The staff were friendly ; welcoming and helpful. We loved the relaxed/ cool vibe - the table football ; pool table and assortment of board and card games for the little ones. Location was great - about 10 minutes on foot to the old port . Car parking was nearby - we used the public parking near the hospital which was around 2 euros overnight. The swimming pool was well look after by the hotel staff. In no way would I class this as a "budget" hotel . Fantastic!

The only grumble and it is very minor was that there was no kettle ..but so what as the restaurant was such good value

The pool was fabulous (noticed pool maintenance guy spent a long time cleaning it). Good job. The staff were lovely. Bar man and room cleaners. Good security/ lift card and pool lock. Very clean rooms. Great bed. Super bathrooms. Great Wifi. Loved the cool water dispenser on each floor

Breakfast area cluttered. Daft system to boil your own eggs! Mine kept getting pinched. No ENGLISH tea and no attempt made to provide more. No fresh salad. Tomatoes cucumber lettuce. Coffee machine kept breaking down. Need a bar to balance trays at servery. I was overcharged for tea at bar! €5! Would have like a hairdryer in room and tissues.

Breakfast was very good. Room was small but very clean and very good value if you want a single room on your own.

Some staff at the reception desk were not good to communicate at all. I felt they did not make a great effort ...we were tourists in their country after all. One more mature lady we met on day of departure was excellent. The taxi situation was a disaster and staff were not up to date at all on where the bus stop was for the airport .. very poor and would put us off of going again as we nearly missed our flight.

The staff were all friendly and helpful. Unusually for a mid price brand hotel the bar area had a bit of ambience and it was pleasurable to sit and have a drink and light meal.

I thought the room was warm and stuffy, the air con was switched off and wouldn't go lower than 19⁰. If the window was opened there was a lot of noise from the street, the railway and helipad for the air ambulance. There was no glass/cup in the room which was awkward when I needed to take some medication.

The staff were very helpful and pleasant. Easily accessed. Breakfast was lovely and great variety. Pool and surrounds were amazing. Very good facilities Would highly recommend this hotel to anyone visiting La Rochelle

The bedroom was a bit small with basic furniture. I have a CPAP machine to sleep and could onky use a chair to put it on beside bed. Bed close to wall and made it uncomfortable for getting out as we are not as agile anymore.

Reception is a small desk as you enter and always someone available and friendly to welcome and answer queries. Security was good as access to lifts and stairs is only by door key card. The ground floor has a good bar and restaurant area and pizza catering services. Also many games available - Pool, table football; chess and much more. These were great to utilise in the evening on return from sight seeing. The pool area is clean and inviting. Shame the pool was not heated, but did manage to get in! The room we had was expected and we loved that there were plenty of plug sockets for charging phones etc. 7 min walk to the train station and 24 hour taxi services. 15 minute walk to the harbour and an array of places to eat. From the harbour you can book a trip out to Fort Boyard and Ile de Aix, which we did - fab excursion.

Nothing really.

Great hotel. Lovely pool. Simple room (with comfy bed). Great shower. Perfect for a 3 day break. Short walk into La Rochelle. Friendly staff.

Would have been nice if the bar opened a little later (we were there during the euros and arrived from a late flight). A member of the housekeeping didn't knock before opening our door. Granted we didn't have the door hanger on but they should knock first!!

Perfect location, at 5 minutes walk from train station and 10 minutes walk from main hyper centre of La Rochelle. Staff all lovely and welcoming, even speaking in English when they didn’t need to at all! Bar open which I had a drink from, very pretty decor for a budget option hotel, with a nice terrace to enjoy the sunshine too. Pool open during the day which was fabulous. Room had everything you needed for a short stay, bed comfortable and whole place extremely clean. Water station by lifts too for cold water. Highly recommend hotel and will return on future trips to La Rochelle!

Nothing. Everything was perfect especially considering the price which was great value for money.

The hotel was very comfortable and great value in a good location with about 1km walk to the old town and port. The room is tight but adequate, and the breakfast was excellent. Staff were very help.

Not a big deal, however, we asked local cleaning staff for a hair dryer and they could not locate one. We should have asked reception (no contact phone) since they have hair dryers. A point to note

very welcoming staff and quick easy check in. we loved the communal area with family games, what a great idea. breakfast plentiful. sadly couldn’t use the pool due to poor weather but it looked lovely! room very clean, functional, comfortable. blackout curtains, hot shower and nice bed. we stayed 1 night on our tour of the west coast. great location to walk into town and explore. definitely recommend.