Breakfast was perfect. Local selection, fruits, pastries. Room was big and comfortable beds. Bathroom very nice, shower and bath tube etc. We're on the 7th floor with city view. Railways below no problem at all.

Not functioned any lift to garage which led to situation that people with all suitcases were using ramp instead. On TV no English program, CNN and Euronews in program list however with message that signal is too week. Receptionist gave us wrong parking card so when leaving morning we had to run once again back to reception to ask another card. Overall good hotel and recommend to stay however few things could be improved.

It was a lovely visit. The room was clean, comfortable and offered what it should. The hotel is well located, in front of it there is a tram station , very convenient to move around the entire city. A few steps away was also the suburban train station which made everything accessible. Across the street there is a supermarket and a pharmacy, but the hotel also offers a 24/7 self service supply station in case you need a snack or drink. The lobby was great for an afternoon beer and hot chocolate. We did not have tome to visit the restaurant but Loft14 was definitely worth the visit. We would visit again. P.s. the small sachet you leave outside the door when you do not want cleaning service, fills with snacks, lovely gesture for those who think a bit more green.

I like the size of the room and location. Petrol station, Aldi supermarket, dm shop, just next to the hotel. But the parking was expensive.

The room was not clean specifically the bathroom and shower, the cleaning staff were so unprofessional, it seems they won't use any cleaning products for the bathroom , because the stain was so old. Some of the Reception staff were so unfriendly, the only person who was professional was Daniel who tried to cover others mistakes and he was so respectful with the guests , we would like to thank him.

Really spacious room: small little table, one big comfy wing chair, a desk that was big enough to work from there, comfortable beds, amazingly soft duvet covers, staff was super friendly and helpful, best bathroom I have ever seen in a hotel of this category, cool ambient lighting, accessible sauna and huge gym with up to date equipment. Location is super convenient even though it is not perfect in the city center you are faster at some major attraction spots than if you are directly located in the centre. If you don’t need cleaning every day you will get a small surprise appreciation from the staff.

A four star hotel with excellent-but expensive facilities. It is located about 20-30 minutes from the city centre and there is a tram stop directly opposite with frequent services and a railway station about 100 metres further from that. Modern, comfortable, clean rooms with a high standard of fittings and fixtures.

We had a meal in the Mavericks cafeteria. The service was poor, we had to wait about twenty five minutes after ordering for our food to arrive and I think it was very expensive for what we had. We did not eat there again. Other local restaurant or cafe facilities are sparse so if you don’t want to pay the price of dining in a two star Michelin restaurant at the hotel then you would have to travel back into Berlin to have a choice of places to eat.

The hotel is so nice, big open rooms and very friendly staff. The top floor bar is very comfortable with a great view of the city. The rooms are clean and spacious and the shower is amazing, the water pressure is really strong which I loved. There is a tram and underground station right outside the hotel which was so convenient and a supermarket and pharmacy directly across the road which has everything you need. For the small amount I paid, I couldn’t believe how nice the hotel was. 100% would recommend anyone to stay here and I would definitely stay here again.

The only things I can fault are that on the double bed instead of a big duvet, there were 2 single duvets, some people prefer that but not for me. I would have also liked if you could open the window in the room as it can get quite stuffy, there is AC in the room but I would have preferred a window

The staff was is really helpful abd friendly. I had to check-out late and they (Mr. Daniel in reception in particular) gave me extra time without any issue. Rooms are quite spacious and luxurious. We did not have breakfast nor dinner so cant say anything about the kitchen. Overall, the hotel is really good value for its money.

There is no proper coffee around the hotel. If you want to drink your morning coffee in the lobby there is a machine which costs 3.5 eur per cup. I dont mind paying that for a good taste coffee but an office type coffee machine is a missed opportunity. There should be a proper espresso machine with a trained barista in a hotel like this in my opinion.

location, ambience, quality of design

Small children loud in the spa area/whirlpool, specially noted that they were not permitted as spa area is without swimsuits … staff did not tell them to go; check-in staff gave wrong closing time for spa, one hour earlier was the case.

Nice big rooms, comfy bed, big bathroom, kettle and fridge in room, nicely decorated, very close to train and tram stop, supermarkets nearby, area seems safe, very clean. Takes about an hour and 20 mins to walk to the very centre of Berlin which is a nice walk although there's plenty of public transport available. The concierge lent me an iron and ironing board which was very handy. He said just leave it in the room we'll get it after you've left, nice view of tower from the room, nice big windows. I was paying about £95 a night I think and that's while the Euros was on so that seemed good value.

The air conditioning was on but it would only go down to 18 degrees centigrade. That's not bad but I could have done with it a bit cooler as it was hot when I was there.

Got a free upgrade because the AC was not working in my room. The room I finally got looked amazing and had a great view. Still, the AC was not working well but I signed a form to fully open the window and that was enough. You need to be careful with the pigeons though 😂. The hotel has a free sauna and gym as well and many vending machines. There are train and tram stations almost at the door.

Not much to be honest. I’d just say that the AC not working well might be an issue in the upcoming months. I stayed during the first months of June, so it wasn’t strictly necessary. Even if the rooms are warmer than outside. As it’s near the train station you can hear the trains if you don’t close the windows and turn the AC on (just for the AC noise).