I loved the staff for their genuinely friendly helpfulness. My room was an apartment style with a full kitchen, and it had a lovely and large terrace which I just adored. That felt so much like home to me with the garden that was along the edge of the terrace... it was a magically peaceful way to start and end my day. I had a nice view of the eiffel tower there as well, which was fun to see lit up in the evening.

While there were many nice touches provided by the staff and as a usual part of the stay, there was one thing that could have been better. The bed was a bit too extra firm for my taste. As a side sleeper I find it doesn't take long to experience a good amount of discomfort or pain in my hips if there is no give to the surface I'm lying on. With that said it was a small price to pay for the wonderful accommodations.

Location is excellent. Both in terms of location in Paris right next to the Trocadero and the Eiffel tower, and also very close to the Metro if this is the preferred option for transport. Property was very clean.

Room was cleaned but not replenished well on a daily basis. For example coffee was not replaced and neither the water on some of the days. Complaint was lodged at reception but coffee was not delivered although this was promised.

We selected The Eiffel Tower Suite for its breathtaking Eiffel Tower view, generous living room with a convenient mini kitchenette, and its impressive two-bedroom layout. The master bedroom, albeit simplistic, features a small circular window, while the master bathroom, though functional, is comparatively compact compared to the second guest room. The breakfast provided was enjoyable, yet there were instances when the staff seemed less available when needed. The amenities on offer are of a standard variety, and the housekeeping service, while adequate, could have been more thorough. However, the incredible Eiffel Tower view and the prime location undoubtedly stand out as highlights of our stay.

1- Staff are very nice and they let’s checkin early without additional charges. 2- clean and good size rooms. 3- the hotel’s area is safe. 4- mini market very close by. 5- around 20 minutes walking distance to Champs and Eiffel Tower is very close.

Sometimes there’s an unpleasant cooking smell in the ground floor and sewage smell in our room. However, it’s not a big of a deal and we didn’t say anything about it.

small room

We wanted to cook our own food in Paris. In this sense, I think we made a very logical choice.

We had a problem. We were given a different room than the one shown on Booking.com. I think it's a problem with booking. There was a balcony-terrace in the photos. The room given to us did not have a balcony-terrace. However, the hotel manager upgraded us to a larger room. We are glad that.

Great location, lovely relaxing atmosphere. Communal areas were well furnished and to a high standard. Room was clean and had what you would need for a short stay.

We felt the hotel was understaffed as although they were very attentive, they seemed rushed and mistakes were made that delayed our check in and for a 5 star didn’t deliver the personalised service expected.

Staff were unbelievably accommodating and friendly. Huge thanks to Olivier and Orlando for going above and beyond. Every request was answered in 2 minutes and all maintenance related issues were dealt with swiftly. Having the parking nearby and being able to call the valet to fetch and park the car was sublime. The attention to detail for our baby was jaw dropping with the hotel supplying WAY MORE than just a cot but a custom Gro-bag and changing mat. Beyond 5 star service and incredibly family friendly. Brilliant location and close to everything that I wanted/needed. Outdoor patio FAR exceeded my expectations and was a great place to just relax and enjoy the sunny weather.

Room required more maintenance than I was expecting and had to make several maintenance calls. Also, the bathroom light was linked to the cupboard space which made it difficult to switch on the bathroom lights without disturbing my wife and baby daughter in the middle of the night.

The staff were really friendly & helpful. I wasn't well on one of the days and they did everything to help. The room was so much bigger and better than I'd expected it to be online. The stay altogether was exceptional.

I just wish it cost a little less so I could afford to go more often. But I would definitely stay again nonetheless

We stayed in the apartment for 2 night, washer machine in the room is great. Room is not too big, but quite enough for 3 people to stay. Location is perfect, walking distance to Eiffel Tower is 3 minutes. Also there's a monop just next to hotel, easy for buy some food.

The the bed is standard size, not queen bed or king bad. Opposite of hotel is a pub/bar, quite noisy at night.