My husband, 30 month old son and i have just returned from an 8x day stay, and what can I say....Amazing!!! All of the staff from the cleaners, bar staff, animation, reception, and guest relations couldn't fault 1 thing..... every one went out of their way to make our holiday great..... The self serve restaurants and the al a cartes there is something for everyone with lots of choice ....our toddler loved the main restaurant as there was a kids seating area with kids food and a TV with kids films or cartoons to keep him entertained. In the day the weather was between 25 to 27 most days the temprature dropped at night to around 12 to 15 so recommend you take jackets (this is expected for this time of year)..hoodies etc to keep warm.... Kids entertainment was great, there is a kids club through the day and in the evening a mini disco.....then entertainment for all of the family afterwards. Bars on the 1st floor above the main restaurant have lots of big TV's and showed a lot of footie although you can get the footie channel in your room ...... Main pool was heated and was like a warm bath.....the other pools were a little chilly as not heated but we were more than happy with the main pool...entertainment through the day with fun and games going on from volley ball on the beach, aqua aerobics etc....if you want to get involved..... There is a lovely jetty at the beach that you can walk along and go swimming / snorkelling in the sea at the end of it or chill and relax on the seats...... Summing up.....brilliant holiday and gutted we are home, thank you to everyone who made our holiday amazing and we defo will be back 😉

To be honest, we couldn't fault anything it was great 😀

The resort is beautiful and in a great location. The staff starting from Mr. Hassan abdullah ( head of restaurants ) and Mr. ibrahim atta (reception) to the smallest waiter were amazing and very friendly and respectful. Excellent Quiet Pools and it's maintenance. Beautiful Planted flowers and greenery. Room quality and space was excellent ... house keeping on time and professional. Multiple bars available indoors and outdoors with comfortable and enjoyable seating areas. Moroccan restaurant experience was exceptional with a set menu of good food and a great live belly dance show and great music and atmosphere. Sea food restaurant ( Culina ) and Asian indian restaurant ( L'asiatique ) is of acceptable atmosphere and menu quality,

The resort didn't allow any editing to the booking made without extra fees that equal one night stay ( we tried 3 days before arrival time through booking and through phone calls but neither were accepted without fees) The resort's Main restaurant menu was of good quality however it didn't change through out our 5 day stay which was getting repetitive. Menu needed more Variety especially in lunch, dessert and pool snacks. The Aqua park is only 8 games (4 of them only for adults ) and are of okay quality. The Aqua park and tennis court is in the next resort (Beach albatross) and we were allowed access. The gym needed maintenance. The Night shows were short and of okay quality and it needed more variety.

Attentive and friendly staff. Good choice of food. Numerous terraces and halls where you can eat. Heated pool which was necessity in February's chilly weather. The hotel was clean and very well kept.

Spa is a disaster. They sell you massages that they don't provide. I was given shorter massages than agreed, and not done with much of engagement. Quality that I was ensured of when it was being sold to me was much lower than massages I had in many different countries around the world and higher in price than in Europe! On one occasion the person giving me massages complained about her salary and on the other that her hands are tired. The bed was not covered completely and I had to put my hands on the bed. Once after using the towel my towel was rolled back and put together with other fresh towels.

very friendly staff, huge facilities , great view , really everything you need out of a resort. food is good and there is good variety. the resort is exactly what you’d expect from a 5 * facility in this price range. there are much better and much worse 5* resorts in Hurghada

internet is very bad, at most you get 1,5 mbps. mid day and evening activities are way too loud and there’s no escape from the loud music. not everyone wants to dance or swim in foam.

friendly and helpful staff specially Mr. Hassan, variety of tasty food, cleanliness , night shows, kids enjoyed every moment , it's my 3rd visit and I'll come again.

poor performance of animation team the previous one was better, also one of them was little rude when he was inviting us to play water volleyball.

This was my 3rd visit and I may return again. Best staff ever. Worth mentioning Mr. Essam who helped my old mother big time to get her meals without moving too much, also room service were exceptional. Overall they are very friendly and really want the guests to enjoy their stay.

I recently had the pleasure of staying at the Pickalbatros Palace Hotel, and I must say it was an absolutely delightful experience. From the moment I arrived until the day of my departure, everything about this hotel exceeded my expectations. First and foremost, the staff at Pickalbatros Palace Hotel were incredibly friendly and welcoming. From the reception desk to the restaurant staff and housekeeping, everyone went out of their way to ensure my stay was comfortable and enjoyable. Speaking of the restaurant, Every meal was an absolute delight, offering a wide variety of dishes to cater to different tastes and dietary preferences. The chefs consistently delivered delicious and flavorful meals. The hotel itself was a haven of relaxation and comfort. The rooms were spacious, well-maintained, and equipped with all the necessary amenities. The housekeeping staff ensured that my room was always clean and tidy, allowing me to unwind after a long day of exploring the local attractions. In conclusion, I would like to express my heartfelt gratitude to the entire team at Pickalbatros Palace Hotel for making my stay truly memorable. Their friendly and helpful staff, combined with the exceptional food and comfortable accommodations, made it a top-notch experience. I would highly recommend this hotel to anyone looking for a wonderful vacation. I am already eagerly looking forward to my next visit! Thank you once again, Pickalbatros Palace Hotel, for a truly remarkable stay!

The overall experience was fantastic. The staff were friendly, the accommodations were comfortable, and the ambiance was delightful. However, I would have appreciated a more stable Wi-Fi connection throughout my stay. There were occasional disruptions that hindered my ability to stay connected. I hope the hotel can improve its Wi-Fi infrastructure to enhance the overall guest experience.

- The staff was extremely respectful and nice, I liked their positive attitude from the moment we arrived at the property until we checked out - the room was modern and had a nice view - the spa service was great and the girls were nice

The food was completely tasteless, the food in blue spa was miles better in comparison. The hotel feels old, it needs a little bit of renovation to be worthy of the “5 star rating” There was some nasty smells in the hotel, something related to the sewers system, it felt awful.

Everything about this resort is just amazing. Pickalbatros was one of the best vacations I have had, from the staff to facilities everything was phenomenal. It is very baby and child friendly. The breakfast buffets were amazing. I received exceptional customer service from Asmaa (from guest relations) and everyone at the receptions specially Mr Ebrahim(the one with glasses) with his always courteous smile. They upgraded our room to the beach view.. The beach is a private one which was a 4 minute walk from my room. There are heated pools and x multiple activities for guests throughout the day like yoga, zumba, volleyball... There's a night show every evening with music and performances...I can't list down all the good things about it because there are so many.. I'm definitely going to visit again. Thank you so much for your hospitality

We really enjoyed out stay at albatros palace it was amazing stay the view from the room was marvelous, animation team was really enjoying, you can access the aqua park at albatros beach during your stay , the pool was so clean , beach nice snacks & drinks at bars was so fresh & delicious the food is so tasty we will sure re visit it again

1- the balcony is not separated from the next door room and it is so exposed with no privacy or safety 2- The bar man at the pool was not so nice & serving guests with no smile 3- The Aqua park at albatros beach with no drinks you can only the aqua 4- my reservation was a sea view room however I stayed at pool view room