location was fantastic just few minutes walk to the Grizzly lift. The gym was well equipped and had a nice view.

Spas a little disappointing, with no staff to supervise. It took three days of asking to get the other two saunas turned on! As it’s high season and very busy you would have thought they’d have them on already. The pool and hot tub were on the cold side. The room with the pool table closed at 7.30!

An excellent apartment overlooking the slopes with access to ski lockers and within a few steps of the Grizzly chairlift. The main building has a well equipped wellness centre for use by guests which has a gym, pool, sauna, steam room and relaxation areas. The apartment was small but well furnished and clean with everything you could need for a self catering stay. The restaurants and bars of Vallandry are a short walk away.

An inventory of all the equipment is required to be taken when you check into the apartment but this lists many items which are not present (e.g. vacuum cleaner ). The reception informed us that these were generic inventory lists and we shouldn't worry about items which were not present or which were present but damaged. I would suggest guests take time to do the inventory and to take a video of how they leave the apartment afterwards to cover themselves.

Excellent location Well equipped Daily delivery from bakery

Swimming pool not easy to find initially Unclear whether needed to book and pay for parking or not Dishwasher needed salt/rinse aid - this should be checked regularly Could have done with more than one key - maybe some lock boxes for lockers?

Worth bearing in mind that reception is only open for a couple of hours in the morning and then a couple of hours in the late afternoon/evening. If you are arriving or departing outside these hours you need to make a special arrangement to collect or drop off your keys.

Size of apartment - bigger than photos Location to ski lift

Not entirely sure where the “ski out” part was from our apartment (ski-in was fine). Walk to lift however was very short). Shower head in bathroom was loose meaning had to hold the shower head for the first shower. Easily fixed with the turn of a screwdriver.

very nice architecture and natural materials

property was very nice, including the swimming pool, but I was disappointed with the communication regarding my payment (all caused by the fact that the property did not require 2-steps authentication)

good location, genuine ski in/out which was very important

the fires were not lit which was a big shame

Fab location, great facilities. Decent and spacious if basic apartments.

First, sort out the WiFi. You're a 4* residence. Litteraly no connection in the E building. Not really acceptable in 2024. If you can't provide it, then tell us, we can prep. Really simple fix. Second, it's a really big place, and there's not enough staff to manage the number of people turning up to check in at 5 on a Saturday - a 5pm check in is late, sorry needs to be slick. They work hard but are clearly overwhelmed.

Spacious apartments. Close to two lifts (Vallandry and Grizzly).

Check in process was really slow. Rooms were not ready until six pm.

Location near slopes but no lift to apartment block so have to carry cases up about 6 flights of stairs!

No WiFi at all in the apartment and staff not interested in helping