The location is great - we use it as a stopover on our way back to the UK from Caen and have done so for the last couple of years. The staff are always super helpful and ready to accommodate your needs - giving helpful advice on where to eat, parking, places to see etc. It is our go-to in Caen and, if you want to see more of the region - D-Day beaches, etc - this is a great place to base yourself

Nothing really to fault - I guess if I was to quibble I would say the parking is a bit tight and you cannot reserve a spot so you have to take your chances but on the whole I have never had an issue

The room was a good size, breakfast was good and location was good.

The only issue we had was that when we booked our rooms the price included breakfast, however when my daughter booked her two rooms it did not include breakfast and for 3 nights the room was only €15 cheaper, however when we enquired if they could purchase breakfast they were told it would be £20 per person per day, I think that is disgraceful and excessive for a buffet breakfast, we paid less for main course meals in the local restaurants.

Very comfortable beds, clean good quality furnishings. A step up to the shower but was OK. The fridge in the room was a big plus. Breakfast was lovely but expensive at €20 each. Secure parking on site €12 a day, which was very handy and a reasonable price. Staff were extremely helpful and friendly and did everything to help you feel at home. We would definitely stay here again.

Cannot understand why the bar closes at 10pm on a Friday and Saturday night at the height of the season. Several people wanted a drink from a hot chocolate to a digestif. Easily 10 people one night. Management needs to address this. Many guests were not impressed.

Staff were absolutely lovely. The room and bathroom were clean. Perfect location all in all a great stay.

We ate at Le Bistronome right near the hotel and ordered steak and chips. OMG it was like chewing on a shoe. The staff couldn't have cared less, so if you choose to go there don't choose the steak! Other than that nothing could have been bettered.

Location was excellent. Staff were friendly and helped when asked, but otherwise didn't interfere unnecessarily, which is good. Our dog felt at home too.

Car park we found tricky, with entrance and exit the same and that being quite blind and sloped. We nearly always met another car when leaving, and this resulted in minor damage to our own car on one occasion.

Recently refurbished - room was modern, clean, nice to stay in

Thought the breakfast could have been better for the money. Not enough fruit, no toaster for bread. Nespreso Machine nice touch / but wasn’t working properly. With so many restaurants around - not sure it was value

Very central. Clean. Nice location by canal.Rooms lovely spacious

Shower obviously wasn’t checked as pipe wasn’t connected to water supply, but was rectified the next morning.€14 to park car overnight, we parked right outside in the street all 3 nights, it’s free 1900-0930

Room was a nice size and not a bad view outside ,breakfast was good but it depend on what you wanted...........

I loved Caen its a beautiful city i can not not find any faults with the city at all if you get a chance go there......

We arrived around 1.30pm on a very HOT day. Good, COOL, easy to find pre-booked parking. Check in from Mid-day so no hanging around. Lift from car park straight up to reception and hence to our room. All beautifully air-conditioned. No hair dryer in our room but a short call to reception and this was rectified in less than 5 minutes. Excellent shower. Good variety of food and drinks on offer for breakfast. fresh and well presented. Lots of lovely restaurants close by in the old quarter for dinner.

Not keen on modern rectangular wash basin with no plug/plug hole, just draining at the back.

Location with a car park (charged) underneath, which was very convenient ( especially the lift). Comfortable well appointed hotel, butnot the cheapest.

Several things. The safe in our room did not work. (Reception said they 'had problems with safes', but did nothing to resolve it.) Also had a bedside light not working. We were disappointed that there was no evening dinner service ( Albeit we were aware when we booked). It seems a lot of hotels have given up on dinner since the pandemic.