The staff at this hotel were so incredibly kind to me and my husband throughout the stay - but I need to highlight Samir. My partner and I parked in a parkade 3 blocks away from the hotel and accidentally left a light on. The car died. Samir rallied for us and found someone at the hotel to help us by driving one of their cars to the parkade with us and jumping our vehicle. They went above and beyond for us. This is all on top of a clean, spacious room, pet friendly, felt safe and secure, great value for what we paid, all-around WONDERFUL stay. This hotel has made regulars of us and you should become a regular too!

Literally nothing this place is the bomb.

Given how expensive downtown Seattle is, this was a good value in a great location. The female front desk clerk was friendly and honored our request for a quiet room. Got top floor and bathroom size was fine (had read poor reviews here about them, guess we got a bigger one). Very quiet though we stayed on a Monday so perhaps it was empty.

Musty humid smell in room and unable to open window to air out. One elevator was completely down, the other not working properly so took forever to come and was packed each time. Parking too $$$ so we booked a private parking off-site for half price.

Clean, quiet, nice hotel. Super helpful and polite staff. Comfortable beds with rooms that stayed cool in very hot weather. The location was within walking distance to tourist attractions and the waterfront.

The coffee and wine bar located in the hotel only operates during the day as a coffee shop. They dont serve wine, nor do they offer wine tastings as per advertised on signs in the hotel. We had to go across the street for drinks to the other hotel restaurant, which closed at 9:00. There were bo other options that were close by which was disappointing.

The location was great. The cleanliness of the room was very good. The bed was very comfortable. The price was very reasonable and the staff was very friendly and helpful. Since the rooms do not have heaters, I requested one and it was perfect. It kept the room super cozy.

They did not have a pool or hot tub. Our room faced a wall with some noise. The walls were very thin so we can hear everyone talking around us. They did give us ear plugs to use, but I am sure others could hear our conversations. The pillows were way to puffy for us. They did not have any wine sampling like their ad stated.

Really close to Pike's Place Market! We could walk over there, to various shopping options and restaurants. You can also walk to the tram that goes to the Space Needle.

From the lobby, you have to walk down a flight of stairs to get the elevator up to your room, or up a flight of stairs to the elevator up to your room. This is not ADA compliant, which was not a huge problem for us, but is just a warning for others. To be fair, they may warn people of this ahead of time, we didn't look as it's not necessary for us, but I feel it's important to highlight this for others that may be booking in the future just in case.

Excellent downtown Seattle location with walking distance to the Space Needle, the Pikes Place Market, and downtown Seattle restaurants/bars. A word of caution! The downtown Seattle area and the walk to that from the hotel had a lot of homesless people and even some tents on side streets. It was not pleasant and somewhat unsafe. But the hotel itself is a few blocks away from all that and so the hotel was fine. The front desk was pleasant and even let us check in a tad earlier without any charge. They kept our luggage until the room was ready as we checked out Seattle places. The hotel felt safe, clean and the room was excellent. This was an amazing 'value' for your money considering we pay much more for crappy hotels in many small towns these days.

Well, it was not the hotel's fault but downtown Seattle felt unsafe, unclean and not worth going back to unless and until they clean up! Walking through swarms of flies to get to restaurants/bars is so unappealing. Seeing crowds of homeless people swarming around and even walking into restaurants was just gross--these people are down on their luck and should be helped but them in downtown Seattle is not one would want to experience as part of a 'vacation'.

Proximity to the Seahawks game was our priority, and the distance is manageable for walking to & from the property. The room was comfortable & clean. Like that you need your room key to access the elevator to your floor. The staff is friendly & helpful.

Very sad that the restaurant we had enjoyed last year was now closed. Cafe in the building doesn’t do dinner hours, so eating after the game became troublesome. Also, the cafe was out of many of the things we tried to order for breakfast the morning of our stay.

Good value for money and location. I stayed for just one night and overall, I was satisfied. The rooms were clean. I want to highlight the pleasant service at the reception upon check-out: a nice and friendly woman made the check-out process more enjoyable

From the negatives, during check-in, the guy at the reception was on the phone. I took a seat to wait for him to finish his call, but after that, he ignored my presence, which felt a bit odd. The second issue was that it was chilly in the room at night, and there was no option to adjust the room temperature. However, overall, I enjoyed my stay.

The staff were really nice and I liked learning about the history of the hotel through the postcard placed in room. I appreciate the 2 complementary water bottles as well as the refreshing water in the lounge.

There isn’t a large variety of restaurants open that you can walk to during the evening and weekend hours. However, there is also less homeless people around the hotel area so it’s a trade off. I found the homeless people down a couple of blocks to be very aggressive.

The location, within walking distance to the waterfront, to pike place, and to Westlake Center. The business center on the second floor.

The homeless nearby; the fact that there were no laundry facilities on-site; the limited hours of operation for the adjacent restaurant; the fact that housekeeping was only cleaning the rooms every other morning; the heater also failed to warm up the room, and it was cold this time of year in the Pacific Northwest.