facility location on arrival, and there is no such information in the room. We wandered around the next day and noted another couple were also looking around for breakfast location and stairs etc. We eventually found the breakfast at a nice location, but no one offer us coffee or tea etc. The management does not appear to be consistently good. The service for a nice stay seems to be a hit or miss.

legendary hotel, the location can’t get better. everything was brilliant and exceeded our expectations. upon checking in, the very friendly Donia offered us a free upgrade with a partial view of the Pyramid, which was wonderful. the room itself is spacious, clean, comfortable and cold enough in the hot Cairo weather of July. the pool is clean and well maintained and the changing rooms were clean. we also tried the Indian restaurant: The Moghul Room which was nicely decorated, food and service were brilliant. finally: to the highlight of the visit: the breakfast buffet: lovely staff, amazing selection, fresh and delicious bakeries and desserts and the view was just wonderful. thank you to the staff that made our visit wonderful, specially to Donia. gladly again

Room - Spacious, clean, with an impressive view of the pyramids from the balcony. Very comfortable bed and efficient AC. The room had everything we needed (and more!). Breakfast/Dinner - One of the best buffets I've ever had! Very good staff at the main restaurant (Marian, Amal and their team) were great at anticipating our needs and very responsive to our requests, plus the food was great with good variety (AM to PM, and day to day) and the view of the pyramids from the main restaurant is fantastic (couldn't quite get used to it!) Location - A 5-minute walk from the pyramids - couldn't get any closer! It's about a 45-minute drive into downtown Cairo, which wasn't too bad for the museum/Nile trips. Property - Beautifully manicured landscape, great for strolls. The pool is heated and provides a nice hangout spot. The property has a well-stocked gym and a nice spa (complete with sauna, steam room and jacuzzi) which offers a menu of treatments (good value for money). General - Hotel staff were very helpful with airport transfer, ordering taxis and dealing with enquiries and requests. Concierge services made our stay a lot easier! There's both an ATM and a bank on the property which can do cash currency conversion and card withdrawals, which was really convenient.

Look out for the birds at the main restaurant; they are cheeky and quick!