The staff were super friendly and helpful, and I really appreciated that they allowed me to leave my dog in the room when we went out to grab some dinner. Most hotels do not allow pets to remain in the room unsupervised. They even provided a food dish and treats in the room for my pup.

I couldn't get the heat high enough. so the room was quite chilly. Also there was no fan in the bathroom, which I thought was weird. That wasn't a problem for me, but I could see mold issues down the road from the humidity of people taking showers.

We loved staying at this lodge it was unfortunately only one night everything was great great staff Great location great night sleep. We are deeply saddened by the events of the fire that took over most of the town of jasper our hearts and prayers go out for the Animals that must have got caught up in theses fires and to the people who were affected we pray for a speedy recovery in building back such a wonderful special place .

excellent room, large king sized bed, super clean, friendly staff, great location close enough to walk to numerous shops and restaurants and drive to wonderful natural sites in the national park, made a great base

maybe glass beaker and ceramic mug for hot drinks as not a fan of paper cups , but very minor detail , I actually asked at reception for a glass and was given one so not really a problem fo me but some guests might not like to ask

Spacious room with lots of amenities including a dry sauna! We did not get a chance to use it but it was available and privately in our room! Kitchen was well supplied. an the room was very spacious.

Mattresses were old, lumpy and very noisy, Carpet needed a bit more cleaning but other than that the room was very good. We travelled end of September and expected the prices per night were not ridiculous but no such luck. Still very expensive to stay in Jasper for what you get. Pool was also cold (not heated) but at least it was clean!

The bed was super comfortable. The room was really cute and cozy. I ended up having to work really late, used the desk - had tea. The front desk was very helpful when I was asking for more tea options (not something they would include as there was already tea in the room) and offered me extra things. I felt very welcome.

One of the lamps didn't work and there wasn't many outlets around the desk area but you don't really go for outlets, so it really wasn't something to worry about. Plenty of outlets in the bedrooms and other areas.

nice quiet location. Has a pool and hot tub. lots of parking. very reasonably priced for a motel in Jasper.

Young front staff need to be better trained on procedures and billing. was unknowingly charged $250 Visa deposit instead of $100 at check in. Room was clean and comfortable, but we found a pair of woman’s panties beside the bed from the previous person while trying to plug in a cell phone charger.

Everything in Jasper is a mere 15 minute walk to a restaurant. We did the Greek restaurant- not that good for over dry Greek ribs and chicken. But our room was super comfy beds, beautiful crisp linens and duvet, great shower. A party of four young skiers arrived next door but once we closed our door we never heard them! Never made it to the hot tub but others did so we know it was running. Small fridge with a freezer part not big enough for our small freezer pack. But a large electric kettle plus full size coffee maker in the room. Super friendly staff!

A bigger freezer in the mini fridge would have been super helpful as a traveller and the on site restaurant listed is only open for breakfast but hey- I’m not complaining . Enjoyed our stay.

Staff were extremely friendly and helpful. Had an issue with our room and they moved us to a nearby room straight away. Stayed for a week and enjoyed our stay

They only clean your room every three days, the build up of rubbish was the main issue. However, in saying that they were quick to come and collect if you let them know.

Our first floor room was a good size and very clean with a comfortable bed. There was a plentiful supply of clean linen and towels. The hotel is located on the edge of Jasper and close to the Icefields Highway giving easy access to the many places of interest. Shops and restaurants are only a short walk away.

Great location

Value for money was not good; I believe it was priced higher because it's so close to Jasper National Park; paid less in Canmore for a two-bedroom suite with kitchen than I did here; however, I assume that's how the market works near Jasper and everything in the area is expensive for what you get.