Staff were very accommodating and friendly. Several nice touches - fussball, sweets, water, games. Very well located hotel - 2 mins from a large casino and 8 mins walk to centre ville. We would stay here again if revisting. And to be honest, a family of 5 having 2 rooms next door to each other was fantastic.

Rooms could have been cleaner and fresher. Breakfast not great for vegetarians and on last few days ran out of fruit. Would have been good to be warned about narrow parking - we would have got a smaller car. Room 316 smelt of urine - floor or bathroom.

Great kitchen setup with everything necessary to eat at "home". Great location and the garden area with a quality petanque setup were so nice. Beds very comfy and AC worked great. Worked well for our family of 5.

Parking garage is ridiculously small. We did fit a BMX X5 but with every sensor going off and had to load/unload with it out of our spot. Added a few grey hairs. The toilet didn't really flush- took 5 or 6 times. Master was so tiny it was like living on a boat.

The aparthotel is very well located near the old town and all the restaurants. The room and bath were clean. The staff is nice and try to please their customers.

It's way too expensive for what it offers. Breakfast was really poor, with no healthy or qualitative options and it costs 12 EUR per person. Moreover the plates, cutlery and water glasses were not very well washed... Parking in their own underground parking costs extra than the already expensive room. Pets cost an extra 6 EUR per night. There was a sewer smell in the toilet room and the sink was clogged making weird sounds when the water was draining. We had a misunderstanding about breakfast which I had the impression it was included in the final price for the room and the staff offered a discount in order to settle the argument.

Proximity to the city center. Many utensils in the kitchen. Wonderful fridge size. Room air. Tv with many channels. Garage places were in good number. Employees were very nice and solicitous. I do not know how could be the stay if were in Summer when there are more guests I guess.

"Bath 1" could be a sink. Maybe more options to buy (food) in the reception market. A pool would be great! Cleaning before 7 days is paid. However all above is not really something bad about the hotel.

First of all great location. 10 minutes from the train station (walking distance) and 5 minutes to the city centre. A supermarket is just three minutes away. The hotel is lovely and the apartments are comfortable, have a good size and all what you need. The hotel's courtyard is great, it has hidden corners, seats, loungers and mostly is in the shade - great for playing with kids. The staff are fantastic, welcoming and helpful. The lobby has a whole array of toys, books etc. that you can either play with in the lobby or take to your room. For a family trip this isa great hotel.

The kitchen is well-equipped but maybe some of the things good be replaced. The pots and pans had lots of scratches.

The apartment hotel had 24/7 reception and the rooms were quite roomy for 2 adults and a chihuahua dog. We didn't drive so I don't know about parking. The kitchenette was complete with electric stove top, all necessary pots, pans, dishes, utensils, microwave and even a dishwasher and soap for it as well as soap if washing at the sink. The fridge was not full size, but adequate for a day or two of food storage. It also had a desk and pull out dining table. Since the rooms were only cleaned once a week, there were some self cleanng items like a vacum cleaner. All in all, it was clean and roomy and good for families as we noted there were quite a few families with children at the hotel.

Although clearly within walking distance of the center of town and all the tourist sites, it still is about a 10 to 15 min walk on some narrow sidewalks. We were staying for 9 days and had to ask for toilet paper each night. It would have been better to have at least 3 or 4 days worth of paper at a time. Also, the area of the hotel was a residential area with bakeries, restaurants etc. within easy walking. Unfortunately, times are difficult for many and there were some beggars and homeless on the streets. No one bothered us as we walked by except for asking for money. I'm sure this happens in all cities and countries in the world right now.

There is a supermarket nearby, and the hotel is walking distance to a lot of restaurants and bars in the city centre. The room is very spacious and the bed is very comfortable. Kitchen comes with a lot of utensils and equipment. Breakfast is also pretty elaborate.

Rooms and corridors have a musk but otherwise, the rooms are clean and comfortable. Cleaning service is on request only.

This is the perfect place for small families who need a retreat from the bustle of the city and also need a chance to cook or prepare their own food. The room was very baby friendly and we were provided with a baby bed and told that we could get a small bath for our baby as well. Downstairs in the dining area there were several high chair options and a play area for little ones. It had high-end hostel vibes without being a hostel, and parking close to the hotel.

Everything was great!

Clean room, with all that was needed for a short stay. The staff at the reception were friendly and welcoming. Games available in the lobby are good for some light recreation. The Adagio family city guide was informative. Casino supermarket which is close by is open till midnight hence you can always buy something even if you are out the whole day visiting. Restaurants and the city center are within 8-10 minutes. Tourist center, where most of the tours originate is 7-8 minutes away. Luggage room is very useful to keep your luggage before check-in / after check-out. The property is a 9+ !

Hairdryer could have been better. A coffee machine would be a good addition. Slightly pricey - close call when evaluating for "value for money"

Beautiful apartment just a few minute walk from the center of old town. The apartment was modern, clean and very well equipped. The entire hotel was well kept and the staff were super helpful. Our apartment check-in was delayed about an hour due to staff shortage during the Bastille Day holiday weekend and the manager offered complimentary breakfast for the next day. The had maps of the old town and offered great suggestions for restaurants. This was our second stay in the Adagio hotel chain and will definitely look to book in the future. - only wished we had more time to stay in Aix!

Nothing!