I accidentally booked this stay but decided to keep it and make a trip of it. After reading a few of the reviews I was a little sceptic but I must admit this place was amazing and exceeded my expectations. Yes, you need to climb a few steps to get to the room but I found this rather easy and had no issues with 2x large suitcases. The lofts are located right across St Charles train station, making checking in and travelling about really simple. The bedding was very clean and comfy and even included extra blankets, pillows and towels. You have a bakery downstairs, shops around the corner and everything else at your disposal or very nearby, The old port is a 15-minute walk from the units. The unit itself is EXACTLY as shown in pictures, super clean, the bed was very comfy and the shower was amazing. You are also allowed to make use of the gym in the sister hotel next door and can additionally use its spa for a couple extra $$. Things to keep in mind are that you are expected to clean the apartment at check-out or you can pay 20-35 euros for the service if you don't feel like cleaning which is more than fair. Also, there is a small city tax which is not included in the price. But overall we had a comfy and enjoyable stay at the loft.

To be dead honest there was Nothing..Everything worked great and was as advertised. The area might seem a little dodgy with a lot of graffiti but my wife and I walked around 11-12 at night and had no issues and people around were friendly.

Front desk staff are very nice and always helpful. The location is perfect if you are coming/going by train, right across the street. The #91 shuttle bus to the airport is at the train station as well. The area feels a little sketchy at night but we’ve stayed there several times and I've never run into any problems. Accommodation is nice, bed is comfortable, nice to have a kitchen if you want to prepare breakfast or lunch. There are several little cafes and small restaurants within walking distance. Grocery store and bakery are 5 minutes. 20 min to the port.

The location is great and near many methods of public transportation, shops and restaurants. The breakfast was a great paid addition to the stay. The apartment is right next to the hotel that manages it and it is super convenient to use the amenities of the hotel next door. The room was really clean and comfortable. It was very comparable to the photos on booking.com.

The stairs, the stairs were high and steep to reach the apartment which made leaving the apartment difficult.

Close to teain station. Grocery store close by.

Lots of groups of just men in the cafes etc.around the property. We had to leave the accomadation in the middle of the night for our early flight from Marseille & we had to stand on the street until our taxi collected us. (i would not feel safe if i was on my own) Rats roaming up & down the street close to the rubbish bins 🙄

Very friendly and helpful staff. The apartment is just next door to the hotel reception so they are always there when you need to ask. The apartment is very spacious and complete. The air conditioning works very well, one in the living room and the other in the bed room. There's no parking but just in the front you can find public parking of the station. Train & metro station is just there too. it was very nice indeed.

The area is a bit jumble but doesn't mean dangerous, the apartment has a very good security door. We stayed in the second floor so no lift was not our problem!

An excellent welcome from very helpful reception folk who assisted us with our heavy bags up the flight of winding stairs. The apartment (1 double bedroom , separate toilet and bathroom plus large lounge diner. It is basic inside but with everything we needed. Good wifi. The Apex Hotel next door serves as reception and you can use the hotel's facilities. It is situated approx 100 metres from St Charles Bus and Train station. An easy walk down to the Old Port to wander around. We were able to leave our luggage at reception before and after checking in/out.

Be aware there is no lift however you will be offered help. There was a TV but it wasn't clear how to use it. None of the channels seemed to offer anything live. We did find Mr Bean though!!

Location was ideal for train station and the studio was well equipped. The spa was an excellent way to unwind after a day of exploring the nearby landmarks!

The studio is in a busy part of town, so be prepared for a bit of noise throughout the night.

Next door to St Charles Station and TGV trains, the Urban Loft was large and airy with lots of room to cook, eat, sleep and hang out. Amazing breakfasts in the hotel next door which has a spa, bar and guest lounge, plus very helpful staff. Within walking distance of everything.

This is an old building with no elevator, some guests may find carrying their luggage up the steep and winding staircase a struggle.

Really good location, 2 minutes walk to the metro/bus/train station. Good size room. I really enjoyed my stay in Urban loft.

Wasn't as clean as it should be lots of dust. Nobody changed our towels during our stay.

excellent location close to city centre(15 min walk to the port), car parking in front of the hotel, friendly staff, spacious, good price, very clean

feel a bit unsafe in the late nights as some homeless guy near the door, no lift and have to carry your own luggage ( very inconvenient especially for senior citizens if you have heavy bags or couple with young kids+baggage etc