This is our second stay with Les Balcons in Belle Plagne. The place could definitely do with a some modernisation however that didn’t affect our stay at all. The property offers ski in/ski out, I would probably say it’s not the easiest for beginners but if you don’t mind a short walk to easier slopes to start with, it’s great. I would recommend this hotel for families as it allows you to be all together and we were surprised with the kitchen facilities, although limited, it had everything we needed. There is also a lovely pizzeria/bar downstairs that has a great atmosphere, friendly staff and good food for reasonable prices (in the mountains).

The only negative I have to say is that the lift broke down on our last night of the stay and we were on the top floor leaving at 5am to get to the airport. Definitely not what we needed that early but these things happen.

Layout, proximity to slopes, although still a bit of a walk to the nursery slopes if you’re a beginner. Staff very friendly and helpful. Restaurants were great and nice to have on your doorstep.

Overall the place looked clean but there was a bit of grime and dirt on surfaces on closer inspection, especially in the bathroom around and behind the shower screen.

enough space for 5 people, nice beds, nice bath and shower. easy access to the ski slopes.

it was warm in the apartment, and could not regulate it easily.

Handy to the shops and slopes, pool and sauna

Clean but could do with being freshened up

lovely spacious apartment with beautiful views and good location

Location

Restaurant/Bar below

Location, ski in/ski out, staff friendly

Dated, didn’t feel like it should be 4*, room tiny with poor facilities and uncomfortable and small beds, undersized facilities for size of hotel. Didn’t even provide loo roll!

The design, the condition and the equipment of this rent was not what we expected for a four star residence. Basic features are missing: one single shelf in the living-room ... for 6 people. Half of the doors directly hitting the radiators' thermostatic heads. No bar in the 2 bathrooms or in the bedrooms to hang our wet towels. No cloth dryer. Beds and pillows too soft. No spare blanket or alike at the reception. Maintenance came quickly to fix the shower bar (staff was reactive), to change the leaking kitchen tap, and to the replace damaged or missing cookware. However, still, overall condition was poor and we ended up leaving half of our personal stuff in our bags during the week. In addition, the building was generally noisy. Please stop fixing bits and pieces ... it is really time to do a complete renovation I think!

Location Family friendly Pool for kids Majority of Staff very nice and friendly Great heating and hot water

Worse thing about this hotel was the lack of sleep, our room was next to the hotels boiler plant room with 2 new giant 50cm diameter outlets that I can only describe as roaring like a ferries engine every 2 minutes through the night, shaking the whole room and keeping us awake all night. We tried to complain, though there were no other rooms available. Earplugs helped but could still hear it, so basically had no sleep all week. Old and tired needs refurb, Room absolutely stank of smoke on arrival took 3 days of leaving doors and windows wide open to to clear. Average cleanliness, toilet wall behind door had a very nasty brown stain where someone clearly couldn’t get thier pants down quick enough. Sofa bed in lounge that our child slept on had a very large stain all over it which looked like someone urinated themselves. It was also very uneven and the front broken. Bar was very slow, clearly had a long season as one girl very miserable and hard work to deal with. We had dinner b&b, we had to walk 5 minutes up the road all week to another hotel as our restaurant was full and they bumped our group. dinner service was extremely painful, 3-4 hours to get through 3 courses, we tried our best to get them to speed up taking orders/service throughout the week, but there was no way, they move at thier own pace. Sometimes the food was ok other nights very very average. There was a quiet lounge with pool room which we’d like to have used but the fireplace smoked so bad as none of the staff attended to it that we couldn’t stay in the room more than 2 mins. Location is ok, good access to slope for good skiers, but bad for beginners as you have to ski down a very steep slope outside the hotel, which was often icy or mogully, so beginners couldn’t do it. To get to ski school they had to either walk 10-15 mins, or try their best to fall down the slope, then get a lift back up.