Great, responsive people at the front desk who made us feel welcome. Loved the vibes and decor of the hotel, plus it has a nice cafe at the lobby. It's very conveniently located near the Hauptbahnhof with ease of access to transport options (train/ferry/bus) and a range of food/shopping within walking distance.

If you get the basic room like me (Skipper Plus) just note that there are no amenities in the room (kettle/cups/mini fridge).

Staff were very friendly, bed and room were very comfortable, and location was excellent for access to travel options and getting to anywhere in the city centre

Very specific and minor issue but for some reason the bathroom sink plug would get stuck sometimes but that really was the only downside I could think of

Great location only a short walk from the train station and Great value for money. Our room was clean and spacious while the bed was a little soft which is exactly the way we like it. The Bathroom room was a great size and the shower powerful. The cafe downstairs had excellent coffee and pastries.

Only thing the room lacked was a bar fridge.

Location is in a few minutes walk from the train station, many bus options to reach places in the city. The room was very nice: the design, the facilities, cleanliness. They provide shampoo and soap, they also have hair dryer available. I didn’t use it, but they seem to have lockers to store your bags if you come earlier or leave later and do not want to carry all your luggage with you.

They do not have water, tea, kettle, cups in the room. I arrived late and supermarkets were already closed, would be really nice to get some drinks or snacks at least at the lobby if not provided in the rooms.

Great location right next to the train station, bus and ferry terminal. The rooms were modern, comfortable and offered plenty of space. I had a room with a view on the water and a comfortable bench seat in the window. Very friendly and helpful staff - I arrived late and they told me about restaurants close-by with the kitchen still open. The café that is in the lobby is excellent.

The shower temperature was a little unpredictable.

It was very friendly and welcoming entry, staff at desk very late for assistance. Views were exceptional. Access to Kiel Week was direct before the door. Quick access to the Bahnhof and to Sophienhof (for shopping and food) also. We were able to easily take the train to Hamburg for sightseeing. (Beware of upcoming trains strikes!) Also connection for the direct bus to the Hamburg airport with Kielius was behind the hotel.

As with many hotel rooms today, they use mattress covers that increase sweating. Also the covers were a bit heavy for the season. It was only possible to stay comfortable for sleep exactly as arranged by the hotel with the AC at 20C and using the duvets provided. It would be nice, again as with any European hotel, to have the option of a full double mattress instead of the split mattress set up. Instructions for the the coffee maker and and the dishwasher in English could be useful.

Nice spacious room with good facilities and ecological awareness obvious. Very convenient to the train station and taxis, but it is not the hotel on the corner nearest the taxi's. It is further down the road, a red brick building.

We were delayed by the train schedule and tried to contact the hotel by various methods, phone, text, email, but had no responses to any to reassure us they would be open after midnight, so we were stressed, not knowing if we could get in. The check in on the booking sheet should say open through the night to help travellers.

We loved that everything was right at the hotel. The carpark in the basement where the elevator runs direct to the hotel, the car is safe. luxurious Caffe in the lobby and the hotel location.....in the city center!! spot on. Size of the hotelroom we loved it, we are coming back. Thanks to great staff. XOXO Hilmar og Sascha

We loved every single thing!!! Also the smell of new baked bread in the basement and lobby.

The hotel location near the Central Station and not far from the downtown. The room size is very good and very cozy.

We were initially given a room that has a non-working AC because it is located in a new floor (i.e. 6th floor). We were eventually reallocated to the 4th floor, but it was an unnecessary hustle. Also, the bed is very soft that we did not like.

the great help we had with our disable brother- the kindness of the staff and their understanding/ willing to help and support special cases with disable people - such a great humain being behavior and professional way to act and support us ❤️❤️❤️ huge thank you again❤️❤️❤️ - the quietness - the closeness to the shopping center and harbor - easy access and parking for electric cars - it was a great stay for us. definitely to re stay there again when we come back to Kiel ❤️

too soft beds and pillows 😊