Reception staff were pleasant, efficient and professional in booking us in. I double checked the requirement to register our car for free parking on our booking in form. Reception also provided extra milk for our tea and coffee in the room and made us aware of breakfast and evening meal times. The room layout was good, especially having the basin situated in the bedroom rather than in the shower/toilet. Comfortable bed, high standard of cleanliness throughout, decor and fittings in good condition. A very good variety of cereal, bread, fruit, 'Full English' and juice available for self-service breakfast with helpful staff on hand if needed.

The only suggestion I could make for improvement is the lighting control for the room. The keycard is used to activate the lighting in the room: not a problem in itself, but when you pull the card out to leave the room, the lights go out straight away. It would be better if there was a half minute delay after taking the card out (like when shutting a car door) to keep the lights on.

Our room was clean, comfortable and surprisingly quiet. The staff were very friendly. Quick check-in and check-out. There is a 24/7 McDonald’s next door.

No frills, just perfect for short stay and the price was great , breakfast is easy with enough choice and will recommend to anyone looking for an easy well priced stay over with restaurants and shops all on site , the view from our room was over the fields into the countryside so anyone fancying a stroll on a fine evening will be more than impressed with the location . Located just off the M11 motorway 1 hour from London is perfect for travellers heading north and south of Britain and for those who wish to visit the ancient and academic city of Cambridge with a unique nightlife and cultural dining , I have rated this hotel 5/5 purely on its convenience and I will continue to revisit in the future

The fire alarm kept going off mid morning in all the rooms but the staff did everything they could to solve the problem, bearing in mind they can't be isolated for safety reasons,

Honestly, for the price it was really good. We just needed a cheap stop over for one night with a dog . It was clean , basic , but more than adequate for the price. That price bit is important, you get what you pay for, but this was better than what we paid for in my opinion.

For the price we paid there was nothing to moan about. If absolutely pushed I’d say sound proofing within the hotel wasn’t great. But then we booked it expecting it to be a noisy hotel at a services. So what else would I expect!

Would use again, not a bad hotel at all, not luxury, but nice enough. Staff were friendly. Bathroom was clean.

When we arrived (pretty late at night tbh) there was no one on reception, just a sign saying they were with another customer and would be back in 5 minutes. It was rather a lot longer, but at least there were plenty of seats around. Also polite when they arrived. The main light in our room didn't work, we were only staying one night so we reported it in the morning. It was an accessible room, I'd be interested to know how a wheelchair user got on with the bathroom, the flush and the soap were both very high. (Wheelchair level sink with soap at standing height on the wall). The carpet wasn't particularly clean, nor was furniture in public areas.

Very lovely welcome at reception. Our room 129 was nearby so no carrying our bags for miles was a bonus. Room was clean and cosy with everything there we expected. Shower fabulous and squidgy pillows and bed. Many facilities in the adjacent services building including eateries, coffee and Smith's. The loos were clean too👍🏻 If staying in the hotel, you can book breakfast and an evening meal for £25. We unfortunately didn't have time to try this as our son was a patient in Addenbrookes Hospital and therefore spent most of our 3 days there. Car parking was free for our stay but ensure reception have your car registration number. If we have to stay near the hospital again, this is where we would come. So very easy to go to Trumpington Park & Ride, leave the car for free (for upto 18 hours) and then bus it straight into the hospital grounds.

Forgot to mention to the desk team that the shower door glass was a little loose within its frame and noisy whenever it opened and closed. This isn't a complaint but probably something they should be made aware of.

Like that the hotel is next to the services so can stock up on sweets and treats, reception staff are always very friendly and helpful and that you can pay to have breakfast which is usually very nice, rooms are clean.

Hotel could do with a lick of paint or updating the walls in the dining area are all marked, the vertical blinds were broken overall needs a little upgrade plus the beds (single) were very uncomfortable so may be look at replacing some beds.

I like that my two dogs could stay at the hotel with me. The hotel is modern, clean and the staff are all lovely and very helpful. The room was modern, clean and spacious and it was nice and quiet at night. Even though the hotel is based at Services it was only 15mins drive from Cambridge University Vets which was the reason for my stay. I would recommend this hotel to anyone travelling with a dog. The staff even enquired how my dog was doing after his op.

There wasn't anything I didn't like.

Lovely and clean, Jamie welcomed us and gave us all the information we needed. The room was lively and cool after a long drive. Evening meal was good and breakfast was very well presented with lots of choice, from pastries, cereal, toast, and a cooked breakfast.

There wasn’t enough pillows in the room, we did ask for more due to medical reasons but unfortunately or request couldn’t be met, although Jamie did try her best to track some down.

I used the hotel as a base for three weeks whilst on business in Cambridge. The accommodation was clean and comfortable, the staff were excellent and really helpful. The food was uncomplicated, always well cooked and presented, and reasonably priced,

Whilst there is a bar and restaurant area in the hotel it is rather stark and lacking in ambience. A taxi into the centre of Cambridge for an evening cost £35 each way for the pleasure.