The hotel is lovated in a very quiet residential area near a tram station to the center of the city. The staff is very friendly, they helped us with everything and gave us a lot of useful information for locations. The rooms are very clean and comfortable, and the breakfast is wonderful. We arrived quite late for the check-in, but they welcomed us and prepared dinner for us in the restaurant. Thank you, we will visit you again!

Our rooms were absolutely immaculate and well stocked with all of the essentials. It looks like it's been recently renovated, so everything was lovely and modern. They also had a little sweets station in the lobby, so it was nice to grab some free gummy bears after a long day of travel. We didn't have a meal at the hotel, although what we saw looked nice!

We didn't realize ahead of time that the hotel wasn't outside of the ULEZ zone, so we unfortunately had to park a fair disstance away and taxi in -- but that's our fault for not doing our due diligence.

- staff was exceptionally helpful from giving directions of which trams to take, to helping me register to become a Marriot hotel member in order to do early checkin. - Room was neat and smelled still new since hotel is recently renovated - Meraki products in the bathroom to use (also sold at a very reasonable price at reception which we bought as last minute Christmas gifts) - Safe parking on site for €12 - Delicious breakfast! We were only a few guests hence they did not make a buffet but we could choose from a menu so no good wastage and breakfast was sufficient and tasteful. - Good connection with public transport: 5 minute walk to the tram that takes you directly to inner city where we attended the Christmas markets

- Blocked an extra amount of €25 upfront on credit card upon check in for incase you use the minibar, but did not tell upfront only when I disputed the price they explained it is just reserved and will be released if nothing from minibar is used. - Not a super vibey area, the hotel is located in a residential area with many flats so not a stay with scenic views but area is still safe and has the benefit of leaving car and traveling with the tram to inner city.

The room was basic but spacious. Really nicw breakfast.

Only one staff member at breakfast, he tried very hard but it was too busy for one person to attend to all the guests. We were told we can park anywhere and then changed for it in the morning, which we refused to pay as we were not told that we have to pay.

- Design of the main area; - Good enough location, close to the Tram line, which enables easy access to city center. The neighbourhood of the hotel is friendly, residential and it feels safe; - The room was warm and the beds were comfortable; - Warm towels; - The WC products were from Rituals; - Amazing breakfast, with lots of variety. Everything was delicious and they really make an effort to present quality products; - Fantastic wifi.

- The walls of the room were a bit dirty and the toilet could be cleaner too. It was not terrible, but it’s in the details…

Stylish, good parking. Great location Super friendly and helpful staff

The sink and window sills had not been cleaned and were dirty. But everywhere else was lovely and clean. I didn’t like the breakfast options so didn’t have breakfast that I paid for. Very limited food options in the on-site restaurant. No room service.

The breakfast was not included and it was relatively expensive. The location: it was not located on the centre (6 stops away by tram) but it was easy to arrive by public transport. There was free candy.

The pillows were too soft and uncomfortable. They could change them for more sturdy ones.

The hotel is located in a nice and quiet neighborhood in Cologne, in just a few minutes distance with tram from Neumarkt. The staff is very friendly, the room was clean and spacious enough. Great breakfast.

Had to wait long for the elevators on arrival. For the rest of the stay all was ok.

Breakfast was a nice variety each day which was great. Room was very tidy and clean when we arrived. Bathroom and the supplied shampoo, body wash and hand wash were very nice quality.

Nothing I can really say, only the odd car was loud going by, but this is not the hotel's fault.

Staff helpful and polite ... parking facility nearby and covered. Relaxed seating area for coffee, snacks etc... Hotel within walking distance of city centre. In my case the attraction was the Intermot motorcycle exhibition centre was only a few minutes from the hotel.

Needs a sign on the main road showing the name and direction to the hotel. It was very difficult to find at night. Perhaps need to have some light food available in evenings as there are not that many good restaurants nearby.