Hotel is right in front of Bayfront walk. Complimentary coffee.

Bathroom was way to small, and bearly room to stand in front of mirror.

restaurant on site

slow elevator

The location is just perfect in the edge of downtown Miami - with a great view of the coast and port from the upper floors. Tourist marketplace and excursion boats are just across the boulevard. The staff is very friendly, well organized and helpful. They offer free storage of your luggage until your evening flight to Europe. You do need any password to use the wifi connection... Bus 100 (stop on the other side of the boulevard) will take you to Miami beach for just 2,25 USD

There are only two slow elevators and they often do not work properly so be prepared to wait for the lift. Rooms are rather cramp, but that's what you pay for your modest rate. They offere welcome cocktail (bravo!) but be prepared for the rather old building...

Great view from the room, comfy bed, friendly staff, valet is expensive but handy in city centre, very close to a lot of what you need in Miami downtown

Valet took ages returning the car and didn’t follow order of how people arrived. There was an amenity fee which seemed a bit useless to me and should be optional, the only benefit we saw was the cocktail which was basically a size of glass above a shot glass of juice, quite frustrating to have to pay for no reason and would have probably looked elsewhere. The bathroom wasn’t the best either, the bath was pretty grim to be honest, it was okay, but for how modern the room seemed, the bathroom seemed ancient and just wasn’t clear, it seemed to be decaying

I did like that there is a shuttle to the port of Miami for a fee. The shuttle will pick you up after you return from your cruise and take you to Miami International Airport. The shuttle was nice and comfy. The hotel staff and concierge for the shuttle were extremely friendly and helpful. Beautiful view from our window. Close proximity to the port and Bayside Market.

There was no breakfast available (if there was we were not informed at check in). The room and bathroom were very small to be considered a Penthouse room. No refrigerator or microwave in the rooms.

I had a problem with the check-in and the staff member Lorena called her supervisor and accommodated us and made us feel like valuable customers. she tried to rectify the problem and was diligently trying to work with booking.com to fix the situation. She was very nice and I recommend she get a raise. This hotel is worth the price and I recommend it. Very clean place.

I didn't like the back and forth between booking.com and the hotel which waisted almost an hour of my time. Both the hotel and booking should have sorted it out between them and not make me sit on a phone with booking.com rep and hotel rep going back an forth saying who was at fault at 12am. Booking.com and the hotel SHOULD have said "no problem Ms Brown you have a prepaid registration let's get you checking in and we can work out the details. " But that didn't happen until I started getting frustrated. The hotel in their defense, did call me before 9am the next day and let me know they had resolved the issue.

My room was very nice and clean

I didn’t like them smell. The elevators are very slow and the numbers inside don’t show while going up and down. The staff also were not accommodating. We were there during hurricane milton and our cruise was cancelled for the 1st night. We needed to stay at the hotel for an extra night and they told me, they couldn’t help because they are booked for the next day. We couldn’t go on our cruise because we couldn’t find another hotel so we called our airline to change our flight to go home the next morning. It’s was very scary feeling that we were going to be homeless for the day.

The location is excellent. We were going on a cruise next day and the location could not be better. It's very close to the port of Miami, lots of eating options within walking distance, the very lively and entertaining Bay Side Market Place is 5 minutes walk, and close to many stores for shopping. Also, within easy reach to the Metro Mover which connects to the Metro Rail. From the airport it is very easy to use the Metro Rail and Metro Mover to get to the hotel for $2.25. Just get on the train from the airport, there is only one line, get off at Government Centre, take the Metro Mover and get off at First Street Station, where the hotel is 2 blocks away. Metro Rail is $2,25, and the Metro Mover is free. Taxi from the airport is about $30.00. Room is very nice, clean, and comfortable. Will certainly stay again.,

Only 2 small elevators, so at times a bit of a wait to use it. Also, the hotel was a bit expensive.

The location is wonderful by restaurants and shopping and the market place. It is very close to the cruise port. The staff is always very nice and friendly. Love the free welcome drink vouchers.

The room was nice but the bathroom was so tiny. I have never seen a bathroom that small before! It was just big enough to fit one person. The elevator down was a challenge at checkout. You just could not get an elevator. And when one finally arrived it was too small for us to fit with others riding the elevator down. I called the desk and told them that we had to meet our driver at a specific time and needed to get to the lobby. She was very accommodating and sent an elevator up with an attendant to get us. The staff is always very nice and friendly.

staff was really nice. it was a busy area but we were able to get to port right on the outside of the hotl. Also there was a 24 hour CVS right across the street.

elevator small and took forever