Our bedroom decoration was beautifully done; the bed exceptionally comfortable, modern bathroom; super rare quiet air conditioning. Excellent choice of food for breakfast inside or outside seating, exceptionally helpful and smiling staff. Front desk cheerful welcome and v helpful. Excellent efficient and helpful booking team. Hotel parking close by but reserve in advance. Location right next to beautiful city centre but still in a v quiet location. This has to be the best place to stay for anyone visiting Aix-en Provence!

Some rooms have bigger bathrooms than others but a minor inconvenience.

We spent 5 nights at Hotel Cezanne as one of the stops in our 2 week holiday in France. The entire experience was amazing. We were greeted at check in by Serena who not only told us that our room was ready (great news after a 15 hour flight) but also that we had been upgraded to a junior suite. The room was spacious, clean and comfortable. The hotel itself is in a great location, just 100m from the train station and less than 10 min walk from the main thoroughfare, Cours Mirabeau. Most of the town centre with key attractions is walkable from the hotel. It is also just off the busy area so it is an ideal location to have a restful stay and yet be able to have the rest of the town within walking distance. The hotel serves an impressive western breakfast comprising hot dishes (eggs, bacon, sausages, sautéed mushrooms, etc.), an amazing spread of breads and pastries, cereals with an assortment of dried fruit and nut that you can add, juices, and coffee and tea. The staff are friendly and are always at hand to help. We arrived from Lyon Saint Exupery airport via TGV to Aix-en-Provence TGV station, and then via an Uber to the hotel. Uber rides are generally expensive. On hindsight, a better option would be to take the TGV from Lyon Saint Exupery to Marseilles, and then switch to an SNEF train direct to Aix-en-Provence (station just 100m from the hotel). This would be the most convenient and cost-effective, especially if you have luggage to lug along.

Nothing really. It exceeded our expectations both in terms of the hotel stay experience as well as proximity to the train station and attractions. Perhaps one thing to note is to ask if the toilet in your room comes with a wash basin. In our case the toilet was separate from the bath area (which was excellent and spacious), but the toilet did not have a wash basin. This, according to staff is not a standard feature but guests can query on this before checking in. Overall, not an issue.

The location is very good for the car travel as it is nearly at the very center, but easily approacheable by car. The garage is spacious and is just 100 metres away from the hotel. Staff was very friendly and welcoming. The breakfast is quite generous, but if you do not want to take a big one, there is an express option as well, which is great if you are not too hungry in the mornings. This is a good place to stay if you travel around.

I am not sure why the hotel has 4 stars as the facilities are not that plenty. I was quite surprised that the bar worked only till 11 PM and while there was a person at the reception, who is normally is a bartender as well, he rejected to sell us anything after that time. The rules are the rules, but the additional money would not harm the hotel either. The exit from the hotel is a bit narrow and we have witnessed as the big car had some challenges to come out without too many back and forth movements.

Breakfast food choice was very good. Location was excellent being close to the old town but in a quieter area. We loved the garden area, it was pretty and very peaceful. The main thing we liked about this hotel was the staff. Everyone was so pleasant and friendly to us, from Muhammad who checked us in to Omar who looked after us extremely well in the garden.

The coffee frequently ran out at breakfast and was slow to be replaced.......something to do with a slow machine in the kitchen I was told. Also on two of the 3 mornings of our stay, the bacon was finished at 9.45 and was not replenished.

The personnel were professional and helpful, the bed was comfortable and the room was clean.

The shower was a little tricky to turn off and there wasn’t much room in the bathroom to set things down. We could also hear other people talking during the night, but that may have been because we were close to the elevator. It was an easy walk to the main shopping/restaurant area, but there wasn’t much right by the hotel.

The room was comfortable. We booked a Superior room, I understand this is a smaller boutique hotel, so the room is a little smaller that we are use to, but it was clean. The bathroom was small but the shower and sink areas were updated and clean. The hotel common areas are very nice, quaint, clean and cheery. The staff was friendly and helpful. The location is wonderful, close to the Tourism office (just a five-minute walk) where we had to meet for all our schedule tours. The breakfast was good, eggs, bacon, sausage, sauté vegetables, baked goods, fruit, cheeses, meats, yogurt, nuts, dried fruits., coffee, juices. The yogurt was delicious. Would definitely stay here again.

The location and the quaint feel of the hotel.

The staff were very friendly and helpful. We were pleased to receive an upgrade from the classic to deluxe. The room was pleasantly decorated, provided with clean and well maintained facilities and overlooked the courtyard. The bed was extremely comfortable. Location was a short walk away from the old town centre and the central railway station. It should be noted that the Aix en Provence TGV rail station is much further west but there is a frequent bus shuttle service which also serves Marseille/Provence Airport.

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This hotel felt like a home away from home! The decor and styling is so homey and welcoming! The location is perfect! Just a short 5 minute walk to the town centre. The bed is super soft and incredibly comfortable. The breakfast is absolutely superb and well worth the price tag! So much variety from sweet and savoury, hot and cold! My room was cleaned on a daily basis and the the staff at reception are absolutely wonderful! So kind, attentive and helpful! They were willing to book tours, dinners, taxis, train tickets and help me get to and from places. Really lovely experience!

There is no mini fridge but luckily there was a kettle. The room is not soundproof and you can hear everyone and everything! But all minor things that didn’t bother me that much. Just something to be aware of :)

Great location near the historic part of town. It is near the small train station but unlike other cities, the area is clean and no vagrants near the station, plus it’s far enough that we never heard a train, even wondered if it’s used. We walked home from the concert theater 10 minutes away at night and felt safe, the Grand Theater Aix-en-P. The rooms we had were both spotless and attractive. Staff are helpful and very pleasant.

This really isn’t a negative but there is no parking directly at the hotel. We parked in the lot 2 minutes away at the train station, easy walk, ground level, right next to the street. Clean. Safe.

The hotel was super close to the main train station on a lovely street which made Aix our perfect base for travelling to different towns in the region. The courtyard was a lovely place to sit in the evening to have a drink, chill, read a book etc. The staff were lovely and professional and made us feel very welcomed. Definitely found a hidden gem in Aix-en-provence, bravo.

N/A we liked everything